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November 2023 by Bradly Blan
I met with Cassandra Bix for an estimate. She was super professional and knowledgeable throughout the entire process. Her assistance made my experience easy and enjoyable. Highly recommended!
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November 2023 by Jes N.
I'm not usually one to leave reviews for a business, but just wanted to share as a caution for anyone that uses Caliber as my family has multiple times in the past. All other experiences have been great but this last one has been extremely disappointing. My car unfortunately was in an accident and it was taken to caliber for an estimate to get it fixed. The adjuster at caliber claimed "my car wouldn't turn on so they couldn't get a reading on my odometer" so the adjuster put a random number: 111,111 miles on my estimate and sent that off to my insurance. I knew that my true mileage was no where near that number, so I took it up with my insurance to correct the number. Spent hours on the phone between my mechanic shop, discount tire and insurance, trying to get the accurate mileage for my report. All this to find out when I did one last sweep of my car at Caliber before it was sent off, I opened the drivers side door and the milage was clearly displayed on the dash (which read 38,208.. nearly 73,000 miles over quoted!!) Turning the car on was not necessary in the first place. Not only did this negligence cost me hours of my time but if I had not paid attention to the report, would have cost me at least 5,000 dollars. I brought this to the managers attention, and obviously there is nothing further he could do but apologized for the whole situation. He was pleasant but the whole ordeal left a bad taste in my mouth. I hope they get it figured out internally so this happens to no one else.
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November 2023 by Susan Andrus
I have brought my car to Caliber twice, both times they do a great job, the associates kept me informed overall great experience.
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October 2023 by Franklin AZ
High quality work at a reasonable price. The job was completed before a competitor could even start. Friendly, polite staff. Excellent communication during project.
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September 2023 by Justin Johnson
Kevin did a great job taking care of our Toyota Avalon. He even came in on a Saturday morning on his own time so we could pick up the car and have it for the start of our week. Thanks!
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September 2023 by QCgirl77 Hoover
Highly recommend this shop! Great result & great staff. Car done ahead of schedule with status communicated throughout the process.Services: Painting
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August 2023 by Becca AZ
We unfortunately found ourselves in a position where we needed to make some repairs on another person’s vehicle but were debating going thru insurance or paying out of pocket. After a scheduling mix-up at the corporate office, I showed up at the office and Cassie juggled her schedule on the spot to get me in.The estimate came in very fair and they managed to work around a very specific timeline to avoid my having to purchase a rental car for a week! Super helpful!Communication was ongoing and I always knew the status of where the vehicle was and it was finished the day it was promised. I will definitely use them again if needed.Services: Painting
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August 2023 by Jane Estabrook
What a wonderful company! They got my car in early and the repairs done in record time. They did a truly beautiful job. I would highly recommend them!Services: Painting
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August 2023 by Jennifer McQuade
Cassandra is the best! She got me great prices and made sure the work done on my car was done top notch. Thanks again Cassandra!Services: Painting
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August 2023 by Justin E
Great service and very easy to work with! Would highly recommend. Cassandra was amazing and friendly the entire process!
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June 2023 by Gabriela Vizcaino
I’ve had to take my Mustang here twice but I’ll gladly take it again a third time because I know I’m going to be well taken care of by the Caliber team! They communicate every step of the way & my car always looks amazing! Thank you guys so much!
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June 2023 by Sid Starkman
Outstanding! They did a great job restoring collision body damage to our Cadillac Escalade. It is like new! Strongly recommend!Services: Painting
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May 2023 by Rose Esterly
Awesome service -- absolute 5 stars. Got the work done way early and was incredibly communicative. You can tell they have are a great team working for the customer!Service: Body & Trim
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April 2023 by Haven Lewis
Everyone at this location was great! Everything was super detailed and they were able to get my repairs done with ease! Definitely recommend and David was fantastic!Services: Painting
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April 2023 by Susan Klinefelter
Absolutely fantastic service, I highly recommend this Caliber location. I have a three month old Lexus 500LC that was rear ended while parked in a lot. Needless to say I was heartbroken but Caliber restored my vehicle to perfect condition.Service: Body & Trim
