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July 2023 by Ray M.
So Thee Window Ninjas we're recommended to me by a good friend, they came right out, measured all my windows & ordered them. The house did not have sunscreens in the windows but did have the hardware installed.After about a week the installer came back out & installed the new sunscreens. They looked good, the front window though seemed to be bowed out.I travel so didn't look everyday at the screens but I noticed there were gaps between the windows & screens, upstairs they weren't even attached properly (actually incorrectly measured).Emailed company, new installer came out to fix, last installer was fired because of bad work, stated he's been fixing his mistakes all month? He tried to reposition some of the screens the ones upstairs he said were totally mis-measured & need new.The 10 days following I've noticed that again the screens are not fitting properly, wasps started building nests in between the screen and window, I've had to turn 3 of the screens around so they'd fit tighter, even doing that they are still spaces.Still waiting for the replacement screens for the upstairs. Also now putting original window screens back in some windows so there are no gaps for wasps and other bugs to get into.The screen quality is great.The owner and Terry have been great.The installers, not so much.I should not have to re-position my screens myself, they should have ensured they fit before the 1st installation was completed.
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April 2023 by Google user
Got sun screens and window cleanings done by their team here. The technician Nick did a great job installing the shades and cleaning the windows and Evan did a great job designing them to fit my house perfectly. Definitely recommend them to anyone looking to keep their home cooler this summer! Pictures shown are the 90% option
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April 2023 by Lori Lewis
Nathan did an absolutely fabulous job cleaning the sunscreens and interior/exterior of the windows. I knew they were dirty but am amazed at how great they look now! I will absolutely use this business again and, because it was a great value for the money, will do so on a more regular basis. Thank you for providing an outstanding service for the amount you quoted up front!
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March 2023 by Jill G.
Bryce came out to our house to wash windows and screens! He was professional and courtious. We will definitely be using this company again!
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March 2023 by Liz C.
I'm so pleased with the customer service from Ryan J, Nick, and Nathan! They have arrived early/on-time, very polite, and get it done.Teri provides good communication from the office.So much time and backaches were saved by hiring someone to install our Christmas lights for us!We're really happy with this company.
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March 2023 by Laura A.
Disappointing. Overall, my windows were cleaner than before the service, so that's a plus. But results didn't meet my expectations. I'm noticing lots of streaks, and edges of the window panes that are hazy from sloppy cleaning. Dirty liquid that ran down the bottom section of a French door was left to stain the paint. And no attempt was made to tackle places where there was hard water buildup on the glass.
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March 2023 by Karen C.
Bryce came on time and did a great job. My windows are sparkling. Not only that, but he was so cheerful even though it was so cold outside. I really like that if we get another rain within a week, they will come back. I definitely recommend them.
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February 2023 by
I can't recommend this company enough! They outdo themselves every year, and I love the work they do. Let's be honest. Who likes to do windows? I had a crew of two (Michael was one, and I'm afraid I didn't catch the other name) They arrived a little late, but they did call. No worries, things happen. And they were fast, efficient and pleasant! My only go-to window company!
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January 2023 by M B.
Has gone downhill since using them a couple of years ago. Owner cleaned windows previously & fantastic job but now they contract out for 30% of cost and what a difference. cleaned our windows last fall and I just assumed they would do an excellent job but over past few months I see how poorly screens were cleaned, paid $625 for single story 3400 sq ft house. I don't recommend & I will not be using again
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December 2022 by Abby Ercoline
Scheduling an appointment was easy and service was scheduled right away. Nick was our service person. He was prompt, friendly, and professional.We had interior and exterior windows cleaned. It did not take long to wash the windows and no water was left on the sills. Windows are so clean you hardly notice the glass. They look fantastic! Highly recommend Thee Window Ninjas and Nick.Service: Interior & exterior window cleaning
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December 2022 by Valerie A.
This company did our windows, severely scratched up both of our brand new sliding doors, they are refusing to come out to see the damage, will most likely end up taking then to court to recoup the damages. Do not use this company!
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December 2022 by Michael
Bryce and Nathan did an excellent job! They are very professional, nice, and thorough. The quality of the lights are the best! Thank you!
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December 2022 by Summer Gallegos
I HIGHLY recommend this company!! Thee Window Ninjas were absolutely wonderful to do business with from start to finish!! Marj responded right away to my request for a quote online, gave me a couple different options, and helped schedule an appointment- all very easily and conveniently via text messaging! She let me know the process and how/when to handle payment once services were rendered, which was very much appreciated! I received a couple email reminders about our upcoming appointment, which was extremely helpful since this was all planned for shortly after the busy Thanksgiving holiday! On the day of scheduled services, I received a text from Michael advising when he was on his way. He quickly got to work when he arrived and did an amazing job!! He was very polite and personable, which made the experience that much better! By chance, one of his colleagues had a cancelation, so he joined Michael to assist at our house and they finished the work earlier than anticipated! The windows look phenomenal-- we will absolutely be doing business with this company again!! Thank you, Thee Window Ninjas Team, for the outstanding customer service you have provided! Happy Holidays!
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December 2022 by Maree Brady
Thee Window Ninjas are very professional and respectful. Today we had Seth who was very efficient and the windows and screens never looked better! We have had this family company doing our windows for years now, they never fail! Really good crew! Highly recommend them!!
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December 2022 by Kathy Harrison
I was quoted $129 to clean exterior windows and screens. When the tech arrived he said I'd been misquoted and the price was $182. He removed a few screens, cut his finger, and went to the ER for stitches. I contacted the vendor asking them to honor the price they quoted. Their confirmation said there could be no changes to the order after the tech arrived to do the work. They apologized but did not honor their quote, explaining my sunscreens were quoted as bug screens. I paid for their estimator's error. 2 cute guys arrived today to complete the job. They did a good job. I was disappointed that they don't remove and clean the screen on the patio slider. I'll say that their adjusted price of $182 was ballpark what their competition charges. Nevertheless, it was not the price agreed upon when I accepted their offer. It's about integrity. UPDATE: noticed one of my sunscreens fell off! Some of the others were not properly reinstalled, leaving gaps where flies can get in I cannot recommend this company. Took back one of their 2 stars.
