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March 2024 by Greg B.
I have purchased a number of new vehicles during my lifetime. I have never had a more pleasant experience in buying a car. Jim Trafficanta was great to work with, and probably the primary reason I decided to buy a Hyundai vs the many other competing brands on the market. Jim immediately established a rapport with my wife and I. He was very knowledgeable, trustworthy, a fair negotiator, and I never felt pressured during the process. I can't rate my experience with Jim and Chapman Hyundai any higher.
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March 2024 by Nichole B.
Thank you to sales manager Jim Trafficanta for making my car buying experience so positive. You took the stress out of car buying process. You were forthright, no pressure, very knowledgeable, and caring. It's been 15 years since I've been car shopping and honestly, I was dreading it. I'm recommending Jim to anyone I know who is looking to buy a car. I really appreciated the follow-up too to make sure I was completely satisfied - which I was. If you are looking for a genuine, caring sales person - see Jim.
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March 2024 by Megan C.
Nicholas is the man! He recently helped me to get my car fixed. I had to make a last minute appointment because my car broke down. He was able to squeeze me in early in the morning and answered all my hundreds of questions. Luckily, I was able to get my car back that evening!
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March 2024 by Bryson Thorpe
Nicholas K. and The service team at Chapman Hyundai are car for some of the best service I’ve ever had. I went in my vehicle had a blown engine. They repaired it a little out of pocket cost for me. I really felt like they were in my corner. I’d give them 10 out of five stars if I could.
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March 2024 by D Delisle
Had slow leak in a tire.Showed up and was helped immediately.Within an hour back on the road with a new tire.Impressed with the professionalism and good customer service.Thank you Amanda and Chapman!
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March 2024 by Benjamin Hill
What a great experience! No haggling on the price. Very patient and friendly sales and finance guys. Our sales guy, Eric, took a good amount of time to help us understand all the great features of our new car—which we love! The staff seemed to like working there, too.
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March 2024 by William Dentinger
Excellent job to fix my car...something to do with the turbo not working and no power. Especially the help and advice and assistance from Clint Thompson. He kept us informed and update!! He is a very valuable employee for you. We will buy another Hyundai because of Clint and his expertise.
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March 2024 by Coco Kennedy
Kris (Kit) Batts was very professional and so helpful. He did everything to make sure I got everything I wanted when buying my car. he went above and beyond. Great team at Chapman Hyundai Scottsdale. I will be back and tell everyone of my wonderful experience. Thank you!
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March 2024 by L
roller coaster of customer service. They'll do the wrong thing first then make it right later.
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March 2024 by Cindy Sadler
Super nice waiting area.Service associate was excellent and very helpful call on Amanda Dell for any help you need.
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March 2024 by Bianca Boehm
Francisco has been the agent to help me the last two times and each time he’s been very kind and quick to get my car in and out since I wait. There was an issue with the system and he was able to accommodate me. He did a great job communicating and keeping me updated on the status of the car and helping me plan next steps for my next appointment.
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March 2024 by Ruth Anne Lefkowitz
Jim Trafficanta was excellent! We visited the dealership this past weekend and he helped us find my 2024 Tucson.l He made the process as easy as possible!
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March 2024 by Lois Fiske
This is the best Hyundai Dealer in Arizona!
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March 2024 by Aimee Lefkowitz
Jim Trafficanta was a joy to work with and made our car buying/leasing experience easy and fun. Love my new car!
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February 2024 by Melissa Garza
I haven’t bought a car in over 10years and Yannick made purchasing my brand new car so fun and easy! I was very indecisive on what car I wanted but he is beyond knowledgeable and personable and it helped ensure I picked the best car for myself - thank you so much! I love my new Kona and all the fancy bells and whistles I have been missing out on!
