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August 2023 by Connie Fowler
They have never let me down
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November 2022 by Diana Kerr
Nothing against the Tellers. But they need 3 Tellers during busy times. One Teller should be for Business Owners like they had in the past. And if Business Owners aren't in line, then help the other Tellers out. Poor Management on Chase Bank. We have more people in the valley these days and not enough Tellers like we had in the past.
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October 2022 by Kohle Ray
Spent like 300 in overdraft fees all their atms are broken.
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October 2022 by Robert V.
Chase Bank in general is a good institution. But the local branch in Safford cannot seem to keep their ATMs working. Every month I have to deposit a couple of small checks, but end up going inside and having to stand in line because their ATMS in the drive thru, the one out front and the one inside the bank are inoperative. Not everyone wants to use their cell phone to deposit checks or trust that process. Apparently this small town branch of a big bank is not important to their corporate folks. Our other choices are a credit union, a bank too small to handle our needs or the remaining corpse of Washington Federal, so we are stuck with a poorly supported Chase Bank branch.
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October 2022 by Janie Dibble
Long lines and they don’t answer the phone
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June 2022 by Judy Vaughn
I opened my first real bank account as of yesterday after 5 yrs, and I’m absolutely mind blown. Nicole Sanders was the one to actually handle everything and I swear it was such a blast. It was like I’ve known her for years, she never skipped a beat and she was just so fun to deal with. If everyone working could do what she did yesterday, the world would be such a great place. I am so grateful to be treated like a human and have so much fun and I was literally laughing the whole time with her. Thank you so much for such am amazing experience. I highly recommend 10/10
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April 2022 by Paul Harrington
This branch has very nice tellers all 1 ot 2 of them on busy days. I don't think there OK with customer's that need to do banking in a building with a person. Better be really good at online banking (forget about cash) to use this branch they don't have time for anything else. It really looks like there trying to close this branch but having a hard time getting rid of the customer's that have used them most of there lives. ?
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March 2022 by Yvonne Sandoval
This place has the worst customer service ever! My son and I waited over an hour and still weren't helped. All the while one lady was just walking around doing nothing. I don't bank with Chase, I'm so glad I don't because it's worst customer service ever. We got up and left with no help in resolving out issue with them sending a check 3 weeks ago!
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August 2021 by Jessica Noel
IF I COULD LEAVE ZERO STARS I WOULD THE STOLE MY DEPOSIT AND GIVE ME A RECEIPT TO CALL A NUMBER THAT YOU CANT EVER SPEAK TO A PERSON ALL AUTOMATED. I WILL BE CLOSING MY ACCOUNT AND BANKING SOMEWHERE ELSE. THAT SAYSING SOMETHING I ONLY HAVE 4 BANKS IN OUR TOWN AND ONE IS A CREDIT UNION THAT I CANT BANK WITH THEM ..... SAME ON YOU
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August 2021 by Kathryn Abeyta Chacon
Thank you Laya for all your help. Great customer service..
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July 2021 by Minerva Anderson
Went to this branch for the first time as I accompanied my mother, I do not bank with chase. . Disgusted! The gentlemen who “helped” us has the best worst attitude, a fabulous fake smile, and zero patience for elderly customers. He most likely resents the customers whose bank accounts are larger than what he makes all year. Oh and if you have any discrepancies or issues, he will make sure his bankers appointments are all booked and there is nobody available to help. Next time , Stay home mijo… your customer service skills are just as ugly as you are.
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May 2021 by Sean Larremore
Use to love chase until, I came to the safford Arizona branch. They are horrible worse customer service, the branch manager there so so bad at her job, the rudest person I've spoke to in A long time the way they talk to you wish I clda recorded her. Now looking for new bank
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January 2021 by Ezra Payne
When I banked with Chase they were awesome.
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January 2021 by Mary Ames
dont bother
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April 2020 by nathanael lee
Have always received great service from chase. Never had any problems.
