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June 2023 by James K.
US Bank is horrible!!!! They have no customer service whatsoever and have no compassion towards people. They charge overdraft fees and such even with it being their fault! Holding a check for seven days and no notice at all!!! Then no way even trying to help remedy it, just send you in circles!!! Will be closing my account!!
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September 2022 by Steven Tolnai Jr
Friendly, helpful and professional. Thank you.
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June 2022 by Lynn DeLuca
Always helpful and well staffed.
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March 2022 by Monchichi Monster
Professional & friendly with a wide range of services.
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February 2022 by Travis Winningham
Never got back to me on a loan, so got one with another bank.
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April 2021 by Heidi W.
This branch has terrible customer service. I waited by the counter and at first the two girls working ignored me. Then one says, "can I help you with something?" She sounded annoyed that I was seeking help and that she couldn't finish her conversation. I asked a question in regards to the hours of operation for the underwriting team and the teller whispered to her supervisor and then said reapply for the credit card. This contradicts several us bank employees who work by phone. I told her that and that reapply affects my credit. I've banked with them for 12 years and never encountered such rude tellers. I will drive out of my way to avoid this branch.
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February 2021 by B W
Lol people like lizzy gutieerraz like to keep people waiting. Can we get an actual banker please
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September 2020 by Elizabeth W.
Complicated. Great phone service with associates. But, got off on a S L O W bad foot with account being set up and payments being credited. Partly due to confusion by my RV loan company. Changing stars to 4 from 2 as account may be ok now-I have trepidation.
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August 2020 by Brent Carlson
Worst branch I'm closing my business account. Cause of this branch
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June 2020 by Javier Mora
Tellers were friendly sitting after my questions quickly and professionally
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February 2020 by Leigh Ann Hilleary
We recently moved and the closest branch is in the Safeway on Power and Queen Creek. The hours are helpful because banking during the week is difficult with our schedules. The employees are always friendly and greet you with a smile, they even remember you from previous visits, making you feel more than a banking customer. We have worked with Kat and she always ensures our banking needs are met.
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February 2020 by Tina A.
My US Bank is like family. They all do such a wonderful job. The customer service is exceptional and they try to simply my banking needs. Keep up the great work.
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February 2020 by Tommy Two shoes
Extremely slow service, 3 people in the back and only 1 person working with a line. Terrible service from a horrible bank
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January 2020 by L R
Came in regarding a refi and Tony was extremely helpful. He answered all of my questions set up the accounts I needed and explained everything I needed to know without elaborating. I appreciated his help and it was refreshing to see a team of bankers that got along so well, maybe they have a great bank manger that knows how to lead them. Great banker and service.
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January 2020 by Leeda Extreme Smiles
Great bankers and service. Love the location and convenience of shopping and banking at the same place.