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December 2022 by George Blackwell
Product seems to be fine. Customer service, not so good at this point. Just got two of them only need one. No one wants to talk about returning anything, phone calls as well. Let me update that, I received a call after my original post from what sounded like a very polite and helpful young lady. I'm grateful, that's is all wanted. Thank You.
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December 2022 by Google user
Product seems to be fine. Customer service, not so good at this point. Just got two of them only need one. No one wants to talk about returning anything, phone calls as well. Let me update that, I received a call after my original post from what sounded like a very polite and helpful young lady. I'm grateful, that's is all wanted. Thank You.
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August 2021 by Linda Bunnell
I ordered a carbon fiber Civic license plate frame. In checking out the frame in better lighting it is exactly what I ordered and I am extremely pleased!! Note to self- get better lighting ?
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August 2020 by Bobby Parks
DON’T BUY! To anyone looking to buy a Ram 3D logo on Black Bilet trailer hitch cover, I'd recommend not buying this product ..SEE PHOTO...I ordered the item which is a Ram hitch cover from carbeyondstore..Within a three weeks the screws were rusting and bleeding on the cover. I was told that the vendor claimed that they had accidentally used the wrong screws and after some time received a replacement after shipping the defective one back. Within two weeks it did the same thing. I've sent in a request for a refund and have not received a response from Car Beyond as of today . At this point I'm expecting to just absorb the loss. Not sure how they're able to keep selling this item.Bobby P
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August 2020 by Alexis Kilgore
If I could give zero stars I would I payed 45 dollars for a front display plate and I did not like the way it was made so I sent it back they charge me for the shipping back ok I get the shipping but then added another charge a restock fee I will never buy anything every again from this company not ever beware
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July 2020 by Bobby Parks
NO RESPONSE To anyone looking to buy a Ram 3D logo on Black Bilet trailer hitch cover from Car Beyond Store... Don’t buy this product ..SEE PHOTO...I ordered the item which is a Ram hitch cover from carbeyondstore..Within a three weeks the screws were rusting and bleeding on the cover. I was told that the vendor claimed that they had accidentally used the wrong screws and after some time received a replacement after shipping the defective one back. Within two weeks it did the same thing. I've sent in an email request for a refund and have not received a response from Car Beyond as of today . At this point I'm expecting to just absorb the loss. Not sure how they're able to keep selling this item.
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July 2020 by Bobby P.
To anyone looking to buy a Ram 3D logo on Black Bilet trailer hitch cover, I'd recommend not buying this product ...I ordered the item which Ram hitch cover from ....Within a few weeks the screws were rusting and bleeding on the cover. I was told that the vendor claimed that they had accidentally used the wrong screws and after quite some time I received a replacement after shipping the defective one back. Within two weeks it did the same thing. I've sent in a request for a refund and have not received a response from Carbeyondstore. At this point I'm expecting to just absorb the loss. Not sure how they're able to keep selling this item. Bobby P
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August 2019 by james sirmans
bad business to deal with take your money and send wrong item and blames you for the mistake very bad business buyer beware
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August 2019 by James James
They steal your money very bad business practices buyer beware
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September 2018 by Danny McMahon
I am not really a big person on reviews, but here it goes! I have two experiences with car beyond store and both have been great! First experience I had was purchasing a black plate for my Buick. The plate was a little expensive, so I bought one to start to see the quality. I called in a dealt with Colin, he set me right up and had a plate to my house in two days. The plate came and it was nicer than expected. So I ordered my second plate, this time I called in and dealt with an employee named Trenton. Same experience, it was great, quick, and easy. I will be returning very soon. Keep up the great work guys.
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April 2018 by Ryan Dungs
I never post reviews, but I am so dissatisfied with my product and the customer service, that I felt I should share my experience. The license plate frame I received is nothing like what I ordered. In addition to it being visually different, it's so much longer from top to bottom, that the bottom of it rattles against my Grand Cherokee's hatch. It's larger than a standard sized frame and doesn't fit in the recessed area on my hatch like it's supposed to. For that reason I cannot use it. Car Beyond asked me to email them pictures for the manufacturer to review. Why is the manufacturer involved? I didn't buy it directly from the manufacturer, otherwise I'd be contacting them. I bought it from Car Beyond. It is the responsibility of Car Beyond to stand behind their products. They admitted the manufacturer is different but they will not admit to it being different than what's on their website. Take a look at the pics, it's impossible to say the frame I received is the same as what's on their website. Car Beyond will respond to this review and say that I should have inspected the item prior to putting it on my car. They will be unable to resell the item which is why they don't want to take it back. If they sent me the wrong item, it should not be the customer who ends up losing. It's the seller's fault for not updating their product on their website if the manufacturer and product changes. It should not be my fault, regardless of if I "used" for two days. They shouldn't try to resell the product anyways. Would they try and "trick" the next poor customer who buys this item? It's terrible customer service to not stand behind their products. It's too bad too because they have some great items on their website.
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February 2018 by Vu Truong
Was able to turn a bad experience into good. Very understanding.
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December 2017 by Sunny Vlogs
Very Bad experience. Purchased a frame off of Amazon with "Lifetime Warranty" and didn't even replace or refund for the license plate that faded away over time. Don't know how they're still in business?
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December 2017 by Mark
Placed an order on amazon for a obx shift knob. Package got lost from carrier. I email car beyond and they responded very quickly and offered to send a replacement. I finally got my shift knob that was delivered to the wrong house.
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September 2017 by Ken Pimento
I purchased a sunshade from this Company and they sent a completely different unit. Before I purchased from Car Beyond I sent this Company asking if the merchandise pictured was what I would receive and thier response " is just as pictured". The item sent was completely different and the solution was to spend more money as they had the wrong one pictured
