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December 2023 by Lori L.
Rude management and terrible customer service. I bought pants there a year ago. $100 pants. They have holes in them already!!! My Lululemon pants lasted through 2 pregnancies and ten years with no holes. Save your money and go to Lululemon. And much better management and customer service!
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December 2023 by Jessie B.
I did an in store pick up for a backpack for back to school, when I picked it up I told the sales girl it's too small. She said I bet it will work. Take it home to try never saying there was a short return policy. When I had a chance to return it as a working mom, not one but two employees shamed me that I was out of the return window. The employees were beyond rude & the policy is absurd. Not to mention the employee the first day bullied me into "trying" the backpack.
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December 2023 by Megan G.
Incredibly rude management! Was re-signing up for an WellPro account because I am a fitness instructor. The manager who helped me sign up was incredibly rude and condescending. The associates were incredibly kind and helpful. The products are good quality but management needs to be reviewed and kinder.
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October 2023 by Brenda Guzman
First time customer today and I am a fan! Wow! The quality of the clothing is amazing ! Clothing fits like a glove ! The staff make it a whole experience, so personable and very helpful.
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September 2023 by Amazing Papa
What a nest place with a super friendly staff. They were very patient with my crazy wife!
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May 2023 by Gary A.
Purchased some clothes for a birthday present. Athleta mentioned they could ship as it was going out of state.The shipment was supposed to go out on Monday, which would normally get to destination in 2 -3 days. Nothing arrived.Called store and they said I had to talk to corporate. So I did.Corporate was very good. Unfortunately they said the shipments only go out on Fridays. Shipment went out 5 days late, which means arrived 5 days late. So, missed birthday.On top of that, the store said they would remove tags and include a gift receipt. Nope.Sent out with all price tags still on merchandise, no gift receipt.And, was shipped in a crappy plastic envelope, everything just stuff in there.No box, no nice tissue paper, etc The merchandise is good. But everything else, not so much.
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March 2023 by Kim C
I had such a nice experience in your store yesterday. While all of the associates were lovely, I wanted to give a special mention of Alex. She helped me find some lovely pieces for an upcoming trip and made me feel absolutely fabulous. Thank you so much for helping me, Alex. You are exceptional!
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March 2023 by Deanna Cobb
I love Athleta! Sales help at the register was not the friendliest but sales help on the floor was there and anything you needed.
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February 2023 by Barbara Adkins
Slow but great customer service. Lots of great choices.
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February 2023 by Valerie Piet
Thank you Scottsdale Athleta! I had a complicated return and the staff at this location were so incredibly helpful and kind.
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November 2022 by Tracey Clough
Great sale going on now!
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May 2022 by Ashley T.
This was a beautiful store, layout was open, everything was clean. But the reason for my two stars is the customer service was severely lacking. There was no greeting for myself and a few of the customers that came into the store. I had a few items in my hands to try on, no rooms were offered, having seen a customer have a room started with plenty of items added in. I ended up putting my garments down and walking out. I wish this could have been a positive experience but I won't be returning.
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May 2022 by Janet Henry
Although they have great salespeople, I didn't buy anything. I plan to go back when I have more time.
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February 2022 by Elyse F.
I am not usually an Athleta shopper. However, I did recently purchase a couple of products. I like the feel and quality of the products. Many of their shirts and lounge wear items are super soft. Being that much of what they sell is active wear, the stiching does seem to be sound. Service in the dressing room area was well above what I have experienced in a long time. They not only started a dressing room, so I may continue to shop, but once inside, they checked on me. They even offered to get different sizes. Checkout was fast. They did not pressure me to sign up for their loyalty program.
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January 2022 by Caroljean Bongo
Great products and amazing customer service.
