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February 2024 by Laura Keller
As always, Animal Hospital at Grayhawk is the best!!! We appreciate all of you!
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November 2023 by brynn
I don’t normally write reviews unless I strongly feel the need. This vet clinic was great. I am new to the state and did not have a home vet for my cats. I also had a general concern for my cats before even being a patient that they were able to talk about with me over the phone. I really appreciated that. I then set up an appointment for general wellness and the two girls I had today were so sweet and helpful, it genuinely made me enjoy my time and my cats felt very comfortable. Doctor McBroom and Alexis sat on the floor with them while they did the exam/checkup which made my cats feel more at ease, even with noise coming from other rooms. My Siamese is very skeptical of other people and he even rubbed up on Doctor McBroom which truly shows how comfortable he felt with them on the floor. The girls were very friendly and funny which felt like a breath of fresh air compared to other vets I’ve had. Prices are what you expect for a general checkup, about $75 per cat. Great and genuine advice was offered, and I am glad to have a secure point of contact for all my pets’ needs. Previous vets that I’ve had would focus more on money/selling products and quick in and out time. Highly recommend Grayhawk
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October 2023 by Olga S
Title: Disappointing Experience at Grayhawk Animal HospitalI would strongly advise anyone seeking veterinary services to consider their options carefully before choosing this clinic, as the experience and customer service I encountered fell well short of my expectations!My recent visit to Grayhawk Animal Hospital left me dissatisfied and prompted me to share my experience. I had high hopes for this veterinary clinic but left feeling that my time and money ($72) were wasted.The staff were unprofessional and not properly trained at all. They didn't greet us or make eye contact when we arrived. We felt unwelcome for sure!They also made a mistake by misspelling my email and name. I was wondering why we never received the confirmation email. Never asked me for my puppy's previous records. Or my address... Super disorganized!Upon my visit, my puppy had red eyes, and I was advised to give her Benadryl.This advice seemed overly simplistic and, to my surprise, was readily available through a quick internet search. Spending over $70 for such basic guidance left me questioning the value of the visit.I was disappointed at first, but I was willing to overlook it and still asked about the cost of spaying my puppy. I wanted to give the clinic another opportunity.3 days later, I received an email from the clinic requesting my honest customer feedback. Eager to provide constructive input, I submitted a straightforward review.Surprisingly, Dr. Berman, the head veterinarian of the clinic, took my feedback as a personal attack and told me that I was no longer allowed to visit their office.This reaction was both unprofessional and disheartening.I shared my thoughts and experiences as a responsible pet owner and customer to help improve their service! They asked me for it!!!The clinic responded in an unwelcoming manner instead of accepting feedback and using it as a chance to improve.It's unfortunate that a pet care place would alienate a customer for giving honest feedback.I told my friend who referred me to them, about that clinic and advised him to find a more professional place for his dog.
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October 2023 by Carol Jaame
If you have reactive dogs and are scared to go to the vet please read this. My dog is a rescue and has been through the ringer. Vet is not her favorite place. I have been to two of their locations and absolutely love the staff and doctors at N scottsdale Rd. Today i saw Dr. McBroom and from first interaction of meeting she was patient, understanding & kind. My dog is reactive with other dogs and doesn't do well with men which all of it was noted before i got there. She took an hour to make sure sunny was comfortable & gave the best care i could have hoped for. 10/10! Open & honest conversation goes a long way from pet owners and vets at the clinic to make sure you have the best outcome for your pet! Sunny got her yearly exam, bordetella, HV test, DA2PP, Rabies and the total was about $200 dollars! (which i think is great!)
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September 2023 by Dave Faddis
I began my relationship with my dog during the Covid lockdown when I was alone for the better part of four months. During that time, and to this day, she has become very dear to me. So when I selected the Animal Hospital at Grayhawk to provide her care, it was not without some considerable research. I am very happy with the Veterinarians and staff at Animal Hospital at Grayhawk. They are thorough, professional and very organized. Appointments start on time and the care and compassion shown to by pet is outstanding. I highly recommend them to anyone who is in search of a pet care service they can trust.
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September 2023 by Black Crow
Our Lab ingested a small bag containing 20 macadamia nuts, which are toxic to dogs. It occurred approx less than 3 hours to our departure to the airport for a flight to the UK. In a panic, we called and the Dr agreed to immediately see and treat our Lab. Treatment was a total success, all the while the Dr came out several times keeping me informed. I greatly appreciated the Dr's compassion and keeping me updated. A worse disaster was adverted due to the rapid medical care given to our Lab. We sincerely appreciate the Dr's rapid, compassionate care.
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September 2023 by Suzy Kitchukova
Drove an hour to get here and they called me as I was pulling into the parking lot to cancel the appointment. She blamed it on someone being new that scheduled the appointment. Surgery is scheduled for Monday and now I need to find someone to give her an echo before then. Only after I expressed my concern since this surgery is an emergency did she send two suggestions. One is booking in January and the other was a fax number. Wasn’t even sincerely apologetic. So frustrated and now in a terrible spot with surgery.
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August 2023 by Anthony Coronado
Felt SO much better after meeting with Dr. Kitchen. She took the time to answer all of my questions. Definitely knows and shows her experience in veterinarian medicine. Amazing demeanor and would definitely recommend her to any pet lover looking for a vet.
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June 2023 by Natalie Allen
Literally the best Veterinarian I have ever been to.My girl, Lola, needed medical attention asap because her heart murmur was causing her to start panting and breathe harder than usual. I was fit in within 12 hours and recommended to a Pet ER just in case she needed care sooner.My appointment (which included an exam for Lola, X-rays, also for Lola, I total diagnosis, med general exam for her brother Cruz, and me asking ENDLESS questions) was an hour!The easiest and best vet experience I have ever had. If you can, ask for Dr. McBroom. She explains everything and genuinely cares about the fur babies.The entire staff is lovely and I am so glad to finally have an EXCELLENT vet for my babies.
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June 2023 by Shelby Smith
I am honestly still in awe about how amazing this animal hospital was during my first visit. I’ve acquired 4 kittens and took them here for their first check up. The staff is extremely friendly, facility is clean, and Dr.McBroom was hands down the best vet interaction I’ve ever had. She knew exactly what to do for my kittens and the pricing was all transparent - no hidden fees. I didn’t feel pressured or guilt tripped into anything and I really appreciate that. I’m excited to come here from now on will my fur babies! They’re open 6 days a week and there’s parking right in front of the facility reserved for patients. 10/10
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June 2023 by Rosalie Krause
I am so impressed with the care my little Annie was given by Dr. Kunkel and the techs. Her issues were thoroughly explained to me. I have been to this office plus the one off 56th street and starting with the ladies at the front desk to the entire staff everyone is very helpful and professional.
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June 2023 by Megen Blackburn
The Animal Hospital @Grayhawk was able to fit me in with short notice for a critical issue with my dog. They were prompt, professional, and compassionate.
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May 2023 by Sunny Bahn
The Animal Hospital at Greyhawk was wonderful.They took the time to explain everything about the procedure and we're very kind and caring.This location is far, but they were able to fit me in the same day and I couldn't be more grateful. If you need an ultrasound for your animal, I highly recommend this place.
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May 2023 by Michael Akins
The Veterinarians and staff at Animal Hospital at Grayhawk are great. Always cheerful, courteous and professional. They take the time to listen to your questions and explain the answers so you can decide what's for your pet. I highly recommend them.
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April 2023 by Matt Ribeiro
We've been taking our pets here for the past 8 years and have always received excellent care. I like that they take the time to explain the situation and our options. They're very upfront with the cost associated with the different approaches and the pros and cons of each. They consistently show genuine care for our pets.
