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February 2024 by Zoe Olsen
i can’t remember her name, but the young woman with the hoop in her nose and the dark hair was sooooo sweet and so helpful ? i am so grateful for her. she was quick and so kind to me and my mother and the experience was great. thank you so much again :,) ❤️❤️
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February 2024 by Tamara Shaw
Quick fix to a sims card, they need more sales people the wait was excessive.
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February 2024 by Big Jake Stud
Stood around for 25 minutes. No one greeted me or said anything to me. 2 employees helping customers. 3 employees in the back laughing and joking. Horrendous experience and an 100% absence of service. Take your business elsewhere.
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January 2024 by Marc Flatley
Terrible.
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January 2024 by Rebecca Wrobel
Previously went in and got my phone upgraded. The guy added a tablet to my bill that I had never received or even been told about. I noticed my bill going up and called customer service. They took the tablet off but it had its own phone number and everything.Super Sketchy
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January 2024 by Schella Padilla
Want to give a big shout out to Halen at T Mobile at Queen Creek Creek MarketPlace, she is amazing, she is so knowledgeable, professional, fast, and so nice. Can’t say enough good things about her, and she is pretty too.
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January 2024 by Doug Stanny
This is an excellent T-Mobile location with outstanding customer service! Halen is absolutely the best and goes above and beyond to ensure customer satisfaction!!!!
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December 2023 by Mary P.
If I could give them a 0 I would. Worst company every. First they lied to us when we started a plan with them. We were told that we were getting a phone for free which was a complete lie. Then when we switch back to Verizon they continued charging us for a plan that was canceled. They owe us over $500. We keep getting the run around from costumer service. I'm reporting them to BBB. Oh, and in addition to their company being completely horrible their cell service sucks too.
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November 2023 by Casey Drexler
WARNING don’t get the service if you live in Queen Creek or San Tan Valley. Their service doesn’t even work in the middle of Queen Creek we’re all the stores are located. You have to find WiFi for your phone to work. Also their customer service is horrible and you will be at the store for hours. I also caught them twice adding extra lines to my bill to over charge it.
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November 2023 by Casey D.
First off don't get T-mobile if you live in Queen Creek AZ. The service does not work in the middle of town. Also they lie and have a lot of extra charges. Warning don't get their service you will regret it.
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October 2023 by Patrick Hermes
I would leave a negative star review if possible. I have been a long standing customer and because of T-Mobile's claim service they are costing me extra money every month with no resolution, empty promises, no follow up. Save money and buy unlocked phones and shop around. I will never go with a major carrier again. They are not willing to fix their own issues and we pay for their system issues not them.After 10 years dropping them like they drop calls in Queen Creek.
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September 2023 by Jordan Bowes
Halen at this location is amazing. I was in here with four children and she was patient, kind, and interacted with my toddler. She made him laugh and gave him a coloring activity while he was waiting for us to figure out some technical problems. She is a champion and I will come back here in the future. Thanks Halen!
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September 2023 by Judy Smiley (Jude)
Love this place. They are so caring, and work hard....people just walking in, and need help , not always patient....I just want to thank Halen, (not sure if I spelled it right.) She was so caring, and so smart. Thanks again, for all your help, and being so kind.
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July 2023 by Andrea Peterson
The associates are very friendly and helpful. They even give customers more than one “T-Mobile Tuesday” merchandise.
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July 2023 by Elisha Rodriguez
Pretty sure they tell you cheaper phone isn't available so you get a more expensive one.
