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March 2024 by surjit aujla
Good Servic clean restroom, friendly staff
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February 2024 by adrian juarez
It is a store with a variety of products, cookies, sweet bread, food, etc. It has products for trailers and alcoholic beverages, it is expensive compared to regular stores but if you forgot something you can probably find it here but with a high price.
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January 2024 by hillarygrinter @gmail.com Grinter
Worst gas station in rio rico, workers even manager weren't friendly
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January 2024 by kevin rooney
I am afraid of going to these travel centers because they sell 86 octane. That is bad for most cars
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December 2023 by Alicia Brown-Hall
Had a horrible experience this afternoon at pilot in Rio Rico. My husband and I are on the road constantly and therefore we stop and take showers at all sorts of truckstops. However, this was the worst one by far. The employees were unbelievably rude they were knocking on the door, telling us to get out the shower 15 minutes after we got in. My husband is handicapped and it takes him a while longer to shower considering this and hi had to help him so it takes me a while longer as well. They have knocked on the door. I don’t know how many times already trying to tell us to leave and to my knowledge there is no time limit on the showers. Horrible experience DO NOT recommend going there go across the street to loves!
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October 2023 by Alan Meyer
This is still America and I find the Mexican music very offensive. Can't wait for the new loves across the street to open
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October 2023 by GD Perry
Nice clean, friendly location.It would be helpful at times if you spoke Spanish.
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September 2023 by James m “Mopar mike” Parks
We love the pilot truckstop. Sometimes it can be while a lot of times it can be congested for fuel specially, on payday or during the weekends no disrespect to the pilot station but I’m glad that they are opening a love right Across The Way to help alleviate the congestion at the fuel pumps however, I have a bad feeling traffic is going to be murder there when loves opens updown pilot is always been our main stay
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August 2023 by James Loveless
Pilot travel Center. Their main service is that they provide is fueling for trucking companies and services. They provide is check cashing Comcheck or Com Data. The employees aren’t even properly trained on how to cash a Comcheck the cashier didn’t know how to do it. She called the assistant manager, and she didn’t even know how to do it, and since they couldn’t figure it out, they just turned around and blame me for not correctly, registering the Comcheck but before I walked in I called Comdata and verified the check and everything was good after I left, I verified it again and again everything was good. They just didn’t want to deal with something They couldn’t figure it out so they blame the customer causing me to waste more time and it’s not the 1st time it happened it’s been several times. Another time I called ahead and asked them if they had paper blank Comchecks the lady on the phone said yes!!! We have some come on downI arrived 20 minutes later I asked the guy at the cash for a blank Comchecks his reply was we don’t have any and I told him I called before I came and they said they did have some apparently, this is their culture when they don’t want to deal with a customer they lie this guy was just lazy to go to the back office. I’m not trying to be mean but it was a heavier gentleman if you know what I mean he just didn’t want to walk to the back office so apparently that’s how they take care of customers and the community they do business in. just think about it if that happened to me several times over the years imagine how many others it happens to if I was their corporate office I’d be pissed because they charge a very high fee for each Comcheck that they cash just because employees and managers aren’t trained properly and it would help to get some better customer service skills that’s for sure we don’t have very many options. It’s a small town but blaming the customer just because you don’t know how to do some thing that tops the cake right there I think I’d rather drive 50 miles to a different location rather than go to this place and get treated like I’m stupid and from the beginning I was nice to them because I needed this cashed and this is somebody that’s a Manager her exact words oh, you have to call the company because you made a mistake you didn’t register it probablyWhen in fact I verified it twice she lied to my face just to get rid of me
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August 2023 by James m Parks
We love the pilot truckstop. Sometimes it can be while a lot of times it can be congested for fuel specially, on payday or during the weekends no disrespect to the pilot station but I’m glad that they are opening a love right Across The Way to help alleviate the congestion at the fuel pumps however, I have a bad feeling traffic is going to be murder there when loves opens updown pilot is always been our main stay
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June 2023 by Yung M.
Run down place but it's unfortunately the only decent truck stop in the area. There is so much produce being shipped everyday in Nogales/Rio Rico I'm surprised there is not another established truck stop. They really need to build another one . Cause this one here is always jam packed. Now for the experience you will have food , gas, showers. They have a fast food Wendy's service inside. Food taste good and they keep it clean. The parking outside for semi trucks is a hit and miss. Most of the time you wont find any parking cause its a busy place by the produce warehouses go figure. All in all its a decent place, but for a semi truck driver don't say i didn't warn you. Be prepared to wait in gas lanes, at the register , bathrooms and Wendy's fast food. They really need to build another location near by.
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June 2023 by Francisco Languren
Great customer service! This location has a Wendy's and fresh coffee at all times!
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May 2023 by Vanna Purdy
This location desperately needs to put an “Exit Only” sign at the end of the truck exit. Myself & others were entering through the exit causing total chaos. Trucks are also exiting through the entrance causing chaos for those trying to get up to the fuel pump. It’s frustrating to see this because it just feels like this huge corporation that makes billions of us, just doesn’t care. They should. They should care that their lot is running smoothly. We already are so stressed out that coming to a truck stop is our rest haven. But when it’s set up like this location, your blood starts to boil before you can even park. This location needs attention!
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May 2023 by yomero soy
One really bad location, scales do not work with the app, so is a head ache, transflow scanner is always broken. And that guy Eduardo is the worst attendant ever, instead of relating the comments from PAYING customers to management he demands good mood and smiles for the deficient service and begins an argument.... I can not wait for Love's to open
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May 2023 by Huseyin Aktas
Scales waiting too longer line no parkına space always