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February 2024 by John Sachs
Only needed some replacement air fresheners but found some tire treatment that I had also needed. A military discount is provided (thank you for supporting our military) for your purchases. Super friendly counter staff. A full inventory of car parts. They also accept oil for disposal.
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February 2024 by Lisa Poppins
Whomever is writing reviews with 5 star reviews for this location must be a lucky person to have gotten good service or maybe it’s their friends or family of the workers leaving good reviews. Because several times at this location in the past 5 months have received poor customer service at the San Tan Valley location. I don’t know why I keep coming back…actually I do, I am shopping there for convenience because the bank is right next door. Anyhow, I bought a used car I always wanted when I was younger, therefore I have been am fixing everything little by little. I have also bought little odds and ends for the inside of the car, such as floor mats, cleaning supplies and so on. When shopping at this location, the employees are not accommodating at all. My last straw was when I asked for help to check to see if my transmission fluid was low. I was having trouble and I called my personal mechanic and he advised me to go to the nearest parts store and have them assist me with checking the levels, then drive to the his location. I went to Auto Zone because it’s a tiny bit closer than ORielys…and to my dismay (I should’ve not been surprised) the person made excuses for not wanting to help me check the levels but was only willing to sell me the transmission fluid. HE SAID THAT THEY SELL PARTS AND DO NOT WORK ON CARS. ?. I politely declined the sale…walked out, I considered calling a tow truck but then I thought…why not call ORielys and see if they can help me. I talked to Joe…I asked him right away if he could help, with no hesitation he agreed and then he looked up my car’s information. I got there within a minute. He checked my car and it desperately needed fluid, it was low…I brought extra stuff just because I wanted to make the store more revenue and thanked him immensely…five minutes of his time gave that store (O Riley's) a boost in sales and my undivided loyalty now. Thanks to them they saved my transmission from going bad and having to pay for tow truck expenses. I will no longer buy anything from Auto Zone!!! AUTO ZONE…(FIX) your uncaring entitled employees! Every time I have gone in, they are standing around and chit chatting I have to engage and have to say excuse me can you help me because they don’t pay attention to customers, oh and I forgot to mention that I needed windshield wipers when it rained this past week and unfortunately I bought them from your store Auto Zone and they didn’t bother to offer me any help even when I asked if I needed any extra tools and advice on how to install them, I was left to struggle and figure it out by myself in the Auto Zone parking lot…Again to my surprise, when I was at O Riley’s getting my transmission fluid filled another customer was getting help from another employee who was installing their wipers after they bought them!!! I quickly remembered how I struggled putting on my wipers at Auto Zone and then to see O Riley fill my transmission fluid and help someone else install there windshield wipers sealed the deal for me to remain their customer because of the employees they hire to service their customers needs or concerns! Don’t go to Auto Zone they don’t deserve your money or appreciate the sales! I will tell my mechanic to not ever install a auto zone part in my car ever again! My disappointment is so bad that I decided to leave a real review of my bad experience when shopping at Auto Zone in San Tan Valley and to help other consumers can be aware!
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February 2024 by Vicki Merz
Got a free battery cause ours kept draining. Had a 2 year warranty.
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February 2024 by Adrien Venegas
The staff is friendly and very helpful. I brought oil to recycle and it was a pleasant transaction with no hassle. Other companies sometimes make you take the container back but they did not. Thank you AutoZone
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February 2024 by Jessica Perez
Shop here often, have always been helped with excellent services. Today Michelle went the extra mile to help me find what I needed and was very friendly and helpful. Very pleased as always.
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January 2024 by G.D. R.
Excellent customer service from the manager Michelle, glad this is my local auto zone.
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January 2024 by Chasity A Swenson
One of my favorite places to go
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December 2023 by John Braz Sr
I want to get some new wipers for my Ford Edge, as I seen a sale posted in the front window.I want in to get the sale wipers and was told that it couldn't be honored because they were in the process of taking the sale down. I asked the manager and he said it was old and I said well it's still up I seen it that's why I came in and he said there wasn't anything you could do about it.So anyways I need a new wipers all three for my 2018 Ford Edge, he went and picked out my wipers for me and I said I wanted them put on,. That employee had to go back inside three different times and still couldn't figure it how to put them on.I went inside to get the manager and even he had trouble putting the wipers on.The manager needs to get after his staff more to take out the advertisement for sale items that has gone off sale.Also they need to give their employees better training on how to put wiper blades on.I was very dissatisfied with my visit and doubt I'll be going back.
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November 2023 by William Krajeski
Went in around 8 this morning to get a washer fluid reservoir, and hood latch for my truck, waited like 10 min some elderly gentleman helped me, made me run each transaction separately said they couldn't be done together, came in later in the day to get rear shocks girl behind the counter ddnt pay attention at all had to repeat myself 5 times, and still thought I wanted brakes. That's not even what happened 2 weeks prior place is a mess!!! Ended up getting what I needed at O'Reilly's save your time and jus go their.
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November 2023 by Collin Allen
Taylor was an amazing young lady who took the time to assist me today with my battery for my key. Thank you lady for your service.
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October 2023 by Nancy stone
Stopped to get a battery,very fast service, it took about 20 min.for two young ladies to sell me the correct battery and install it
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September 2023 by Mike Brown
Never had a issue at this location .also helps its right down the road and I'm in there so much the people working there are great. This location (can't speak for others ) know what they're talking about if you don't know much in automotive. I've been a mechanic for 20+ years definitely the best autozone I've dealt with .
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September 2023 by Kimberly Miller
Jacob was super helpful. He helped me change my wiper blades and was patient with me when I asked him to teach me. Great service with a smile. Thank you Jacob.
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September 2023 by Mr. Torrez
Good and helpful staff. Got my battery checked for free and was shown that my assumptions were correct. Bought said battery and they installed. Very convenient
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September 2023 by Joey
Great service, the employees are also very nice here, and the fact that they can change your battery for you is a huge plus.