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January 2023 by Cs A.
Horrible. Paid $450 for my daughter's 28th birthday party for a professional blow out and curl of my two daughter' hair. Was assured they had top professional hair dressers. They sent a nice woman who literally did not know how to hold or handle a blow out brush. It was so bad, she gave up and my daughters rewashed their hair and did it themselves. So upsetting. We contacted the owner, Ms Olivares immediately. She refused to respond or refund. Do NOT use! We will likely be filing both a Better Business Bureau complaint and a civil suit. Such a disappointing experience.
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November 2022 by Lisa L.
Can't seem to get a hold of them. Called and texted the number on their website and left an Instagram message but no one will respond to me. Seems like a pretty bad way to do business. At least if you can't help, send a quick message letting the prospective client know? I'm trying to give you my money. I see the other bad reviews on here and now I understand. Go elsewhere with your business :)
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April 2022 by Lauren B.
I tried to utilize this business to get a manicure and a perm for our grandmother as a Christmas gift. She was in the hospital and too weak to be able to go to the salon. The communication with this business was a nightmare. For a perm and a manicure we prepaid almost $300 (with tip). On the day of our grandmother's appointment the beautician was a no call and no show. My family waited AN HOUR past the appointment time to call the business to ask where the beautician was. At that point they told our family that she had called in sick. After more Communication issues and blunders my grandmother finally received services weeks later. I would NEVER recommend this business to anyone and if it weren't for the fact that my grandmother was really looking forward to having her hair and nails done I would have demanded a refund and NOT EVER given them our business or money.
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September 2020 by John K.
Ofelia did a great job with my haircut, mani, pedi. Very friendly, on time, great service - will use again - thank you
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August 2020 by Saira M.
A had a family friend with muscular dystrophy and we wanted to make sure she could be pampered her last few months with us. Carla and her team were super sweet and patient with her. They were at the house once a week for almost four hours making sure she was always comfortable. This company has the biggest heart and definitely left an impression on our family. We love calling them for services and always recommend them for spa parties! So appreciative for this company! Thank you for offering services to those who are unable to leave the house.
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August 2020 by Reba K.
Extremely disappointed with the professionalism of this company. We had to postpone my bachelorette party due to Covid-19, then completely cancel since Arizona's infection rates kept going up. When my best friend called to see if there was room for negotiation, they were dismissive, rude and completely unsympathetic to the fact that we're in the middle of a global pandemic. The worst part is they originally charged us for 100% of the spa party instead of just 50% like their website suggests; they weren't even willing to give back the 50% we were rightly owed. My friend has been trying to plan this trip from Europe and has had nothing but issues with this company. I would steer clear of them -- there are other companies in Scottsdale with better reviews and much better customer service. Don't waste your time or energy!
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August 2020 by Lauren D.
Refused to work with us on a refund due to covid-19 related cancellation. We would have rebooked with them once we could travel again but they've lost our business. Terrible customer service, look elsewhere
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July 2020 by Makenzie K.
We booked Beauticians on the Go for a bachelorette party at our Air BnB in Scottsdale and had a wonderful experience. The therapists were professional and did a wonderful job. We had such an amazing time and they made the day super relaxing.
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August 2019 by Alyssa O.
Horrible customer service. I would never recommend this company to anyone looking for a mobile spa. We had a group of girls coming in town for a bachelorette. I paid a deposit then about four hours later we had to cancel the trip (wedding was called off...talk about horrible timing). I called Carla to see if they would do a courtesy refund of the deposit and she was so rude, defensive, and completely unrealistic about the circumstances outside my control. They clearly don't know how to manager customer satisfaction. I feel like I was just robbed of hundreds of dollars because they decided to keep my money instead of pressing a button to issue a refund, like any GOOD company would and should do, regardless of policy, considering the circumstances. Congrats, now y'all have my money for free! Anyone reading this, stay away from this one. Find a company that does the right thing and manages properly.
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April 2019 by Rachel LK
I've used several times and love the variety of services offered and quality
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February 2019 by Debbie M.
Great group to work with! Very professional and accommodating! We had them do a corporate event for us. Offered a wide range of services.
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January 2019 by Bruce K.
After four months of neglect due surgical issues, I was desperate to get my toe nails back in shape. I called Beauticians on the Go and was thrilled with their service. Which, by the way, was completed in my hospital room. If you or a loved one are in need of come-to-you beauty care, please consider Beauticians on the Go. BTW I am a 70 something year old male who tries to look his best.
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December 2018 by Gillian H
Such a nice experience! We loved getting manicures and pedicures in the comfort of our home. The services were great and the technicians were nice and professional.
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November 2018 by Simi K.
These ladies are fantastic! I had a birthday party and requested massages for our group. Carla was easy to work with, communicated quickly, and very professional. They showed up on time and delivered exactly what we wanted -- a relaxing afternoon by the pool. Thanks for making our weekend perfect, Beauticians On The Go! If I'm ever in the Scottsdale area again, I will be keeping you in mind.
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November 2018 by Jamie Fall
Amazing experience !! Made our bachelorette weekend extra special - very nice ladies, extremely professional / accommodating - would highly recommend and book again!
