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January 2024 by yvonne dauphin
Can't make an appt.without appearing on person, as phone or internet dead end efforts. On top of frustrating lack of access to consult, I've been robbed monthly via a fee for my checking acct.without notice of changed status. No way to recover $300 they've taken from me, a low income, disabled senior. I guess that $300 went to pay for the installation of that effective client avoidance answering system.
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December 2023 by Alex R.
Talk about shitty service, questions un answered, and their solution is: call the 1-800 number to see if they can help you. What a waste of one's time and energy. Thai is exactly why I didn't want to open an account at chase. Thanks for nothing
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November 2023 by Shannon Mahoney
The drive up ATM is literally always out of service and based on the other reviews this place IS very sketch
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October 2023 by Jeremy B.
Absolutely the worst bank ive ever been in. There is literally 1 person working the entire bank and the customer service is awful. When you drive up to the atm its tucked back so far in the wall that you have to get out of your vehicle to use it if its actually working. I could see this bank closing and becoming a Starbucks or something that hires friendly knowledgeable people.
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September 2023 by Ghost Mode
Was told they Could not accept my checks because some vape juice was on them and it would rip the check. I asked if she could just manually input them and she declined staying she couldn't knowing they can
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June 2023 by Victoria T.
people at the windows have so much attitude and act like they're better than you just because they work at a bank lmao
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May 2023 by John A.
Useless branch. No lobby person to direct customers so you have to wait in the teller line for them to tell you to sit in the lobby. Then wait more for them to tell you they don't have personal bankers to help. What
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April 2023 by Brandon Lane
David Jara is the best business banker out there in Scottsdale. He knows his stuff and is always in the best interest for myself and my business more importantly. Thank you David all your efforts! I am truly excited to watch my business grow exponentially with your banking expertise.
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April 2023 by Brandon L.
David Jara is the best business banker out there in Scottsdale. He knows his stuff and is always in the best interest for myself and my business more importantly. Thank you David all your efforts! I am truly excited to watch my business grow exponentially with your banking expertise.
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December 2022 by Cole Hutchens
This is the only Chase bank in Scottsdale that actually answered my phone call when I had a question. Also, this Chase has really cool architecture.
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December 2022 by Karley L.
Staff weren't friendly and whispering to each other about whatever . Couldn't get cash back off a credit card?? Since when ??
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November 2022 by Angelica Flores
This place is not what I thought it is, so I am gonna find out what kinda business goes on here and I'm making this known. I have a feeling that it is connected to the jails and prisons and so the place here is where people would go to sign up for an institution. I know that I am right and also it's insane that everyone is just waiting for a person so that they can call the police
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July 2022 by JAINISH PATEL
Pathetic, stubborn, useless employees at this branch. The bankers are always in an appointment. When you call them to book an appointment, they don't pick up because they are in an appointment. If you ask for branch manager, he/she would be out for lunch, always.
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May 2022 by Austin Williams
Terrible customer service. Lost my check for 18k and can’t have a branch manager call me. No one will call me back or give me the regional managers information.
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March 2022 by Mark Turk
3 women working there so slow, one is called Jessica, I’m the only person in the drive dru, today is 3.14 at 1030am, I only need to withdraw cash from account, it’s really simple, they’re not qualified for the job, please complete your required training to further improve your skill sets to serve customers.