Sonora Quest Laboratories, located inside the Banner Ironwood Medical Pavilion, offers a wide range of lab services, including FREE COVID TESTING for the uninsured. The center is praised for its convenient location and friendly staff. Many reviewers have noted their positive experiences with the phlebotomists, who are described as quick, kind, and efficient, making blood draws often painless and successful on the first attempt. Patients appreciate the option to make appointments online or walk in, with some sharing experiences of minimal wait times, typically around 5 to 10 minutes. However, there are mentions of longer wait times during busy periods, sometimes reaching 40-60 minutes, especially if patients come without an appointment or during peak hours. Overall, while some challenges with wait times exist, the professionalism and courtesy of the staff contribute to a generally favorable experience. Reviewers recommend arriving early in the morning for the best chance of a quick visit and advise being prepared for possible wait times. Despite some frustrations, the service quality remains a highlight, making Sonora Quest Laboratories a reliable choice for lab services in the area.
The phlebotomistS were amazing with my 2 1/2 year-old son very patient and kind. The blonde lady at the front desk was very snobby and rude. What really got it for me was my son throwing a fit (had to fast so of course he was hungry and crabby) she just kept giving the nastiest looks like she was super annoyed.
January 2025
Convenient location and I’ve never had an issue. Everyone is very nice and the phlebotomists have always been wonderful!
January 2025
Great experience! I had made an appointment for my six year old. We waited for about five minutes and were called into the room. Madison, the phlebotomist, was great. She made it super quick and painless!
