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December 2023 by Louisa Aikin
I am so glad to express my thanks to Chantal and Diago at this AT&T Store! I had recently been moved to AT&T as my long distance provider and was struggling to connect with the company to pay my bill online. Chantal and Diago to the rescue! They quickly located my accounts and accepted the payments. Thank you for such wonderful customer service!
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November 2023 by Guadalupe Giarrusso
LJ was so helpful and was asking questions to the other guy with him, I didn’t get his name but they were so helpful and LJ made sure we left AT&T with what we came in there for:)
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November 2023 by eric friese
Horrific customer service. Nobody in the store, & the sales associate does not even bother to greet us or ask what help we are looking for. Told us our phone we were looking to trade in was worth nothing. Left immediately, as I would never tolerate working with somebody that has no pride in their job. Went to AT&T by the Fasion Square Mall & was treated with amazing customer service & was told our phone was worth almost $400 in trade in value. Hope the management team here can hold their employees accountable..
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November 2023 by José Velarde
Have had ATT for many years. I went in to the store to upgrade two of my phones. Found out they had Next Up so I could have upgraded 18 months sooner, but I didn’t know because I didn’t want them on it. Paid for it the whole time. 3 of my 5 phones. Anyway, after upgrading, my max account stopped working AND another line was added to my account without my permission. Took several attempts to chat with online support to get Max working again. Turned out they changed my plan without my permission and that has now been fixed. However, now I have call tomorrow to talk to the Cancellation team. Apparently they can add a line without my permission but cancelling that sale line requires more work on my side to be able to cancel it. That and I paid for up next on 3 of my lines for 18 months and that’s just my problem. Needless to say I have zero confidence in their customer service now.
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October 2023 by Tiffany Jelsma
I’ve been having issues for months. Calling and chatting online yielded nothing short frustration. I went to this store on Talking Stick and they were super friendly and knowledgeable. They had my concerns resolved in a jiffy and I couldn’t be more thankful! Amazing folks here!!!
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September 2023 by Julia
Nobody took advantage of me today. All my content was moved over correctly. The staff at this location ( Talking stick way ) was extremely educated and great customer service as I first started to work with them while getting my NEW IPHONE & Become a new service member with AT&T.
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September 2023 by Ancilla Gita
One of the best AT&T Stores in Arizona! The store is clean. Chantal was so helpful and friendly!
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August 2023 by Amy Wilkes
Chantel was very informative and knowledgeable about all services and benefits.She made my visit easy and enjoyable.
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August 2023 by Sherylen Yoak
I went in because they had been so helpful when I bought my phone and I had a “dumb” question that I could not figure out and hoped they knew the answer! Daniel did not know the answer but he took the time to work with me and he figured it out! Thanks so much for going the extra mile Daniel…you are the BEST…thank you!!!!
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August 2023 by Tasha Begaye
Absolutely recommend this store. Very professional staff. Their entire approach with customer service was made to be inviting, fun and a comfortable environment. ?
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June 2023 by Courtney Havens
My partner and I just got two new apple watches with the current special going on and Martin and Daniel were the BEST! Thanks for helping us guys! Love my new watch. :)
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June 2023 by Tayna keoni
I had the best experience with AT&T. Chantal did ever she can with the purchase of my phone. Come check her out. She went out her way. Love her thanks … thank you AT&T
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April 2023 by Omer Kinran
I came in today to purchase a new iphone for my wife. Daniel was super helpful, friendly and took great care of me. I now see why this store has 4.9 google rating. Ty for everything!!!
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April 2023 by Tmobile Guest
Switched over from t-mobile, best decision ever!! Sylvia gave me the best deals and the best promotions plus att has way better customer service.
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April 2023 by Jesus Herrera
First time going into AT&T and I was helped by a lady named Sylvia. She helped me understand everything and got me into a great plan and the iPhone 14 pro max. I’ll be going back when I want to upgrade to the next iPhone and will be reconnected to go with her because she was helpful
