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November 2023 by Austin Lamphier
Best experience I’ve ever had at a dealership hands down! The staff was very personal with me and I honestly felt like I was part of the family. I highly recommend this place if you’re looking for something amazing
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November 2023 by Tanya Jackson
Was pleasantly surprised by my experience at Certified Luxury Auto. I hate going to car dealerships because of pushy salesman, but I was treated like family here. Chris, the new manager was super helpful and never once made me feel like I needed to make a decision right away. I left informed, relaxed and very happy with the whole purchasing process.
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November 2023 by Ryan Kiser
I found a Acura MDX here and was very pleased with how simple the process was. I was able to trade in my older vehicle and finance the new one. It’s a one stop shop and the staff is very friendly. Thank you guys!
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November 2023 by Jasper F.
Great selection of vehicles, and the salesman are very easy to work with and are more then accommodating
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November 2023 by Jodi Ankeny
I never went out and bought a car on my own, but I did not too long ago, and I was treated with utmost respect. They were able to find me a car. I wanted with the payment I needed. Thank you very much Chris.
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November 2023 by DYP Novelties
We have been in the market for a company car that would allow us to make a mobile brand. When we picked out a few cars as possible options the staff here helped us figure out the best type of warranty plan to provide us both great protection and great value. They even went into great detail about the benefits of GAP insurance.
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October 2023 by Suzi M.
I hope I can keep others from trusting this dealer. I had a horrible experience. The first thing is that as I drove it the 5 hours home the brakes were squealing. I was told it was brake dust because of the new quality brake pads that had been installed and that it would stop by the time I got home. That was 3 months ago and they are still squealing. I was told to take it in and use the extended warranty I purchased for $2,500. I took it to a repair shop today to find out that they put new brake pads over bad rotors. Also to find out that brakes aren't covered under the extended warranty. I'm certain they ware aware that brakes are not covered. It is a convertible. The top looked great and worked fine. What I wasn't aware of and couldn't have known is that the seal was rotten so within 2 weeks it was lifting away and I was told by a convertible repair shop It needs a new top for $3,500-$5,000. This makes the car worth half of what i paid for it. I recommend that if you are considering buying from this dealer that you bring a mechanic with you and do a lot of homework and due diligence. Do not assume that you can trust them to sell you a decent car like I did.In response to Mo's comment...you did not offer to pay the possible fix for $500. You told me you would pay $500 toward a new top. ONLY if I put on a new top. I can not afford to purchase a new top so I paid for a temporary fix. The repair shop said they didn't guarantee it would work and it did not. It has to have a new top. If the brakes were fixed by you when I purchased the car why have they been squealing for this entire time?
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September 2023 by Jennifer Fecteau
I was nervous going to a used car lot by myself as a single mom. But the moment I walked through the door I felt welcomed and comfortable by Chris and Mo. They heard my concerns, got me in the best car for my budget and even handled my warranty and gap insurance! (Which I thought would push my budget over the edge but was only a couple dollars more a month).Mo is a funny guy and had me cracking up while I was there. Thanks guys!
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September 2023 by Zach Pacacha
What a great experience! Such a professional company -- Chris made the process of purchasing and shipping a car to Connecticut so easy! Highly recommend!
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August 2023 by Jennifer Hedgepeth
I was nervous going to a used car lot by myself as a single mom. But the moment I walked through the door I felt welcomed and comfortable by Chris and Mo. They heard my concerns, got me in the best car for my budget and even handled my warranty and gap insurance! (Which I thought would push my budget over the edge but was only a couple dollars more a month).Mo is a funny guy and had me cracking up while I was there. Thanks guys!
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August 2023 by Tim Swanson
I bought a 2010 Dodge Challenger from Mo. He was great. Some of the reviews say he’s a j**** but I found him to be courteous and kind… until I tried to haggle with price on him. Then he became a bold salesman. That was probably my favorite thing about him.I even had my mechanic come down to check the vehicle out. He told my to buy it (he’s never said that before). Mo has some great vehicles and I have no doubt I’ll be back.Mo’s motto - be honest, because a lie requires 100 more lies to keep the first lie. And no lie is worth closing one deal.
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August 2023 by Gavin Goodman
Mo did an absolutely phenomenal job selling me my first car. He really made my first experience one to remember. I would come back to him if I ever am in need of another car. Super friendly and explained everything.
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June 2023 by Mwuese Weeng
The sales guys where courteous but they sold me a Lemon Audi Q5 2013., I loved the engine sound but they knew all along that the brakes were ceramic (not original) but did not disclose, the handles of the passenger interior were broken it took them 2 weeks to fix even after that the first time someone got into the passenger side the handle broke… (deceptive)… The boss is even worse- I will never recommend them to anyone, I did not enjoy my purchase experience at allI still will not recommend your dealership you sold me a Lemon vehicle. I have a right to share my experience with your dealership and that is all am doing here. I will not be paid to give misguided review to people - I have to share my experience and this is it
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May 2023 by Bronson Lugo
After weeks of going to countless dealerships and leaving empty-handed, I decided to give Certified Luxury Auto a chance. Most of the reviews were promising and even with the few negative reviews Mr. Mo put any apprehensiveness to rest. Mr. Mo was kind, professional, transparent and flexible. The whole team from Mr. Mo, sales, mechanics and detailing, were all great. There were no pushy stereotypical car salesman vibes and the paperwork was super quick. If your looking for a dealership that is nonsense, with premium vehicles with great prices then Certified Luxury Auto is the place for you!
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April 2023 by Vivian L.
This was my first time buying a car from a dealership and I'm glad it was with Mr. Mo at Certified Luxury Auto! Not only did my husband and I get our family dream car but we got it at a great price. The atmosphere was relaxed and Mr. Mo was willing to work with us unlike many other dealerships we had delt with previously. The car buying experience was great and quick. Everyone was very knowledgeable and professional and I would definitely recommend Certified Luxury Auto to anyone who is in the market for a new vehicle!