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October 2023 by Ryan L
If you expect your wheels to be cleaned, and the car to not have water spots, the rugs to be removed and vacuuming to be complete. Do not take your car here. I purchased the year 10 car washes and detail iview seven and it’s not worth going back every time it’s the same situation the cars never more then a 5 out of 10. Save yourself, frustration and headache.
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September 2023 by Kevin D.
I always have a great experience here. I'm actually quite shocked by some of the poor reviews. I own high end vehicles and in my younger years owned my own portable detailing company. They use Adam's products which are super high quality and even go the extra mile with spray detail products to ensure there aren't any hard water spots. Keep up the great work!
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August 2023 by Scott Van Dyke
Four separate trips & four different prices, On the V.I.P. watch and inspect the work, exterior protectant was put on by a 6 year old it seems. I'm picking but not an OCD person. I can't say if I'll be back or not. 'NOT'....Service: Full body wash
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July 2023 by Will T.
After the wash was done and I got in the car, the first thing I saw was a bunch of stains not cleaned on then passenger seat. I went later and wiped it off with a Lysol wipe, not sure why it wasn't cleaned in the first place by the people I paid $50 to clean the car. The more I look around the car, the more disappointed I am with the quality of the wash. It doesn't even look like the trunk was opened and the windows looked pretty bad. The tires look good.
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July 2023 by TheMalmaraz
I'm done with these guys. I've had to tell them a few times to take care of spots that they missed. Don't waste your time with this place. You've been warned!
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June 2023 by Bob Schoppman
Did a good job. Very efficient. With the website coupon makes it a good price with a $5.00 tip. Will come back.
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June 2023 by Ann N.
I have been coming here for years!!!... I had my 2015 Mercedes Benz washed... super wash... after done and left I noticed film just above front windshield... went back to ask and was told that it was oxidation to paint and nothing can be done!!!.. AS IT turns out I can scrap residue off iarea .. will get appropriate cleaner to remove .. the guy I spoke to needs better customer service AND knowledge!!!.....VERY DISAPPOINTED in your current service ... must be under new ownership !!!!.. and will goooo elsewhere... a lot of other detail on car MISSED!!! BAD BAD BAD!!!
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April 2023 by Sara Fellers
Worst car wash EVER! I got the Super Works and my car looks horrible and after tipping and waiting 45 minutes I just left super upset. Even if I got the cheapest service I wouldn't think a car should be returned to any customer looking like this.
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April 2023 by Christian S.
I've been a loyal customer since 2017 and the pricing was fair along with good auto wash/detailing service. However, there's been a change to onsite management and the cost of prepaid tickets has doubled (less tickets per booklet at double the cost) in the last year. Moreover, my vehicle was scratched twice by the brushes they use and the reckless teenagers working in the prewash area. The salesman, Tony, had to have the scratches buffed out twice. The new general manager denied my request to use only sponges and tried to upsell instead - I refused and he became belligerent and yelled at my wife and I to leave. The teenage employees then proceeded to hurl insults at my wife and I and they began to surround us. They backed off when I threatened to call the police. If you value your money, vehicle, and personal safety then stay away from Arizona Auto Wash.
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April 2023 by Michael G.
We can skip the part where they lose my keys, and it takes forever to find them. It is the fact that my car dried in the sun, leaving spots everywhere, that really kicked off this bad series of events. No one vacuumed under the Driver Side floor mat, nor did they bother to hit the storage compartment/rear hatch (this is a 2 seat car). The person in charge of detailing said it was done but the vehicle was far from it. Still had leftover markings, from the service writer, on the front and side glass. Less than half of the glass was wiped, and no one wiped or applied dressing to the interior at all. The chrome wheels were filthy and residual grime was seen at the rear wheel openings. I did pay for the Super Works at $30.99, and all it seems I got, was Super Screwed. The Manager(?)/Cashier was no help either, I asked for my money back or a completed job, and all he could offer was a free wash on my next visit. But my first visit isn't even done yet!?. Detailer did a couple of things and threw his hands in the air, and that is when I gave up too, since I cannot force someone to do the right thing. I know customer service is in a bad place these days, but this is no excuse. They better look to improve service soon, with a new car wash slated a quarter mile up the road, this could be the beginning of the end. Shame too, as I really used to like this place. I even sang its praises when I dropped the car for service, but in light of the day's events, it appears things have changed drastically.
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April 2023 by Oron Garabian
My wife got a booklet with multiple car washes . I went Saturday first time. Of course they try to sell you more . I asked for the car wash we paid for . All I can tell you is I toke my car back to car to clean and vacuumed my self . They did absolutely nothing ! Will never use them again .Services: Full body wash
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March 2023 by Stefani Alvarez
They took good care of my girl, Blue, and even helped me get some help repairing my windshield.
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March 2023 by Will
Rule #1 in business - Don't make it hard for people to give you moneyBooked an appointment for full detailing two weeks in advance, confirmed 72 hours and 24 hours prior. Showed up for my appointment to be greeted by one guy standing around on his cell phone and 3 others throwing a paper plate around. Cones up, for all intents and purposes the business appeared closed. Don't waste your time here, I went down the street to Desert Auto Spa, they took me last minute and did a fantastic job for 30% less.Service: Auto detailing
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March 2023 by Robin Samuels
Not a happy customer. There was still trash in the front seat. They didn't even vacuum. The outside looks good. Just not the inside.I paid 30+ for what. Went hope to finish thier jobNOT COOL
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January 2023 by The Big Boss
Very good quality carwash. The guys and gals do a great job of dressing the tires and towel drying the vehicles. PLEASE TIP THEM. I witnessed several cheap customers give the workers 1 or 2$. No excuse!!!!