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November 2023 by danielle morgan
Disgusting dirty and way overpriced and they could care less knowing it's the only motel in town get an air bnb it will be way better experience I am reporting therm to the health department along with their Nasty laundromat they own on first st. Sick of businesses taking advantage of the fact we don't have many options. And if you think this place is clean I would hate to see what you think clean is! Gross!!!
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November 2023 by Solzeye Jewels
Nice little older, motel in St Johns. Mini fridge and microwave, big tub shower, lots of hot water. Beds are super comfy. No coffee pot, but I had instant coffee with me so no biggy. Staff is very nice and accommodating.Great place to stay. Great value. Very quiet. Good wifi.Small DirectTV pkg. Pets welcome.Restaurants, Circle K within a block.Very historical little town.
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October 2023 by Savannah Hinkley
Overall it was a nice place to stay. The room was clean however it was dark. There was about 2 light bulbs that were out but the ones that worked were not very bright. It was very quiet and no outside noise that bothered us. The rooms were a bit worn and could use a little fixing up but Overall clean and a good place to stay. I would. Definitely stay here again if I came back to this town..Walkability: Right in the middle of town , however everything is closed when the sun goes down. The court house, city hall, high school and park are all within walking distance from hotel..
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July 2023 by Alexander Batetta
Convenient downtown location, incredibly attentive and friendly staff. Everything works, not a single issue. Great value for the price, will be staying again in the future.
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January 2023 by captain ren
Has a good small town feel. And of course good food, great place to grab a bit to eat, and is easy to access. Would recommend.
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December 2022 by Lana Yellowhorse
Very spacious rooms. Heater needs a cleaning. Water isn't hot for very long. Considering the location, it's ok just a bit pricey.
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December 2022 by Mary Daniels
Overly priced for a dirty room! Bathroom grout and corner of floor very dirty! People upstairs from us could be heard walking around all night. TV stations were few and alot of them were fuzzy. Was told when we checked in we got one of the updated rooms. Only thing I saw updated was the flooring. Do not serve coffee or anything else in the morning. Outlet next to bed was so loose would not hold my phone charger in. No clock or coffee pot in rooms. Won't stay there again! Was tired and didn't want to drive at night to another motel. Big mistake!
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December 2022 by Amy Laetzsch
Amy Laetzsch1/5just now on GoogleBathroom was not cleaned. Toothpaste on sink. Urine on toilet seat. When asked for them to come clean, used same towel for toilet and sink then left, noticed this as after thought. As I started to try to settle in, noticed place was never dusted or wiped down. Floors dirty. Front door coming apart. Blanket torn and tattered. Management (previously thought it the owner) was rude and disrespectful when I said I can’t stay in a dirty room and get sick, he replied with, should have charged you $150 instead of $85! And even though he swiped my card only 5 minutes prior, said it would take me 10 days to see the refund. Incredibly rude and incredibly nasty.
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December 2022 by Kathy Condon
The only thing missing was a microwave safe cup.It was cold up there and the heater was working fine.I was able to check in right on time and that was nice!!Thanks guy at front desk!!St. Johns is pretty far from Phoenix!
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December 2022 by David
Filthy! Room smelled nasty. The sheets were filthy. The pillow cases had some type of crusty material on it. When we asked for some clean sheets, owner said he only had one "clean" sheet which had blood on it. No refund of course. Food was left in the refrigerator. Food was left in the microwave. Owner said the cleaning lady does not see too well and he does not have time to clean... which is obvious. We had to go to Dollar General to get cleaning supplies to try to clean up a little. The hotel owes us a cleaning fee. I would highly recommend saving your money by sleeping in your car or in the dirt behind the local Dollar General, which is cleaner. On the plus side, the television turned on.
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December 2022 by Heidi Vande Mheen
The rooms are spacious have a fridge ( ours didn't work right ) and a microwave but no coffee pot; nor was there coffee offered at the office, so be prepared to have to jump and run to Circle K if you are a coffee drinker. The room could have been a little cleaner as well... The bathtub was dirt stained and had mildew in corner of tub, the table had sticky spots on it and the fridge still had items in it and wasn't cleaned. Bedcovers looked like they were from the 70s and the reception on television was not so good. The Inn is pet friendly and will charge extra for pet to stay but has no placed offered for them to potty or play.Upon check-in we got to hear from the management how bad business has been and how he feels it's the owners fault; not something a customer wants to hear. Also how he had to charge a customer for sheets. In my opinion the Owners should be watching thier business a little closer, particularly Management. We were in town for a family gathering so most rooms booked that night was family; all had same complaints about management.
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December 2021 by Christine Sowka
My dog and I have had a wonderful time staying here. The rooms are clean. The manager is great. The staff is friendly. It's quiet and comfortable.
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December 2021 by jerome lanig
it's a large small town hotel. It has large rooms and a large bathroom. it has a good size refrigerator, a small microwave and plenty of light.The decor, bedspreads, carpet are all fresh and new. what more could you ask for?The rates are fine and the notice period are quite reasonable.
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December 2021 by Hannah Harwood
The rooms are clean and cozy, the beds are pretty comfortable. Only complaint is how long it takes to get hot water. It takes at least 10 minutes for the water in the shower to get hot. Also there is no coffee provided in the rooms. But for a small town inn it's not bad.
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December 2021 by Marie Orio
Do Not Stay Here! Drive to Springerville where there are way better hotels and ethical employees. Allen, the manager or owner is not an ethical person! He lies profusely! We made a reservation on 6/11/2021 for a one night stay on 6/12/2021. We called Allen the evening of 6/11 to inquire about canceling. He told us it would be 1/2 of a one night stay. We decided not to cancel. When we arrived the evening of 6/12, we were told our reservation had been canceled. Apparently, Allen canceled it without telling us. Since we paid in full when making the reservation, we were given partial credit. We called Allen and he said for us to dispute the transaction with our bank, which we did. The bank gave us temporary credit. Then when Allen denied the refund request, the bank charged us back. Only this time Allen charged us another $.91 cents. When we called him again, he said once again to dispute the transaction with the bank, which we did again. The bank returned the .91 cents but said the merchant denied the rest. We called Allen again on 9/13/2021, he said he was going to the post office and would send us a money order. Today is 10/15/2021 and we still have not received a money order. We emailed Allen on 9/27/2021 but have yet to receive a response. Allen canceled our reservation and now he won't return our money. He is a very dishonest person!!!
