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March 2024 by Brandon Stahley
We ordered food from 3 places, ordering from here first, and it took the longest.Food didn’t come hot or fully cooked.I left driver instructions during check out but that information either wasn’t relayed to their delivery service or it was just ignored.I keep going back to the Hut after like a year, but they continue to disappoint.
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February 2024 by Richard T
Please do not support Pizza Hut at this location. Pizzas are poorly made and according to multiple previous employees the manager Sean is known for stealing employee tips. Unacceptable.
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December 2023 by LK Atlas
Gotta love the local pizza hut.
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November 2023 by Will F.
Ordered at 5:45pm to be ready at 6:45. Wife got there to pick it up and there was a line of 4 people who had been waiting 10 minutes and hadn't been acknowledged. When someone finally came out, he said he doesn't deal with customers, only the manager.I called 3 times and let it ring until it hung up and no one would answer.Finally someone came out and said that the orders will come out when they come out, and don't ask for a status or what order you are in line.Our order finally came out at 7:20. Over an hour and a half after ordered and over a half hour after it was supposed to be ready. No apology or comment, just here's your pizza.Got it home and the crust is soggy and the so are the Cinnabon's. Pretty sure those are just microwaved. Won't be going to Pizza Hut again! Papa John's is always on time, tastes great, and also has green chile.
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November 2023 by Amie Kimura
I guess you can't expect much from a pizza chain these days but Pizza Hut needs some improvement at the Power Rd location. Ordered 2 pizzas and part of the Deep Dish pizza tasted like someone got Pepperoncini juice on about half of the pizza which my kids didn't like and wouldn't eat. The pizza had minimal cheese and sauce as well. Disappointing experience. I guess I shouldn't have expected much since there were 2 other customers with wrong orders or issues in front of me. It was Halloween so get that it a busy day for them but they should be better prepared. There was only one person at the front registers.
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November 2023 by Jasmyn Augustine
Absolutely WORST pizza hut around. They refuse to let me speak to the manager or refund our money. Our food still wasnt delivered even 1hr and 30 min later. When i called the advised me to just sit back and wait for my pizza. When i asked for a refund they said ill transfer you to the manager and they answered and hung up. Door dash showed up to pick it up at the “estimated time” and he waited for them to say there was no ETA. ?
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November 2023 by Zachary Pettit
Michael Douglas is a great guy and earned this location a 5 star review. Look forward to working with him again
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November 2023 by Daniel Yingst
Pizza wasn't cooked long enough. Order wasn't brought to the car. After waiting for 5 minutes, we went in the store to get the food. Pizza was cold.
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October 2023 by Brandon
Walk in for my order and before I even say a word the guy points at the warming station and says "see that, have a seat". The warming station was empty. What an awful way to communicate to customers that you're behind. I'm good, don't boss around your customers I will never be back again.
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October 2023 by Joseph Parker
This location makes great pizza, but they were definitely understaffed (2 people) . However, those 2 people were working like demons and kept a very friendly deportment while making the food without error, shortcuts, or tardiness. Bravo!
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October 2023 by Jay Dee
They don't even cut the pizza. It was not worth the money whatsoever.
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October 2023 by Amber Smallwood
The manager went above and beyond to rectify a negative experience we had at this location. It is evident that they are currently short staffed and the manager is doing his very best to make sure the customers are satisfied with their food and service.
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September 2023 by Anna D.
Apparently don't know how their own curbside works, kept me and the kids sitting outside watching them serve customers coming in after we have been waiting. They hung up on the Pizza Hut curbside phone support representative. Finally come out as I'm getting kids out to head in. Then I get home and they put meat all over my specialty altered vegetarian pizza. Do better.
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September 2023 by Dave Johnston
Third time in a row my order was not right! Find a different supplier for your pizza if you want to get your order the way you want it!
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September 2023 by Garren Polic
I was at the restaurant and heard the manager yelling and cursing at the employee who is all alone. That's noway to treat someone. Even the door dash guy agreed with me
