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January 2024 by Megan Spanier
The atm here stole $1000 out of $1800 I was depositing. I didn’t think it would be an issue but this happened in May 2023 and after several very long conversations, chase has only given me back $200 of the $1000 it stole from me. Chase bank is now a thief in my mind and stole $800 from me. This shows what is happening to this bank and what we can expect in the near future. Protect your money and never trust the atm here and the people of Chase bank. Thieves!
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September 2023 by scarred metal
Tanner was able to help me receive more cash from my paycheck i was trying to cash out when my funding was to low on my account to receive the amount I needed, he was able to give me enough cash back so I could pay my aps bill. I appreciate that he went up and over to accommodate my need.
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March 2023 by Taylor Clouse
SCAM ALERT!!!They tried to get my password reset code!Diane Pollard is Branch manager an employs and absolute joke of a crew. Can’t handle most basic withdrawals or standards of ethical leadership.
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February 2023 by Jodie D.
I had bank fraud and they were very courteous and helpful! I'm very dedicated to this bank and won't change anytime soon!
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January 2023 by Jo Ann W.
Tanner is so great I hope he's there forever. Service is so great. I drive past other branches to get to this one even for the ATM but especially for Tanner who is so nice to old people like me
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January 2023 by Dana Rae
Great bank worth the chase
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January 2023 by Kevin Forey
Unable to offer notary services.
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December 2022 by Kevin
Unable to offer notary services.
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October 2022 by Quynh N.
Can't get a hold of anyone by calling. Stupid automated system keeps telling you that no one is available and to call back. So you have to go through the automated system each time and get the same result. Annoying.
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September 2022 by Susan S.
We needed some papers notarized this week, and used the Chase branch in Gold Canyon. Jordan was our guy, and he was friendly, knowledgeable, and he hope to see him again! Thank you Jordan!
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July 2022 by Julie Morris
Conveniently located in McCormick Ranch in the Paseo Village Shopping center area, this Chase Bank has two drive through windows and two outdoor ATMs, one near the entrance and one in the drive through. You will need an appointment booked in advance to open a checking or savings account. They are under staffed, so there is always a wait. Please click ? if this was helpful.
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January 2022 by M S
Ed is the best! Great bobble head collection.
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January 2022 by Teresa Drilling
I like them.
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April 2021 by Veronica H.
I am not sure why my friend comes to this location. She is a regular and does not get treated very well. We go through the exact same hassle every time she comes here to do the same transaction each time she comes. She gets passed around as if no one wants to bother helping her. I would never continue using this bank if I were in her shoes. You would think that this location would understand customer service better than they do. This is the McCormick ranch location, customers with huge accounts. It's so sad how angry she gets every time she comes here.
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January 2021 by Tony G.
This is absolutely the worst branch I have dealt with in my 25 plus years banking with Chase. As a Chase Private Client member for many years I have been accustomed to great service at other branches in Sun Lakes and Chandler but this one is close to my office. I went in on a Monday to see about opening a business checking account and met with the Private Client banker who said I needed to work with the Business Banker that she was out today but he had me write out my name and phone number and said she would call. I waited until Thursday and still no call. When I called they said she had come in Tues and Wed but was not there again. They should just close this branch down, they rarely answer the phone and when they do they're clueless. I will go elsewhere from now on.
