What's the point of reserving a truck 2 weeks in advance if they're just going to tell you the reservation isn't final until they call you the day before to tell you the truck isn't available and to try another location? Probably the biggest inconvenience of my move.Trash.
August 2020
Had a reservation for 2:30 but gate was locked and place was empty, did not pick up the phone either. Waited for over half an hour and still no one showed me. Don't confirm a reservation if you're not going to be open... complete waste of my time and money and hugely inconvenienced my move out process.
August 2019
Customer service is a function of good communication. This location does not shine in this department but makes up for it with the overall full set of Uhaul services