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June 2023 by Gentle Lion
This atm does not allow you to select the denomination you want, had to go inside for change. Decided to ask for $5 in quarters to use for shower at the campground, was told I could only purchase a roll of quarters. Didnt think that was right. I understand you can only submit rolls of change but I should be able to request change. Thats what a bank is supposed to be for. What if I didnt have a full $10?
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August 2022 by Christina K.
absolutely the worst people representing this bank. all the way down to "community volunteers" who are rude, entitled, and ignorant of social etiquette. the way these individuals claim to be for the "community" but walk all over people with pompous self centered actions speaks volumes about the branch they represent. shameful people here.
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July 2022 by Bill Kempf
This place is so dreadful the line is always to the door with one cashier and managers walking fast around the bank trying to look busy but they are lazy and don’t help out the team to speed up the line.
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July 2022 by Torresu Noiprssyi
So handy to have a drive through atm that is open 24/7.
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June 2022 by Melissa D.
Just close your doors . Your service sucks. No one helps 3 of us walked out waiting so long. Just close. They all look at you like not my job to help you
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April 2022 by Robert Taylor
this company is exhibiting all the hallmarks of a failing business and potential bankruptcy. I sold all the shares I owned-over 10,000-and went to Wells fargo-a more solvent investment
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March 2022 by Vinyl Record Dude
I have been a business customer with BofA for 14 years. I have watched it progressively go completely downhill over the last 3 years. I am exhausted by them. It is beyond disappointing. This location is specifically the worst one within driving distance of my business. The employees are arrogant towards the customers. Lines to wait are typically out the door and generally there is a max of 2 tellers. Most of the time there is one teller. The last 6 times I have gone there with a problem related to my business account they have just given me a 1800 number to call. I have called these numbers and sit on hold forever. They basically don't want to work or help anyone at this specific location. If I were a manager at BofA I would fire every single person at this branch and start new.
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March 2022 by R.J. Guyer
Run away! I am in the process of changing banks both personal and business. Tried to used BOA for mortgages and they never followed up so after using another company for my first time I stopped trying with BOA. VERY understaffed location, especially after taking government bail out money. Can't get any answers for issues and incorrect charges on my business account. Stayed with BOA for about 15 years only because it is a pain to change banks for personal and business but the headaches and lack of customer care from BOa is too much anymore.
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February 2022 by Marjan
Does not even deserve one star!!! Very slow staff. Only one bank teller. Terrible customer service. Other employees walking around and not helping at all. Seems like none of them are trained for this occupation! I'll never be back to this branch. The worst experience I've ever had with a bank service!!
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January 2022 by Steve Mattfeldt
Don't waste your time here. 10 staff members and only 2 tellers. When I inquired why weren't these other people working in the two open positions, I was told me if I didn't shut up I was going to be removed!!! Fortunately there are MANY different banks in this Country!!
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January 2022 by Chris H.
If you are wanting to open a new account. I highly requesting an appointment with Lina Habbaba! She is absolutely amazing and goes above and beyond for her clients.
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November 2021 by Jim K.
This location is absolutely the worst. Employees are awful probably the influence of a terrible manager. I try to avoid this location but today it couldn't be helped. There were 3 people in the bank including myself and all of is were furious. They have the attitude that customers are the problem. Avoid this location
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November 2021 by Suo Kim
I deposited over a couple grand into the atm at this branch and it gave me a reciept for $300. Placed a claim and i was told it would take 2 business days to review. I recalled the support center and the recording states upto 45days. You would think they would have a Tech on call for these issues so these matters would be resolved quickly. 2 business days or 45 days both are much too long to wait for your CASH to be recovered. Amazing!
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October 2021 by Scott F.
Thank you bofa the worst bank ever for making the decision easy to leave you. The woman scrolling through her email watching the 22 of us in line was the last straw. F your bank!
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July 2021 by Barney Pappas
Unexplainably closed.....network down.....poorly staffed... ..you name it; they drop the ball 9 out of 10 visits.
