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July 2023 by Tommy B.
Lots of damages including at 65" tv that will no longer work because they bumped the screen and cracked it before on the truck. Recliner has a 1 foot gash in the side of it. The 2 movers were friendly though and hard working but now I am out a nice tv.
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June 2023 by Donny T.
Dishonest once you give them your money. Do not rent with them. The movers Manny and Carl were great. The only issue was that their truck broke down in the parking lot after getting all the items in. We had to wait for a mechanic for 3 hours in the heat. The general manager stopped by and apologized and promised that they would honor a discount for the situation. Days go by and couldn't get ahold of the GM. I finally got ahold of them and they offered a measley 10% of our expensive bill. Would not do business with them again and suggest you do the same.
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April 2021 by Patricia C.
They showed up on time but damaged a couple of items and plugged a hole in my vinyl floor. I would not recommend this company at all.
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August 2020 by Chris White
Logan and Marcos were awesome and when they sent a lift truck to move my house and not a truck with a ramp, which would extend the move time, they did right and got me taken care of! Glad they sent a third guy cause one of the first two, not the ones listed above, was lazy and not motivated to work. I will use them again in a heart beat.
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August 2020 by Ariana M.
When scheduling the moving service I specifically stated that the home was 2 story. Upon arrival one of the men of the 2 men crew was complaining about the amount of furniture going upstairs. Rude comments were made by the man as he was bringing items in the home and on occasion refusing to take things upstairs. Unprofessional language was being used throughout the whole moving process. And the job was not completed.
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August 2020 by Katy C.
Choose ANYONE ELSE to use as movers other than this company! They dragged out the time, my husband moved a whole bunch of furniture down the stairs for them because they were taking so long, the movers took a 30 minute break going from one house to the other and charged us full price for that time. $700 later and all of my furniture is in my garage and I have to move it inside myself or they would have taken 2 more hours and it would have been over $1,000 to move a 2 bedroom! Absolutely ridiculous. They didn't even have to move boxes. Just tables, beds, a few cabinets, etc. Awful. Go somewhere else!
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July 2020 by Kelly A.
I wouldn't even know where to start begin. The scheduling and communication with each other was horrid. My move ended up being rescheduled for the next day due to confusion and being exhausted from another move.I asked them to grab my nice vacuum but leave the rug cleaner.. they did the opposite. Over the weekend, my grandbaby was spending the night. Thank God I looked at the crib..they put it together WRONG. She would've flipped herself out no problem and the screws were in crooked. I had to take it apart and fix it myself.. while holding a crying and sick baby.... do not use this company..especially if you have kids
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June 2020 by HayleyColby H.
If I could give this place no stars I would. We had to be out today at 5 as well as our stuff. They come around 1-2 and the main boss said we could partial pay then they decided they wanted the full payment we said okay cool and these lazy guys decided they didn't want to do the job. They didn't want to lift a couch and undue a bunk bed. And then said a 2 bedroom apartment that's fully packed would take 5 hours. I wouldn't recommend this place if you need your stuff packed in a timely manner. And the bosses accepted there performance and not doing the job and just leaving when we had 3 hours left. They'll still be working for this company boss said it himself. So if I was anyone I'd find another place. Me on the other hand I will only not hire these lazy people I won't EVER hire a moving company again. They walked in from the jump and seen our couch and said loud and clear "man what the f&$@" so professional. Short dude was ready to do it but his partner talked him into not doing it. Birds of a feather flock together and this company is s*** and will keep shitty movers. Find another company if you want any luck moving your stuff or else you lose all your stuff. Not only that they wanted my fiancé to do most of the work the dude with the trolley in the pics is the lazy one who said wtf and didn't want to do the job from the jump. Oh and even though they left the company couldn't and didn't do anything to fix it. So now our stuff is gone and do they care? Not at all.
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May 2020 by John M.
We enlisted this moving company to help with our move - they showed up at our storage unit on time and packed everything into the truck. It took them 90 min to drive to a location that is no more than 30 min away which was somewhat suspicious, but figured they stopped off for drinks or something. After they left, we noticed several items never made it into the house. We did anticipate this could happen, so we took our extremely valuable things with us, but the quasi-valuables were left to chance. The storage facility was kind enough to show us the video clearly showing the movers loading this equipment into the truck......but it never made it out. I contacted the company, the gal stated she would ask the movers if they saw anything, lol. Two days later I followed back up, she stated she has asked them but of course they were clueless. I really have no recourse other than to file a police report and use every available resource to me to drag their name through the mud. And since I work in the real estate industry, I will ensure I let my entire sphere of influence know what kind of folks operate this business.
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May 2020 by Jen E.
I should have done more research and I will never book these guys again. Our arrival window was between 12-4. They did not arrive until 5:30. At 10:15pm, the inexperienced guy dropped a piece of furniture down the stairs. The piece was destroyed and our walls are now damaged. It's especially frustrating because I think if they hadn't overbooked these guys, it would not have happened, but it was late and they were tired. We did manage to get them to take some money off the bill, but we still need to replace the piece that they destroyed and get the wall damaged fix. Please do not use these guys. They are not reliable or professional.
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April 2019 by Matt Ficarra
DO NOT HIRE THIS COMPANY!! You will be left high and dry waiting for them to show up. Nobody answers the phone and promised call backs never happen. My girlfriend wasted a whole day waiting for this company and had to pay extra days rent because this company was a no-show. Complete waste of a company. DO NOT HIRE THEM. If I could give them less than one star I would
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October 2018 by Patrick Wambach
If I could rate zero stars that's what they deserve. I scheduled Arizona "unreliable" Movers to come out and move me into a new apartment. They confirmed they would be out between 12 and 2 which was great. Then on the night before the move I received a text message saying they would be there between 9 am and 11 am which was an unplanned change. In preparation for the move I disconnected all the electronics and took apart my furniture. Well at 12 pm after missing the 9 to 11 window with no call no show I sent an email to the office and they got someone to call me back. The person said they were running late and would be there in 3-4 hours. He also said he would call me with an update in a little bit. So I waited and waited and they never called nor did they arrive. I waited till 9 pm and nothing. I sent multiple emails and calls they never responded. I did get a call the next day at 2 pm asking when I needed them. There were no apologies nor did not offer any discounts or help. They completely wasted my day in which I was suppose to be working. This was the most unprofessional company I ever worked with regarding a move. I would not hire anyone from this company for your move if you value your time.
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October 2018 by Natasha Ryan
Horrible experience and it wasn't even happening to me. A friend had made a reservation on Saturday and they were supposed to be there from 12-2 but never showed up. She called them and then they rescheduled from 2-4 since they were running late. She promised my friend a discount and that they were on there way. By 5pm they still haven't showed up so she tried reaching out to them and they didn't respond. My boyfriend and I went to help her move and it took us two days to complete everything. Horrible service and they should remove the word “reliable†from their title since obviously they are not reliable in any way. It angers me that they would just blow off a single woman who was depending on the help.
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August 2018 by Fun & games with CJ !
Moving with John made my experience amazing! SO fast friendly and reliable! Definitely won't go anywhere else in the future.
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August 2018 by Some Static
Had a great experience with a very inconvenient move. Ronnie and Steve Kimber got me and all my belongings from Tempe to North Phoenix in a few short hours, all intact and showed care for the furniture. Diligent and efficient, these guys will not waste anyone's time.
