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June 2023 by Efficiency Mechanical
Saria in the office is incredible! With the first call I can tell she is one of kind :)Service: Auto windshield replacement
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February 2023 by Robert DelBuono
I have had the pleasure of working with Camelback Auto Glass for over a year now and have nothing but great things to say about them! Customer services is excellent and Michael the Owner is a stand up guy who truly values and cares about his customers. I would strongly recommend working with them for all of your Auto Glass needs.
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December 2022 by Jamie Iacovelli
I had a amazing first experience with Camelback Auto Glass. The guys that came out worked fast and had outstanding customer service. I will definitely be using y'all in the future, and recommend them to anyone who needs a replacement or repair.The only question I have is about the rebate check. It's been 3 weeks since I had my windshield replaced and I was told 5 to 10 business days and I can't get ahold of anyone in the office. If possible please let me know what's going on I would highly appreciate it.Thank you for your time,Jamie iacovelliService: Auto windshield replacement
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July 2022 by Eric H.
Gal on the phone was great, service was late, was told I had the 1st appointment (finally showed up just before 12 in my 8-12 timeframe, when am I supposed to eat lunch??? 1:30 in the afternoon??? Thanks a lot) Even with that this would have been a 5 star BUT....... I got the old Bait and Switch, I was told I was receiving Pilkington Factory Glass and instead got "Auto-Lite" glass. I can't even find Auto-Lite Glass on line to see what they're about or any reviews on them. I also noticed a new rattle in the cab when hitting bumps. Trying to locate it, but is definitely new since the windshield install. Honesty and follow through are important to me, and so is retaining factory equipment on most items on the vehicle. This is one of those items. I now have some unknown between me and road debris, it does not inspire a feeling of safety. I will not repeat with Camelback Glass due to these reasons. They probably switched brands to save a few bucks but I'm not sure because I can't even find the windshield make on line. Next windshield replacement will get an email from the installer stating Pilkington Glass and it will be inspected PRIOR to installation. If it's not Pilkington it will not go on my vehicle. I really hate dishonesty.
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February 2022 by Nicole Moya
Technician’s did not speak English, which made it extremely difficult to provide directions. Once the technician finally arrived they were very unprofessional, eating a burrito while looking around my hood for scratches. No incentive offered as advertised. Windshield cracked 4 days after replacement, poor quality. Overall very sketchy.Service: Auto windshield replacement
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January 2022 by Doc Kovacs
Amy in office and IVIS, tech, got our windshield replaced within 8 hours of my call.Both were professional, friendly, and helpful.A+++Great value too.
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April 2021 by Marty G.
Never returned my phone calls. Had my claim number as well as my referral number would think it would be as simple as setting an appointment but never heard back from anyone. Left 4 messages over 3 days and to this day not 1 call back. Business must be great for them
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January 2021 by Daniela Navarro
This place was amazing & quick into getting me a quote. Melissa was very active through phone call & text messages and gave me all options needed. I had been searching for a few quotes for my vehicle, but my windshield includes the black dots around edges and that is extra cause it helps when hit with direct light. When I asked these other places to confirm for me it would come out higher than quoted. If I wouldn’t have clarified prices then it wouldn’t have created a pleasant service & Melissa was great in making sure I was getting the correct glass without having to ask myself. Richard was the tech that came down to replace my windshield and was extremely friendly. Immediately offered extra perks that were offered at no extra cost. He was quick and efficient and quality of work was outstanding ! Thank you to Richard for making it a priority to come ASAP.
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November 2020 by Darren Roberts
Great service and superior product! I was very impressed with their customer service; they explained the process to me, worked with my insurance company, and installed the glass the next day!.
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November 2020 by James Wexler
The best glass repair service in greater Phoenix. Period ! For my personal cars, they come out that day, you can’t beat the service, excellent workmanship. And the price. As a business owner who has employees with five different cars, they always make me feel like a VIP customer and get the job done, and quick. Which is critical so we can get the cars back on the road. Highly recommend
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September 2020 by Ashleigh Morton
Richard was on time and amazing. He even drove all the way back to my apartment at 7pm on a Saturday because I left my parking pass on my old windshield.Thank you, Richard!!!!
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September 2020 by Andres R.
Good service and prices, from Pasadena TX my family will be happy and safe. Thanks for your service.
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August 2020 by Heather Handley
I highly recommend them. Great service and great price!
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July 2020 by Heather H.
This is my second time using Camelback auto glass, and I couldn't be happier. Their prices couldn't be beat and their customer service is amazing. Not to mention they came to me within days. Exceptional business, I highly recommend them to anyone needing glass work.
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May 2020 by Nicholas Ferraco
Everything about the process was great, except getting the rebate check. No one in the office verified where I wanted the check to be sent. They simply sent the check to the address where they came for service. Well they came to a business park, and when providing directions for someone who is driving to an office building it seems unnecessary to provide a Suite # since it's irrelevant for driving directions. I called their office today to find out the status of my check, not only did it mail 15 days ago and hasn't shown up to my office, but they cannot issue a new one until 1. It is returned to them by the post office, or 2. 90 days have past. So I'm now stuck waiting around for another 75 days most likely for a check I should have a week ago. Fantastic!
