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June 2020 by Sheena Baker
This company has been difficult to deal with the moment my vehicle was financed through them. I got married within the last year and just updating any of my information was a pain because I couldn't do any updates online. My vehicle was stolen about two weeks ago and they were very hesitant in deferring the payment. I stopped all auto-payments but they still ended up pulling money from my account. Overall, I was very disappointed with this financial institution and will never be financing through them again.
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May 2020 by Casey Mcbride
Thank you So much To Alerus Bank and Trust for Helping me out with everything I needed in a timely manner! Rob Schwister and his team of people are amazing!
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October 2019 by Professional Window Cleaning
I own a local business and have had several business bankers over the years. I sat down with Tim and told him what we were looking for, and he delivered! He reduced our company's monthly expenses by thousands by getting us a business term loan and a nice line of credit for our company.
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July 2018 by jennifer culbertson
They closed early to the monsoon staring out the window and WOULD NOT let me come in at 4:30 pm. They don't look out for community well being! Don't EVER go there.
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June 2017 by Kay A.
My bank was bought out by Alerus. I was nervous at first, but decided to give them a chance. Great service, very personable and when I was in Europe, they made sure to monitor my account, spending and even check with me to make sure I was where my card was being used. The "no foreign transaction fee" was awesome!!! Great job Alerus/staff!
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July 2016 by Arne Holmen
Love it! Great service great people.
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April 2015 by Stacey C.
Amazing bank for small business. Seth is an outstanding bank representative of the bank. Looking forward to our business future partly because of Alerus!
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October 2013 by Anushka R.
Outstanding customer service, better than any bank I have ever belonged to! I've only been in there about 5 times and both the tellers know who I am and what company I am with. The tellers are professional and happy to help fill out the deposit slip for you. Oh and they will give you a bottled water while you wait. This bank is on the smaller side and I believe there are only a few locations in town.