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January 2024 by Christina C
We used to shop at this store often, but we will never return, and we will make sure we tell everyone how they treat customers. After school today, I took my son in to grab items for dinner, and while we were at the self-checkout, the cashier at the register near us kept turning around and staring at us. I thought it was weird, but I let it go. He was checking out a customer, and out of nowhere he turned around and looked at my son, and he started berating him in front of all of the other customers. He accused my son of using the f-word, and then he proceeded to tell him, "That is not allowed in this store. Do you know what that means? It is an intercourse word, and you can't say that." Then, he turned around and talked to the customer he was helping about it to further humiliate my son. First of all, this man was looking to go after a teenager for any reason. I had just witnessed him yelling at other teens moments earlier, and secondly, how could you falsely accuse someone's child in front of them?? And to then tell my son that it is an intercourse word and to be talking at all about intercourse with a minor? How inappropriate in every single way!! And if my son were to use any language in any way, that is MY business, and MY business alone to correct it. He did not even say anything inappropriate at all, and the cashier's accusation and behavior was disgusting. I spoke to the manager on duty who was annoyed that he had to get up from his desk and he brushed us off like this isn't a big deal. I cannot believe it is okay to falsely accuse minors, explain to them what sex words are (obviously teens aren't stupid), and then act like it is no big deal. This place and their employees are trash.
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January 2024 by marty burtwell
Great staffVery versatile store
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October 2023 by Josh Juan Fifarek
All of the employees under 23 there are all staring at their cell phones hiding from customers like zombies. They disappear when customers are looking for them. The keeping items in stock are restocked maybe once every 3 weeks. They sell stale donut holes for 7 for $5. Equally to to 1.5 of a whole donut. I don't know how they stay in business. The younger employees are absolutely useless even as living human beings.You won't find any help at this location. And probably not find what you want in stock of any popular products. I am speaking only about this particular location. Your younger employees are out of a horror/zombie film that just milk the clock. Standing lifeless and Hiding from the customers and probably the managers
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October 2023 by Douglas Erickson
Very disappointing experience shopping here. It appears Bashas' has a number of employees who have been poorly trained or not trained at all. Today, the cashier seemed intent to make sure all the fruit I purchased were bruised and the potato chips were crushed. First, he bagged and threw the items to the end of the register counter and then proceeded to toss them into the shopping cart, throwing much heavier items on top of the fruit, chips, and bread oblivious to the level of care a grocery worker usually follows. I saw an actual bagger doing pretty much the same thing with another customer's items.
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September 2023 by Elissa P.
Who reviews grocery stores? I do. This store is my neighborhood store and a literal life line to the people living between 101 to Scottsdale Rd and Chaparral to Indian Bend. They also serve Saguaro High and Pueblo Elementary students and the rest. Now that we got that out there...I commend the staff for always being accommodating, serving great cuts of meat (for those that partake), the stellar deli department, booze department, and all the rest. Thank you, to our hometown grocer. I see you. Thanks for being in our neighborhood. Shout out to to management team! (Eh hem, not a paid advertiser) ha!
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August 2023 by Dovah Bro
It's awesome to still be able to go to one of the last Basha's stores but their ATM machine seems to be running off Windows XP or something! Wells Fargo needs to get with it
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August 2023 by Jack D.
Wake up Bashas. Since the stores were acquired from the Bashas family,we saw immediate cheap ingredients to the bakery department. Formerly the bakery turned out excellent rye bread, pastries and the best Italian bread. Not worth buying anymore. Rye bread full of holes,seldom available as well. Italian bread only so-so now. Their sirloin steaks were on sale. Not now. Produce department drowns all the greens. They don't survive at-home very long. Over all, the reason for the sale is apparent. You've taken a decent independent grocer downhill in the quest of profits. Consumers vote with their feet. Seldom shop there now.
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August 2023 by Rona Bryant
Bashas has never let me down when I go shopping there. Everything at the deli counter is fresh and the employees are always there with a smile. Being one of the smaller stores, the employees recognize those of us that shop there on a regular basis. If you're looking for a store where you don't want to spend a lot of time searching for what you need, this is the store you want. Being smaller makes it easier to find what you need and check out quickly.
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July 2023 by Alhareth Dhari
Worst customer service , 30 min at the customer service and they didn’t end up helping me with western Union transaction.
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June 2023 by Kyong Jovanovic
People work there were all polite and friendly stores are older and somewhat messy and fruit and vegetables weren't well managed out of or haven't chance to get there.
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May 2023 by Greg C.
I like Bashas except when they are selling last years Christmas cookies in APRIL at a mere dollar off. I have spoken to 5+ employees but no one cares. Don't cookies expire? Every month I see them there but none appear to be sold. Hello!!?!?!
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March 2023 by David M.
Nice market with lots of food options. Very friendly service at the deli. Well laid out store that's easy to navigate. Very nice produce selection. Exceptional selection of beer, wine and spirits. Can't beat the ambient music for fun times. :)
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February 2023 by Lucy K.
Roman in the deli is awesome. He is very knowledgeable about his meats and recommended low sodium options for my husband who needs to watch his sodium. He is very knowledgeable and was very helpful in guiding me to the correct types of meats to buy (he even printed out the complete nutrition labels for the two types of turkey. We were looking at for me, ) that are recommended by the heart Association. Thank you Roman great job.
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January 2023 by El J.
Will this store ever get back to what it once was? Every experience is more of a frustration now. Yesterday, went to the deli area for a piece of pizza. The pizza out was black from burn marks, and way over cooked. By the reaction of the deli employee whose personal phone call on his smart watch, I interrupted (btw, complaining about being the only one there and had been that way for an hour) wasn't interested to making a new one. It was busy with 1 cashier and unfortunately this cashier is one who is very loud, makes questionable coversation and is extremely slow. Every self service was busy and all with red light flashing and a line. Asked twice to have him call for help. The quantity of any product is limited. You can blame whomever but when your competitors are stocked, at a loss on why this can be true for Bashas.
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December 2022 by Joe Panicks
This is a review I am 100% willing to change. But please, someone at the bashas management look at this, I want to help here - the breakfast burritos in the hot n ready section are genuinely the most foul things I’ve ever consumed. It was so bad, that after eating only 50% of the thing out of desperation, I was nauseous for a full 24 hours. My partner threw hers out just upon seeing the moist tortilla, unable to be torn from folds of the “food”.I beg of thee to either change how the burritos are prepared or to stop selling them all together. This a fine grocery store with friendly staff and solid deals, but this egregious action against the culinary world can NOT be overlooked. It’s something that around here has been universally known as a joke item to get someone, a la white elephant.Hate a family member? Get them the bashas breakfast burrito. Wanna get a solid excuse to miss your meeting? Get the bashas breakfast burrito.This is locked to just the burrito too, the rest of the breakfast menu is solid and for a good price. I am simply desperate for this to change.
