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February 2024 by Deb Colarossi
A few weeks ago my husband and I brought our 17yr old Havanese ,Diesel to your location when he suddenly seemed to have a seizure or something. All of your staff from the front desk to the assistants to the doctor were incredibly compassionate and went above and beyond to assure us that our dog was comfortable and that the choice to help him to the other side was for the best. It was heartbreaking but we could not have expected such care. Thank for helping us in this difficult time.
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February 2024 by Megan Schwarzkopf
Excellent facility.Prompt attention to a serious condition from staff who were compassionate and knowledgeable. Cannot say enough about how grateful we are to Dr. Adams, Dr. Chun and all those in their support team. We are so very thankful for their commitment.
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February 2024 by Benjamin Kastelic
The staff and Doctors were amazing, clean atmosphere and felt very comfortable. The whole situation with our dog was not good, but they made us feel great and how we were going to take the next steps ?
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January 2024 by Janet Hayes
Very caring and helpful.. Not in a rush to give you answers. They really went out of their way to make my dogs experience comfortable and calm my nerves! I wouldn’t take my German Shepherd any where else!!!
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January 2024 by Palacio Properties
Be very very careful with this place! They will lie and scam you in a heartbeat! Do NOT trust them.. They make false promises and act like they care and then screw you over....
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January 2024 by David Rosenthal
Dr Rainier consult was terrific !- He talks to you in plain English (non-technical terms) so you understand what he's saying- He ultimately recommended a second oppinion from another surgeon (who he did refer me to)- Dr Rainier doesn't just go in and do the surgery, he wants whats best for your dog :)- I'll keep you posted on Chewie's journey
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January 2024 by Kerri Blumsack
Animal Medical & Surgical center is amazing & saved our dogs life. Our regular vet recommended we go there and it was impressive from beginning to end. The doctors were phenomenal and saved our sweet boy. They called me regularly with updates and to introduce themselves. He spent 3 nights there, 2 being in the ICU and they only sent him home when they knew he was ready. I wouldn't go to any other emergency hospital again. This facility, doctors and staff are above the rest in all aspects of care. Thank you!!
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January 2024 by Jillian Pittel
I had to come very early in the morning with my dog Jersey. He’s almost 15! I panicked because he’s been sick last few weeks and seems to be regressing. Kate was so awesome to us and did everything to make us feel comfortable and at ease with our doggy. She got him back right away and luckily he didn’t need anything serious at that time. She assured me I could call with any worry, panic, questions. Knowing I have a place to take care of my doggy in the middle of the night gives me peace of mind. Thank you Kate!!
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January 2024 by Amelia Blake
My fur baby fell slipped of the couch and broke her front paw. They were referred by our vet since it was of course right as they were closing. We rushed her over and they had us quickly in. They were wonderful with my baby and put her in a sweet pink cast. I will hopefully never need them again but if I do they are a great staff taking care of my fur baby in a very stressful situation. I can’t thank them enough for the quick response to a stressful night getting us in and out.
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January 2024 by Michele Surett
I was informed by the doctor care would cost approximately 3,400. However, when I was provided the estimate the cost increased substantially to 8,000. When I addressed this with the doctor, she informed me "it's basically the same amount." I refused care and took my dog to his regular veterinarian, which cost me $634 My dog is totally recovered and healthy.It was my experience that this facility charges for unnecessary care and takes advantage of consumers when they are emotionally vulnerable at times their pets are ill.To make matters worse, I was sent a bill for $200 from this facility for consulting with the veterinarian about care! I was there approximately 30 minutes and no care or exam was provided to my dog!If you decide to bring your animal to this facility for care, be prepared to pay thousands for unnecessary care, and for walking in the door!
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January 2024 by Claire Ackerman
So thankful to be referred to this emergency Vet. My dog swallowed a dog toy whole (a rather large stuffed one) and we needed to have it removed before he started digesting it and having to have ut surgically removed. We called and instantly was able to come in the evening, within 10-15 min of arriving the vet gave my dog treatment so he could vomit up the dog toy. My dog is very finicky when going to the vet however upon arrival all the way through checking out he did very well even when being taken back with a male vet tech! I highly recommend taking your pet to this location. We had a very positive, professional and speedy visit! Thank you so much for your excellent care in taking care of my beloved fur baby!
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December 2023 by Heather B.
My 13 year old yorkie (who I was going to put down tomorrow due to kidney failure) started seizing this afternoon so I called this center to see what I should do. The person on the phone could not have been more sincerely concerned and professional at the same time. We both agreed that I should bring her in stat. From the moment I got to the center, the ENTIRE staff was amazing - from the front desk person to the doctor who helped Zoey stop suffering. They even have like a patient experience person (Jamie) who was truly an angel. What a beautiful experience during one of the worst moments of my life. They took Zoey within seconds of me being there and immediately attended to her needs. They had an IV in her within minutes and left all of the decisions to me as to what I wanted to do. They even offered a paw print from Zoey which I of course obliged to. I don't think they even charged for it and I don't care if they did. Bravo to the staff and the company for going beyond the call of duty. I'm at peace knowing Zoey was treated with such care at the end of her precious life.
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December 2023 by Christina C.
I have been here twice for my pup Chumlee. Plus he sees their neurological side. They are always so kind, caring and supportive to take care of an urgent need. Dr. Johnson and her assistant this morning (her name escapes me but she was so sweet!), were excellent in diagnosing and presenting a care plan for my fur baby. I am so appreciative for doctors and care team like these! Thank you AMSC!!
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December 2023 by Shannon M.
If I ever move away from the area, I will still drive to go to this animal hospital. The staff is compassionate, and they don't upsell unnecessary procedures or tests. They talk you through everything so you fully understand what they're doing and what you should expect. I've taken multiple dogs to this office, and have been surprised at the level of care every time.
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November 2023 by Stef Slaughter
I’ve had to take 2 of my pets here 3 different times over the past couple of years. Each time I was filled with anxiety and dread. And a couple of the times were in the middle of the night. Each tech and vet I’ve came across has treated me and my pet with care and gentleness. My pet has always been stabilized, treated, and sent with the appropriate diagnosis and next steps. I’m grateful for these doctors for helping my babies at times when things are hectic and crazy with unknown illnesses and injuries that can’t wait for a regular appointment. Just a tip: if you have accident prone or older pets you may want to look into pet insurance, it’s saved me twice after the fact. You need the plan active for a certain amount of days before an emergency happens so may be worth looking into prior to anything happening.
