-
December 2023 by Thomas L.
So I had a small accident and Geico deals exclusively with this repair shop so that's why I picked it and because it's a few miles away. The repairs were done ahead of schedule and look great also the communication was very good as well. So that's where they got the 4*s from now let's cover where they lost a star. The car wash and detail after was horrible, I need to take time quickly in next day or so to detail my car to remove water spots and a layer of dust on the car. The windows were cleaned horribly with cheap microfiber clothes that left bits of plastic that glare in your eyes with sun or headlights. If you use cheap microfiber you know what this is like. They should make car washing optional so you can just clean it correctly the first time. I would return in the future if I need repairs but I'll tell them skip the wash this time.
-
November 2023 by Shanna Aita
Excellent customer service. They keep you informed of your repair progress with text updates. The damage to my car was repaired perfectly and they cleaned the car inside and out to boot. I highly recommend Service King
-
November 2023 by Jamie Poulin
Quality work performed kept me informed through the repair process vehicle was finished before date promised
-
August 2023 by J W.
They are a top notch team who kept me apprised of the status of my repairs. My car was completed ahead of schedule and looks great. I would recommend checking them out if you need collision repair done. They definitely take pride in their work.
-
June 2023 by Cabulerial
Took my car here after reading the reviews alot of them said how after they took their vehicle in it was finished before the estimated date. Was also recommended to me by my Geico rep cause it's Geico xpress was explained they work on your car first ahead excellent win win right? Well not only was my car not finished ahead of estimated date was delayed extra days after? With paying out of pocket for a rental car each day this defeats the purpose of bringing it here?
-
May 2023 by ChickaPea P.
Fantastic service and results . My car looks great and the customer service was top notch . I don't want to be in another accident but should it happen I wouldn't hesitate to utilize the queen creek location again
-
March 2023 by teresab
They took my front bumper off and the parts that go with it because they couldn't fix it and put them in the back of my SUV on the carpeted area of my car with no plastic or tarp just the dirty peices on my carpet and leather seats etc. When I came to get my vehicle I pointed this out because I was upset that they would put the dirty parts in the car without any plastic to cover them . After I said something then they went and put some plastic bags down . They also charged me for taking it apart and telling me they couldn't fix it. First guy calls and tells me they can't fix it. I said I would pick the car up . The next day he calls again and says yeah there is a charge for taking it apart .
-
March 2023 by Jeffery Foster
Jeff, our appraiser and point of contact through the journey was outstanding. The quality of the work was great. Our Mercedes looks beautiful. I would recommend this company. (5 star)Service: Painting
-
January 2023 by Adam Graham
This is the second time we have used Service King. Both experiences were great and both times they finished our vehicles ahead of schedule. The first vehicle we had to return back for something very small and they fixed it right away. I will definitely use them again in the future.
-
December 2022 by Jake Shapiro
Let’s just start by saying that this started due to a little fender bender so that was no bueno but it ended in a great way. TBH my car has never looked better. I am amazed by the detail these guys put into restoring my car to how it looked originally. This all went through my insurance claim so I’m not sure what to compare it to but the process was seamless, and I mean seamless. From the start of my claim, I took my car there the next day met with the shop. From that point on that was the most effort I had to put forward.Extremely detail oriented informative repair shopThe text updates are perfect from the start you receive detailed progress from their system through text message updates. This includes the estimate which included detailed images of the damage of your car and also existing damage and the actual estimate. This goes on daily which automatically sends you detailed progress of the work and approximate completion. They stated it would take about 12 days total to repair my vehicle from the start of November 30. I was so surprised to receive a message Wednesday stating my car was ready. That was 5 days early.They also have an enterprise rental within the shop that from my experience going through insurance was seamless as well.Called enterprise 30min before I arrived to the shop, Car arrived by the time I was done with the initial meeting. Keys to hand and off I went. Then you just bring it back when you pick your car up and leave the rental with the shop. Can’t make it easier than that.The entire process was one of the most convenient experiences I’ve had in a long time KUDOS KUDOS.The one thing I would fix is if you’re calling the shop, it was a little hard to get through at times and it sends through a system to connect you with the local office which was tricky at times. This isn’t even a negative just feedback. Definitely recommend this place for any collision or body work needed. A+
-
December 2022 by Ralph
I went to this place based on my insurance company. Instead of looking at only the damaged caused from my accident they inspected the entire car. Yes, my hood and front bumper had been repainted before… my damage is rear left quarter panel. The rest of the car has never been repainted. You could plainly see there is only one coat of paint in the damage area. Service King refused my car because of “previous” paint. I’ve never seen a body shop refuse work in such a manner. I’d prefer they’d just said they would be in over their heads.
-
December 2022 by Elle Zee
My suv was sent there by my insurance to be re worked on after another company failed to meet repair expectations. The work was completed in a timely manner and you can't even tell that my brand new auto ever had any body work.we had a great experience and will definitely recommend to friends and family.Services: Painting
-
October 2022 by Kristin Gilmore
I don’t normally share reviews but this place deserves it.I got into an auto accident and their insurance sent me here to get my car repaired. I have NEVER been more pleased with a service before. They are VERY communicative and they did excellent work on my car. I got messages at least once a day from these guys regarding the process of my car. It was finished 3 days before my estimated pick up date. I did go back so they could re attach a part better and they still took good care of me and did it all within a few minutes.This team is very wonderful. I am so glad I took my car here. The car was well taken care of and so was I. Thank you.Services: Body & Trim
-
October 2022 by Laura Zamora
My suv was sent there by my insurance to be re worked on after another company failed to meet repair expectations. The work was completed in a timely manner and you can't even tell that my brand new auto ever had any body work.we had a great experience and will definitely recommend to friends and family.Services: Body & Trim
-
October 2022 by Terrence Jarrett
I’ve had all of my cars serviced here due to the quality of work and attention to detail. They are always exceeding expectations.Service: Body & Trim
