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November 2023 by Harry S
I’ve been bringing my cars here for service for 8 years. They are honest, open and always do a good job. Never had a problem.
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October 2023 by Trina B.
You can feel good about going here, they're fair on the price and service 100%!! I've been going here since 2018 when I moved here from New Jersey so happy I found them because I had a great mechanic back in New Jersey a good mechanic is so hard to come by
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August 2023 by Brent Privett
Completed the work I asked them to do on my 2010 Ford F150 and gave me a run down of the various fluids that need replacement as well as parts that may need to be replaced soon. They were not pushy when I declined to move forward with some of the items they were recommending for repair or further diagnosis.
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August 2023 by Kiersten Massie
I came here for a second opinion when I felt that my actual dealership was trying to con me. Jim & Brian were amazing. Very honest and very helpful which is rare to come by. Would definitely recommend to others.
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August 2023 by charlie goff
Don’t use for pre purchase car inspection!!! Horrible experience. Bought a car over the internet, hired this company to do a pre purchase inspection. Here’s the problems I discovered within five minutes of driving the car:Squeaky front suspensionInterior dome lights do not come onPower antenna bent does not fully retract (anyone with eyeballs can walk by the car and see this ?♂️)Vibration at highway speedsVibration/pulsating when braking (enough to shake my watch band loose )anytime, likely due to warped rotorsPassenger side door speaker in operable130 for the inspection isn’t the problem. The problem is they didn’t give me an opportunity to address these problems with the dealer and either get them repaired or negotiate the price so I can have it repaired myself. This resulted in a loss for me of several thousand dollars.Reached out to them to ask for just a refund due to services not performed and their response…. “It’s just a safety inspection “If you look at their list, it’s exhaustive and it is not a safety inspection. Even if it was, is it safe to have brakes that vibrate so bad when you try to use them that it unbuckles your watch!?. Company owner, when you are ready to respond to my review, please tell me how you inspected my timing belt. It’s on your list.I’ll have a video coming soon.
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August 2023 by Ana Avila
I recommend this auto repair shop because they were honest and quick! Ask for Jim and Brian, they were super helpful, fast, & great customer service. I will be coming here again! Thank you!!!Services: Electrical repair
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July 2023 by Zack B.
Friendly service, fairly priced, great location, and fixed my solenoid issue within less than a day. Very pleased with the experience
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May 2023 by J James
Can never go wrong with this crew. Honest, integrity and know everything. Will never go elsewhere
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April 2023 by alyssa benzine
I came in for a minor repair and Jim and his team took great care of me. Turned out to be no big deal, but they still lifted the car up and took a look under it to make sure there was no damage. And they didn’t even charge me! Great service!Service: General repairs & maintenance
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April 2023 by John Blair
Simply put, a world-class auto repair company that has been a longstanding group here in Old Town Scottsdale. From Kathy to Jim- and the entire team at Car Repair Company-- they operate in an old-school honest fashion with massive integrity. I feel very fortunate to have been forwarded to them for some extensive work regarding my 2015 Acura RDX. The extent to which they extended customer service, know-how, acumen, timeliness and value is above and beyond. Unfortunately, in a world today that has been compromised with mediocrity in a subpar fashion, the entire team at Car Repair Company radiates integrity, know how, and efficiency. Thank you very much for giving me peace of mind with regards to my vehicle.Best regards,John BlairServices: Brakes
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April 2023 by David C
This was my first visit to this company. My car was due for a regular maintenance check (oil change. ******* systems check, etc) for which the manufacturers dealerships price was $440. Car Repair Company did it all plus some extras for $190. Truly professional customer service from the moment you walk in their door. Owner managed and in business for 32 years is the true indicator of a great business. They work on all makes and models of vehicles. This is the place Ill be taking my Jaguar for all its future maintenance needs!
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March 2023 by Randall Leese
Kathy and Shane were professional, friendly, and helpful. They were able to fit me on short notice and do the diagnosis in a very reasonable amount of time. The whole experience was positive -- I would recommend them -- and definitely go to them again for my repair needs!Service: Auto engine diagnostic
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January 2023 by Veronica Hermann
I trust Jim and his crew with my car and it's needs. The shop never tries to up sell repairs to make an extra buck. But I am made aware of condition that might need repair in the future
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January 2023 by David Janca
Nice guys here. They seem honest, and actually care about making your experience as painless as possible.
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December 2022 by Dre Day
Best auto shop in AZ..Great customer service, and the mechanics are very knowledgeable!Services: Vehicle Inspection
