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February 2023 by Laura McDaniels
As a former employee. I would never take my kiddos there.
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January 2020 by Janis O
From the Dr to the staff this dental office is so great! I don't leave reviews but this is the first dental office I have ever been to where they treat you like family! They take great care of you here and actually care about your health and not just a dollar! Thank you staff at queen creek!
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January 2020 by Lenni Leiting
Do not even walk past this practice!!!!! Nightmare. This is the most incompetent dentist office around. First visit was fine, Doctor was great did a root canal. The next appointment was pathetic, rude receptionist, new and rude Doctor. This root canal took 2 months to get the cap, I kept calling to enquire and was never getting an answer so called corporate and still no answer finally was told the lab was holding it hostage because this business was not paying the bills. The cap was so ill fitting and when putting it on they took an instrument and used it on my front tooth which had no problem and took all the enamel off and left an indentation, requested my money back to no avail. Turnover for receptionists and Doctors was unbelievable and to top it all off they combined my husband's dental information with mine.
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January 2019 by Samantha Benz
They crack teeth here. And the state won’t help you with the damage. Still fighting them on charges for teeth not even worked on plus I had to spend double the money for another dentist to actually fix what was wrong and what they did. And my insurance has multiple claims that should not have been filed by this office. Find an ADA dentist; they are required to uphold a better standard than the state dentists this place has.
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January 2019 by Denise Davidson
1st I went in to have 2 teeth removed 9-9-17 the price posted 89.00 ended up 389.00 and was over charged which it took 7 months to get the credit back. The dentist pulled the bone out with the 2nd tooth which I would never have approved! I called their head office with no results other than sorry we can't do anything to help you. I am still in pain and suffer everyday, I would not recommend this place to anyone if you are there run as fast as you can!!!!!!!!!!!!!!! To bad there is not a 0 star.
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January 2018 by April Thompson
I love this place! They are honest, friendly, and treat you like they care. I highly recommend them for service! Prices are excellent!
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January 2018 by Stephen Newman
Dr. Adkins was very skilled and friendly. She worked efficiently with a pleasant manner.
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January 2018 by Kitty Despain
All staff and Dentist were very nice and professional. The completion of the paper work was way to long, about 12 pages!!
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January 2018 by Diana Richhart
I was treated very kindly , and I needed that, it's been a rough day.Thank you Dr. Chow and Staff!Diana Richhart
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January 2018 by Brittney Wilson
Amazing staff and great patient care. Im glad I have found this office.
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January 2018 by jon gallo
Really great the people there are wonderful and I would recommend going there since they're very helpful and nice
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January 2018 by Markesha Horton
Fast efficient service. Staff very knowledgeable and up to datewith current practices.
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January 2018 by pamela scruggs
I recently had some dental work done and my experience was excellent! The entire staff was so warm and friendly unlike the other dental offices I visited in the area. I didn't feel like just another number but a valued customer. They always greet with a smile and use my name ? The prices are great and Dr.Chow and Donna a great team so caring!!! I was completely satisfied Thanks soo much! Also I can't forget the office manger she really explained my treatment plan in a very caring way as well it was based on what I could afford.
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January 2018 by Cathy Rader
Terrible!!! Not even one star but it wouldn't give me the option to post unless I checked at least one star. This will be my last visit to Value Dental Centers.My appointment was for a 6 month check up and cleaning.The technician had to take 4 X-rays of one area, seemed this must be her first time. When I asked, she said she was new to this office. She didn't floss my teeth properly. She was pulling the floss through by the end to get it out rather than pulling it down and out. I was kept waiting several times by the tech, the hygienist and the dentist. My appointment was at noon and I didn't get out of there until 2:45pm.
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January 2018 by Gust Meyer
Value Dental CentersWent for the Groupon teeth whitening special. To get this procedure required the new patient forms to be completed. That was fine. The whitening procedure was handled as poor as it gets. The first part is to determine the color of your teeth. The lighting was poor and it was impossible to make a determination. I gave up on that. The whitening application was inserted in my mouth quickly and I believe I didn't have it in the right place. After 10 minutes a timer went off. The technician had 2 patients simultaneously and it was another 10 minutes before the whitening application was removed. The visual review of the whitening was again with inadequate lighting. The results were the upper teeth showed some whitening on the tips but the top of the teeth showed no improvement. The bottom teeth did whiten.The whole process lacked professionalism. The space in the office made a simple task of repositioning a light clumsy. The dentist did an exam that clearly was being done because it was required prior to the whitening procedure. There is an attempt to enroll you in a dental program.I went there because I wanted my teeth whitened and felt a procedure in a dentists office was superior to the over the counter applications. I intend to ask for a refund of my money. I am certain they will refuse but this will hopefully communicate the depth of my outrage.
