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November 2023 by Miranda Panda
Edit 10/30: Lindsey has completely rectified the situation which is a huge relief. All of the times I've gone to Ooroo have honestly been great, I was just disappointed with our last interaction at the shop. The customer service I received is greatly appreciated.Ooroo has been really disappointing. I miss Stamps. I'm a member of their subscription, it includes a discount on all purchases as well as several perks like free oil changes (not free because I pay for it...). Not only have they "forgotten" I'm paying for the membership, they overcharge for things like installing a new battery.
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October 2023 by Lilly Hagood
If you want to be treated like family this is your shop. I called in on Friday the 6th because my car was making some awful sounds. I was able to make an appointment and as I suspected my rear bearings needed to be replaced, along with my pads and drums. They called me to give me the bad news and quoted me a price the was reasonable for work that needed to be done but I wasn’t excited to pay it. When I came to pick up my car they told me they were able to get the parts much cheaper than I was told on the phone and saved me $700. That is the kind of honesty Im looking for in a mechanic. They could have easily just went with the previous price and I would have paid it, because I wouldn’t have know the difference. My car is running great and I now know I have a mechanic can trust.
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October 2023 by Melissa Oldfield
Christopher was an absolute pleasure to deal with. He answered any questions I had , helped put my mind at ease with his explanations for me to understand anything. By far the best experience I have had. I will be telling everyone this is where they need to be going. Thank you so much for making me feel like family and making me feel heard.
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October 2023 by Mark Gromadzki
Just wanted to take a moment to thank the GM at Ooroo Chris Lopes, Chase and the techs that worked on our car today.Friendly and professional, provided recommendations on our repairs and never felt like they just trying to push a sale...highly recommend them for your next automotive needs!
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September 2023 by Amy Bailey
Best car care ever! Had my X5 oil changed and they picked me up and dropped me back at my house since I needed to leave it at the shop. They go above and beyond to make sure you are happy! Go here if you want amazing service!Service: Oil change
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September 2023 by Jocelyn Goodwin
My experience and the service I received were exceptional. I had the privilege of working directly with Chris, who truly exceeded my expectations. Chris displayed remarkable transparency when explaining the necessary repairs, and his patience and kindness were both unexpected and greatly valued during the process. Considering that my repair was unplanned, having him guide me through it was a relief. I am now a loyal customer, and deeply appreciative of your expertise and service, Chris!Jocelyn G, East Mesa
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August 2023 by Colleen Swanson
I can't say enough good things about OOROO Queen Creek. On a Friday night about an hour and half until they closed, they were able to send someone to get a part for my car AND fix it within that time. They could have easily told me to make an appointment but instead were accommodating, friendly, and straightforward. This shop is a model for all other businesses. Take your car there immediately!
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August 2023 by Okechukwu I.
Stamps auto of Queen Creek is the worst auto mechanic I've been to. I'm not the kind that gives bad reviews to businesses, but you are better off finding a guy off the street or fixing your car by yourself than going here. A common toyota Sienna was too complicated for them to fix. They have one diagnostic tech that comes from outside and charges a separate fee for diagnosis. No joke! I went there because it was a walking distance from my house but I regretted it. I see the name has changed, and I still won't go to that shop.
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July 2023 by Jonathan Mudgett
Very charming and accommodating people at the front desk they offered me snacks, drinks, a ride to and from work in a very comfortable vehicle. Service was done at a fair affordable rate and no gimmicks what so ever.
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June 2023 by Tony
My son was driving the and is just stop on the road so towing to near shop about $ 159 diagnosis next morning they tell me I had to change the battery. The battery is cost over $400 +200 for the labor. After that. They said no pressure, then tell me to change the fuel.tank for $6000 dollars I call towing to towing my car home after work I check car is just running out of gas don’t go to this shop not horned . If you guy did diagnosis the car why why you don’t know is no gas at allAnd I never has recommended from Mercedes before about my fuel pump
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June 2023 by A C
Chase and Jake are super knowledgeable and went above and beyond to make sure I was a satisfied customer. Quality of work was great and they told me exactly what I needed and nothing more. Thanks!
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April 2023 by Travis Jenson
Stamps has been bought out but the customer service is still top notch. They did a great job on a pre-purchase inspection for us.
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February 2023 by Elaina Long
This place is fantastic and they really do care about doing good, honest work for customers. I have an ‘02 Tahoe and this is one of the only shops I trust with it. They don’t try to sell me things I don’t need, and when I do need something replaced, they have always been willing to look around for cheaper parts if I decide not to do the regular top-of-the-line OEM products they use as standard. Jake specifically has helped a ton with my Tahoe and it is always a pleasure to work with this shop!Services: Wheel alignment
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November 2022 by Kieu Hou
I've been going to this Stamps Auto for about three years now from getting my regular oil change to getting a whole new alternator, new AC, and new harmonic belt. Every time i've came in to seeing them, they've always done an amazing job! i dont feel like i trust any other car place other than this Queen Creek location!Jake and Russ are very informative, they are great at communication and they care about you. I feel like they are people who are genuinely caring. so if youre gonna go get your car fixed, go to this one ! Highly recommend !All techs that worked on my car are also very careful and amazing, I have my full trust on technician Bill who recently did my car. i really appreciate the hard work that Bill did on my minicooper and i just want to say thank you !Thank you for everyone that helped me ! Absolutely love this place!Services: Electrical
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November 2022 by kathleen dirocco
My Mother used this business several times. Trusted them when Ryan worked there. Ryan was honest, and knew his trade. Went there after Ryan left, won't ever return. Rumor has it owner screws his customers and does the same to employees. Don't trust a word the owner says.
