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December 2023 by Patricia Carpenter
There was not a wait, and the teller was very friendly, but not overly chatty? and efficient.
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December 2023 by Tracey Maples
The tellers are quick, efficient and nice.
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May 2023 by Chanse Smith
Absolute worst bank I have banked with. The staff is so rude and unprofessional. They told me at 9:30 a.m. that the manager was not available to close my account because I live in a different state. That the manager was in meetings all day and couldn't accept any calls. And was going on vacation so couldn't get back to me either. All I need to do is close my account that I am like $70 in debt with for charges I don't even know why I got charged for. I would strongly advise taking your business somewhere else.
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April 2023 by Robert Miller
Great place to do banking
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March 2023 by Kylee Welch
All of the ladies in here are wonderful! Service is usually quick and they always help me with anything I need! I wouldn't go anywhere else for my banking needs!
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March 2023 by Seth Carlsen
They are very friendly and helpful in any all of my banking needs.
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March 2023 by Richard Moody III
Love the people, great service.
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March 2023 by Martha arrellin
Great customer service!
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April 2022 by X Treme
I had an account here since it was Bank of America and carried over to Washington Federal for 15 + years and never had an issues with deposits or withdrawals used this account to pay my bills. All of a sudden checked my account to show a $0 balance with my checking ?? Called the customer service department and was no help at all stating there was a letter sent for the reason of administration closure. I got the letter the same day they closed my account!! No warning ,no call, no email saying there was a problem just a letter that came the same day they locked and closed my account stating due to practices with my account it violated their account policy but didn't say how. Customer service directed me to the local branch in Safford and they had no answers for me either.!?!? What kind of bank does that?? Gave me no time to redirect my auto payments, or check my bills paid NO HELP AT ALL!! Just a bunch of "I'm Sorry" we can't help you. Didn't even care that we've been a account holder since day one. Sha.e on you Washington Federal!! Good Riddance!!
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January 2021 by Ezra Payne
First off, when the Government shutdown happened WaFd gave interest free loans so that Federal Employees could still pay their bills. Secondly, they have a true Free Checking. Great Bank
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March 2020 by Bobbie Layton
I have always been treated very good they are quick and professional. Very friendly and they know who you are.
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October 2019 by Jamie Melton
Rude!!
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September 2016 by Jeremy Palomino
Washington Federal has proved to be a good and reliable bank for me. Opening up an account was fast and simple. I believe Linda helped me and she did a great job. I would recommend this bank for sure.
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July 2016 by Tamarra Mccarty
HORRIBLE!!!!!! Was judged and they were making it difficult to deposit a check. I know the policies and I know that what they did was not right. I have deposited checks here multiple times for far more and have never had an issue.
