-
January 2024 by Kevin LeRoy
I have taken my two cars to Spencer Auto Repair and have been nothing but impressed. Alonzo and the crew take the time to understand your needs and deliver exceptional results. I recently took one of my cars to them for a standard oil change and through their diagnostic process, they found some pretty serious issues that my prior shop had never mentioned. I certainly wasn’t prepared for the cost or work to be done but they worked with me and showed what needed to be done. My car has had zero issues since and I couldn’t be happier. Thanks Spencer Auto Repair!! You’re a breath of fresh air in a much needed space.
-
January 2024 by Chris Molter
Had a great experience with Spencer's, first time using them, needed a condenser replaced. I was always in touch with them, very friendly and they did a great job in a timely manner
-
January 2024 by karen glapinski
We had no problem booking a quick on line appointment. When we went in, the employees were very nice, friendly, courteous, helpful.and professional. The car was looked at within the hour and we had a very.detailed, thorough report And estimate . The work was done quickly, and there was alot to do, but Matt communicated with us and consulted us every step of the way, no surprises. I definitely felt comfortable getting my car serviced there.
-
January 2024 by Mark H
My first experience with them. Everything went smoothly. I took the car in and they diagnosed the problem same day. They called me and told me what’s wrong and gave me a price which I thought was fair to going rates. They had it fixed the next day and we picked it up. It’s running good again and I was happy to only be down a vehicle for Less than 2 days.
-
January 2024 by Eugene Stoner
I’ll try to keep this unbiased as possible but Spencer’s has been a let down the few times I have used them. I don’t like that they play the silly game of nitpicking everything wrong with your car and they make it seem like it’s part of the issue that you came in for even though you specify not to do that.The employees seem to be dishonest since every diagnosis I have been given by Spencer’s I have double and triple checked with other mechanics and they say the complete opposite.They will also over charge for parts which is one of my bigger complaints. I understand that labor is pricey but there’s no reason to mark something up you can find at any auto store for half the price.The cherry on top and the reason I’m writing this review is because they just charged me $170 for a simple diagnostic that most places do for free. They also quoted me $10,000 dollars for a new transmission on a car that’s not even worth that much and when I took it in to an actual transmission shop it turned out to just be a spark plug issue.Save your money and take your business elsewhere.
-
November 2023 by Kerry Bacon
I love this place. It was my first time using Spencer and they fixed my vehicle, changed the oil like I requested, but also threw in an oil filter change for less than your average service station.My Nissan is now running cleaner and feels smoother than when I initially bought it. They took the time to address issues I may face in the future and let me know when I should address these issues before they become more expensive problems.If you're looking for a quality inspection, standard maintenance, or repair, I highly recommend going to this Spencer Auto repair shop for your needs before forking over extra money for repairs from other shops that you don't actually need.These guys at Spencer's gave me an honest and respectable experience.
-
October 2023 by Trevor Browne
Everybody here is great. They set correct expectations and do an awesome job updating/following up. They do fast, quality work for a reasonable price. I'll be bringing all my vehicles here from now on.Services: General repairs & maintenance
-
October 2023 by Bobby J
I have used spensers in the past on quite a bit of stuff...but I probably won't use them again.Prices are ridiculous these days, they overcharge by 30X for parts, and I feel they are just trying to capture any money they can.Nice guys to talk to, but the business will not get mine anymore..
-
September 2023 by Joanne Kilbourne
We took our car in for an alternator problemWe then had them run a full inspection and found multiple serious problemsWe are so grateful to have this work done otherwise we were looking at being broke down somewhereHappy we avoided thisThey explained everything and gave us a detailed print outALONZO is a fantastic customer service rep- I really enjoyed dealing with him
-
August 2023 by Deb Stewart
I bought wipes blades at Auto Zone and asked them to please install them. The drivers side came off fine, but he couldn't get the passenger side off. He said it looked like the wiper arm had a broken piece. He said they don't install those. So I went to my favorite auto repair shop...Spencer's in San Tan Valley on Combs. There I was greeted by Matt and Alonzo. Alonzo even remembered me from previous visits. When they got the arm off, he brought it in along with the new one for comparison. He said there is nothing wrong with the old arm. So Matt said they wouldn't charge me anything!!! SO HAPPY!!!? They even did a courtesy inspection and topped off my fluids. Then he printed out a list (with all the the prices) of all the things that needed repairs. He went over it with me and numbered them in order of importance!!! I would highly recommend Spencer's to anyone. They have always been honest with me, and I think their prices are competitive ❣????
-
August 2023 by Richard Makula
Used their service twice in the last month to do some routine maintenance and also an air conditioning problem. My conclusion is that they have good mechanics and have an honest operation. My air conditioning was fixed with a very minor tweak................ I was thinking it was going to be something costly............. so I am very happy with their expertise. On the other car with 60,000 miles and original brakes, I asked them to inspect, and they told me they had a lot of life left on them. Front desk employees were very polite and able to explain what was done for the vehicles. They will tell you what required maintenance needs to be done yet, according to the manual, but they are not pushy about it.
-
August 2023 by Sheila Buchanan
When I arrived with an appointment, I was told my price was $20 more than what was quoted I was also told it was because they needed to see the license plate to determine what kind of oil my vehicle took. I was then told several recommendations that were not necessary for my vehicle, as I had already done 2 items they recommended and the big one was totally inappropriate. Swear words at the counter was a turn off as well as the shop demeanor. I checked my oil when I got home to make sure it looked fresh just to be sure. I would never recommend this place being a woman I recognize being taken advantage of.
-
July 2023 by John Kern
Spencers is an amazing, friendly, and honest auto repair business. Everyone from Alonzo, Matt, Logan and all the other employees are fantastic. Best customer service and value. Would highly recommend to anyone to use their service. Hands down the best!
-
July 2023 by Kelsey Kern
Customer service is amazing. I have been taking my car here for going on 2 years now. My car has gotten to that age were things now need to be replaced or mainenanced. Its great everytime. Alonzo and Matt are wonderful and always me me feel comfortable. I have gotten my sister to go there as well. I would recommend this business to everyone.Services: Air & cabin filter replacement
-
July 2023 by Jeramy Sahnow
High praise to the shop manager Alonzo and their fantastic mechanics at Spencer Auto Repair. They got my 1969 Z28 Camaro running again and blowing ice cold air. They went above and beyond trying to find the right power steering kit and belts , to fit my vintage air conditioning setup. I can’t thank them enough for all the hard work that they did, I will only be using their shop for all future repairs to my vehicles.
