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January 2024 by Leila V
Horrible experience on Christmas Day. Waiting over 5 hours. WHAT IS GOING ON? We’re just US citizens trying to go back to our country. Avoid it.
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December 2023 by Do you St. Tropez
The right two lanes are slower. But they are for all passports (“ready” lane if you have a passport card).The farthest lane from the right (3rd) is the FASTEST, but!!!! It is for SENTRI pass only!!! If you cross via SENTRI lane without the SENTRI card, it’s a 5000$ penalty.SENTRI membership is a membership that allows eligible travelers to access expedited lines at U.S. Customs and lasts for five years. Eligibility extends to U.S. citizens or lawful permanent residents and all foreign nationals.
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December 2023 by Erick Marin
The longest line I've seen in five years, the old border building was a lot faster, I bet it's just two border agents passing the poor tired old people.
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December 2023 by Samuel
Border patrol agents were jerks. Unhelpful and suspicious
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October 2023 by Alba Eileen Corrales
The entrance is like going to Disney they have been remodeling for a while now, I'm glad the weather is not that bad as usual if it would be a thread;!
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August 2023 by Sussan Annais Terrell
I have crossed twice these last two weeks; The entrance to Mexico is fast and they don't ask you for any documentation, I have crossed around 7:45 am both times and I have never encountered traffic or delays to enter Mexico. the different story is to leave, the first time I waited 1 hour and it was already around 4:00 PM, the crossing was normal, you show your identification, you declare what you bring from Mexico. the second time I returned at 10 am and I was in traffic for 2 hours and a half; It was exhausting, the heat, the slowness. likewise the officers did their job, politely. You pass the controls and that's it.
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August 2023 by GR Ford
I have had problems three times with their drug sniffing dogs. Those dogs can find what they’re looking for 10 to 15 feet away yet they are pushed to touching you sniffing your private parts rubbing against you and I am allergic to dogs I have tried to tell them that they have been disrespectful every single time the last time I ended up in a room with two canine officers And a supervisor and they tell me to do something different each time so next time I am supposed to call the security over and explain to them I’m allergic to dogs I do not want that dog touching me sniffing me sniffing my private parts it is all nothing but intimidation and disrespect to the customers coming through the port of entry
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July 2023 by tarpin75
They are proficient. 5 lanes open heading into the US. When we come across in to Mexico it's 3 lanes. Usually very quick to get into Mexico.
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June 2023 by Eric Holt
Ridiclously long wait times to get into the US. 3 hours to drive 7 blocks. There has to be a better way.
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May 2023 by rafael larios
They are so effen slow if i could give them negative stars i would give them negative 10 only traveld 5 streets in 1hr in a half
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February 2023 by S Perez
American born Mexican Homeland Security personal think they're someone special because they have that job. They're worthless they've become babysitters to the Asylum seekers
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December 2022 by Manuel Esquer
They ask some of the most estupid things then the agents are always in a bad mood also its sooooo fu........ slow its amazing to see that even the sentry lane gets to wait 30 mins some times to get acroos
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November 2022 by Roberto Ambriz
Very fast to cross over walking. Takes too long in car. Especially during the weekend / holidays.
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November 2022 by ADOBE TRADING POST
San Luis border closes its doors for 3 hours at a time. Anybody know why? waiting for an answer from them.
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November 2022 by Karim Jaral
Sentri is as slow az the other lanes
