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August 2023 by Denny Barnett
I've been going here for years. Staff is great and friendly.
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June 2023 by Aaron Schneider
No issues with the stylists or their work, but am missing my appointments because of the app. The times listed are not accurate and the accompanying texts come too late. I’ve missed my last two appointments that I’ve made because of the inconsistency of the notifications. This location is one of the busiest in the valley so it’s definitely not tenable to come to the store and wait. You do really need to use the check-in feature online. I love the idea of the app and showing up when you’re actually ready to be called back. Unfortunately, in my experience, the times are too inconsistent to count on. Come at LEAST 30-45 minutes before it says your up or you’ll risk losing your spot.
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June 2023 by Jesse Painter
I’ve been here multiple times, but will never return. I had an appointment, was literally less than a minute late based on their estimated time of arrival and had to go to the bottom of the list and was expected to wait another 40 minutes. I don’t see what difference it would have made to reinstate where I was in line.
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June 2023 by Tanner Stubbart
This place is amazing! Everyone is super kind! Shoutout to Mishayla for my best cut ever!!
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April 2023 by George F.
Got a scissor cut, she did a great job. It had been several years since using them at another location and was disappointed.
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April 2023 by Melissa Dreyfus
The customer service here is atrocious from the stylist to the manager. They wouldn't even acknowledge mistakes made in a cut done by them. In the time we were there; 2 kids didn't like their cuts, decided to buzz it all off as a result, then proceeded to wear a ball cap immediately after. A mom stepped outside with tears in her eyes at the sight of this while we waited for my son to finish his cut. My kiddo left with a "skinhead" style even after telling them exactly what he wanted (which SHOULD have been a traditional and very basic cut). His request was COMPLETELY ignored. He was mortified by his style and didn't even want to return to school the next day. He actually asked to sit in the car for 15 min more this morning while he could stop tearing up by how upset he was. Yesterday we asked for the notes to be changed after "Liz" the stylist (& certainly not a barber), made her mistake and blamed the notes going back to 2014! I called this morning and the notes were not included today,. The experience is largely the same at other locations with the exception of a Scottsdale location where his cut was done by a trained barber and he was complimented by other guests on the way out. This location did everything to defend their stylist and wouldn't even acknowledge the issue. They didn't even have the heart to offer to refund the $40 cut on my 12 y/o boy. What did we get? A kid who hates the way his hair looks, wants to cover his head till it is no longer completely bald on 1 side, and a cut ear. We will never return to Sports Clips as a result. We've had better service and quality of cuts with barber shops every time.Service: Haircut
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April 2023 by Justin J
I like this place and the stylists always do a good job. I am disappointed about the attention to detail. For example, I went during March madness and had about a 40 minute wait. EVERY TV in the place had the Women's Big 10 gymnastics playing. Not sure any client was there to see that. Please put better programming on your TVs.Service: Haircut
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April 2023 by Yvannah Gonzales
This location is great. The girls do such a good job with my son's haircut every time.
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February 2023 by Josh B.
So I have been coming to this store for about 7 months now and i have never had a bad experience! My stylist is Sierra, I have seen her specifically over the last few months as she has cut my hair exactly how I want it and never fails. Lines are always perfect and she has a great personality too making conversation very easy to talk with her. She also has, in my opinion, has the best scalp massage. I shave my head bald because that is how I like it but then with the was she does the scalp massage with the right pressures and speed that it is comfortable to almost put me to sleep. She told me today that she is a perfectionist, which is perfect for me and i will get into that in a second. I also have a beard which is hard to shape if you don't know what you are doing. She is excellent with the lines and making sure everything lines up as it needs to. She keeps asking me my opinion, but I just tell her if you think it looks good then i am happy. There was also a miss in trimming my beard today and that was kind of a bummer, but she asked me if i wanted anything more cleaned up after the shampooing and hot towel, which by the way is a must if you want to open your pores. Just do it don't be cheap, you will like it. So that being said, she finished cleaning my head up and I like the way I look, she took care of the hair that i wanted rid of under my chin and made me look the way I wanted.Ok, so downside is that they do not do straight shaves, not that big of a deal because they have the clippers that will get to the point of straight shaves and then there is an electric razor that they can use to clean you up even closer. So no straight shave but there is the hot towel that they wrap your face with and then she uses a beard balm on me. All-in-all it is a great experience when you go. I have been to barbers and V's barber shop and for what I paid there compared to my experience at Sports Clips, for the price it is worth it. About 50% cheaper but no less on the quality. So listen when you get there, just do the whole experience, let them shave your beard, your eyebrows, clean your ear hair and trim your beard if you have it, just pay the money and do the whole experience. Unless you don't have the time, then you make it and do it anyways. Enjoy!!
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February 2023 by Stephen McKenney
Relative to my other options and experiences, I think I have found a barber I can count on!
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January 2023 by Paul Mckean
I travel fulltime for work. Finding a perment beard person, who actually gets what your saying, isnt an option. I usually wait a month or 2 between Beard Trims because i get hacked more than id like. As was the case in Boise a month ago. But today i found Sierra!!! She fixed the hack! And, gave me exactly, what I've never walked out with!!! I WALKED OUT WITH IT TODAY! I recommend this location impreticular. Thank you Sierra!Service: Beard trim
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January 2023 by Chad Peterson
Sierra at the ellsworth and queen creek road location does a fantastic job, she is uplifting and always seems to be in a good mood, she does an awesome job every time. Thank you for employee's like her.Service: Buzz cut
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December 2022 by Peter Burrows
First and foremost I received an excellent haircut at a reasonable price. The second point is like to make is that my stylist, Savannah is an outstanding person! She presents as very intelligent young lady with a gift for intriguing conversation! As if in the company of an old friend, the time flew by way too fast! Her personality coupled with a great haircut made for a most enjoyable grooming experience! I will be a returning and satisfied customer! Thank you again!Service: Haircut
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December 2022 by Dean D.
First time in and I got Savannah. She got right to work and did an excellent job. I came in looking faded and left with a great fade. She was polite, a good conversationalist and got me a " you look so nice today" from my mom and a "you don't look like a hobo" from the guys at work, which as a construction worker pretty much means you're the cutest guy there that day. I'll be back in 2 weeks when I look homeless again. 10/10
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November 2022 by Donn D.
There was no wait here which was surprising given that it was the middle of the day. They had three stylists working and they seemed to have a pretty good rhythm going. The place was clean and I got my ears lowered nicely. It's easy to get in and out of with a light right there as well.
