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February 2024 by Russanna Pott
Scottsdale Art Factory has been amazing to collaborate with on the front door for our new home. We wanted a unique and beautiful front door, and they made our vision and dream a reality. The communication was wonderful, and we were always able to have our questions or concerns addressed in a timely fashion. Our artist assigned to our project cared about our door as much as we did. If he didn’t know, he called. We were doing a live edge door, and they gave us several options to choose from as well as mockups so we could see what they would look like. This enabled us to pick the perfect live edge slab for our project. From start to finish this is an amazing company and amazing people to work with, not to mention the quality is beyond compare. I can’t recommend Scottsdale Art Factory enough if you want a wonderful door.
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February 2024 by William Prentice
Our experience with the Art Factory could not have been better and we are beyond satisfied with our custom gate; ecstatic would be a better word! The craftsmanship is simply extraordinary. Working with Karla and Jason was an absolute pleasure. Their friendliness, extensive experience, and product knowledge made the process easy and enjoyable.Bill and Roxanne
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September 2023 by Errol Heimlich
Great place if you are looking for some high-end neon signs this is the place to go. Even if you don't plan on buying anything that's a great place just to see some cool signs. Customer service was really good somebody kind of gave us a little tour of the place. There was a lot more there than I thought.
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March 2023 by Kate Warren
I submitted an order to Artmill for an acrylic pano print. This was for a silent auction at a cancer benefit. It was an oversight entirely on my part, but it wasn't going to arrive in time for the benefit. When I reached out to Artmill and explained my dillemia, they jumped right in and made sure the print arrived on time. This is my second time using Artmill and I will definitely be a return customer! Quality prints and amazing customer service. I can't recommend these guys enough!
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January 2023 by Josinda Feldstein
Stay away from this business. I wish I hadn't trusted this company with my time and money. Without sharing personal details, just know that Art Factory shows no compassion or compromise. If you do seek them out for a product, proceed with deep, cautious pockets.
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May 2022 by C P.
I have to give this company credit for being very good at customer service prior to making a purchase. However, after our purchase was done and delivered, their service has been completely awful! I do not recommend this company based on my experiences!
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January 2022 by Edward Kneubuehl
I greatly encourage anyone to purchase from the Art Factory. They can make anything for you. I bought an awesome carved door from them 10 years ago and now I'm adding on so I bought a second door from them.
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July 2021 by Matt Horton
Awesome quality! We've work with Art Factory multiple times for our retail locations and they always create a show stopping piece. Thanks for making us stand out from the crowd.
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May 2021 by Rick Davis
The Art Factory did an amazing job on our front door handles for our new home. We will post a picture when the doors are all done.
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January 2021 by Andrew Clark
I purchased our Front door 6 years ago, and was told it would be 6 to 8 months before we would receive. I, like everybody chose to hear 6-months. It was All of 8 months and it was delivered and once we put it in, Was, and AM, Very Happy with our Entry. We get comments every time someone walks through it, or up to it.Any time I need oil, or anything Karla has always responded and sends me whatever I need., at NO CHARGE.Calculating "exactly" when a CUSTOM door, or anything else, custom made will really be done is hard. Sometimes it is a good guess and sometime you have to wait for "quality". Why is it when we people order something we are always ready to understand but after we put our $ down "we want it NOW.."I have been dealing with Scottsdale Art Factory for 6 years now on projects, and Never been disappointed in the End results.I continue to refer my Friends and clients, as I feel they do Quality work.
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December 2020 by Shelly Berryman
I ordered the most beautiful hand crafted front door handle from the Art Factory! Karla was a gem to work with and held my hand throughout the process providing guidance and feedback. I would recommend them to anyone looking for a unique art piece for the front of your home or business!
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December 2020 by Susie M
I inherited a 300 year old French chest that was missing eight of the pins that hold the metal trim pieces. I sent one to ArtFactory hoping they could make some new ones. Instead, one of their employees who is a collector had almost identical pins on hand. They refinished them to match the old one. After replacing the missing pins, the chest is gorgeous! I'm thrilled with their work and extremely helpful attitude.
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October 2020 by Deborah English
We were told that we could not have a wood door in a northern climate. We wanted a round top "Castle" style door. We found The Art Factory and in Scottsdale and we could not be happier. It has been 7 years since we have had the door installed. It remains a beautiful feature that greets everyone who comes to our home (and is a wonderful conversation piece). We do some light touch up on it yearly to maintain it and it is our hope that the door will remain long after we are gone. The design staff and follow-up team have all been wonderful to work with. The craftsmanship on the door, speaks for itself. It is top notch! Thank You!
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September 2020 by Lori M.
I had this company make me furniture many years ago. They did a beautiful job and the people we're nice to deal with. I don't know what happened to this company but now the people there are rude and they don't honor their guarantee. I wanted to have more furniture made for my new home but now how horribly I got treated, I'll go somewhere else. This company went downhill.
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August 2020 by Judith O.
DO NOT WORK HERE!!! My husband was working VERY HARD everyday and apparently they had "everyone" tested for COVID-19 on July 20th well he went to the hospital that SAME day to get tested! They had him quarantined until his results came back clear WELL he was and HIS RESULTS CAME IN JUST YESTERDAY August 11!! He called them this morning to let them know he's cleared to go back only to get told he'd already got terminated and there's no return because it took so long!!!!! WTF!?! HORRIBLE COMPANY TO WORK FOR!!! SHAME ON YOU ALL
