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March 2024 by Guadalupe Pulido
one of the slowest chase banks I have been to. I was the only person in line and it took over 15 minutes just to do a cash deposit. Had to press the call button 3 times
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November 2023 by Elon M
Today I went into Chase and needed to deposit part of my check and pull the rest out in cash. Chase informed me that they no longer do this because of scammers. Here's what I heard. We don't trust you anymore even though you've been doing business with us for over 20 years. I called around and other Banks DON'T do this. I guess my flawless 20+ years history with Chase banking makes no difference. Sadly I'll be closing my account.
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September 2023 by James H.
I've been using this Chase Bank for 4 years. Johana Bettencourt has always been very helpful. The tellers are always friendly and professional. I don't use the outside machine very much and when I have it has worked. I usually go into the bank during business hours for deposits.
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December 2022 by Rinkesh Jindal
Short of Staff, supportive teller.Go only when you have appointments… I have a practice to walk-in Chase for a great service. 1st time a branch said “no service if appointment”…. May be it’s due to Holidays impact this location ?
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September 2022 by beaue perez
Ruben is such a sweetheart. I would say I’m rather difficult but everytime i go to this chase bank he’s always available to help me and does it with such an amazing attitude. He makes sure im taken care of and doesn’t make me feel like it’s a hassle for him to get specific bills!! To whoever hired him, I hope you have no regrets hiring him!!
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August 2022 by Derrick T.
The only reliable think about this location is that one of the ATM's will always not be working. Staff comes up with the most wild excuses when you complain about the ATM's NEVER WORKING. Guaranteed there's a branch group chat where they joke about the ATM's never working.
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June 2022 by Betty Perez
Ruben is such a sweetheart. I would say I’m rather difficult but everytime i go to this chase bank he’s always available to help me and does it with such an amazing attitude. He makes sure im taken care of and doesn’t make me feel like it’s a hassle for him to get specific bills!! To whoever hired him, I hope you have no regrets hiring him!!
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May 2022 by Ilana B.
Dumbest most incompetent staff I have ever seen. Do not go to this branch. Better yet, do not use chase at all
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November 2021 by Chris Chavez
I knew I should’ve listened to friends and family when they said not to bank with Chase. I get paid every other Friday with a check and BBVA (now PNC) bank will cash it that same day. I go to Chase and I wait close to THIRTEEN days for funds to be released. By that time it’s already time for another paycheck! I have bills to pay and waiting 13 days for a check to clear is ludicrous. The worst part is that no one at this branch or any other branch is willing to help me, they just transfer me around until someone says no, it can’t be released. Not one branch manager called me back after I requested it multiple times. After this check FINALLY clears I’m closing out my Chase account. This has been a nightmare trying to survive on $100 from my savings for the week all because they have “a policy” that requires a two week waiting period. They don’t care about you, they’re crooks. Go to a credit union, buy crypto, or liquidate your cash, I’m sick of dealing with the banks.
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November 2021 by Chris C.
I knew I should've listened to friends and family when they said not to bank with Chase. I get paid every other Friday with a check and BBVA (now PNC) bank will cash it that same day. I go to Chase and I wait close to THIRTEEN days for funds to be released. By that time it's already time for another paycheck! I have bills to pay and waiting 13 days for a check to clear is ludicrous. The worst part is that no one at this branch or any other branch is willing to help me, they just transfer me around until someone says no, it can't be released. Not one branch manager called me back after I requested it multiple times. After this check FINALLY clears I'm closing out my Chase account. This has been a nightmare trying to survive on $100 from my savings for the week all because they have "a policy" that requires a two week waiting period. They don't care about you, they're crooks. Go to a credit union, buy crypto, or liquidate your cash, I'm sick of dealing with the banks.
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July 2021 by Chris Laney Photography
Great staff and convenient location
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May 2021 by Michael James
Go Melanie !
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May 2021 by Province XVIIG
Johanna is amazing to work with and will above and beyond to help her clients. Thanks!
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January 2021 by Ashwyn Sangha
I wish I could give them 0 stars, Wells Fargo stole money from me and may have sent me a check. I do not want to deal with Wells Fargo and the teller is unwilling to help me identify if these checks are real.Thanks for sending me to Wells Fargo.
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August 2020 by Frank Beck
This review is for Ryan Naylor; a kindred spirit. I also believe banking should be personal. Chase gets a big fat zero stars.Would love if Ryan did our social media work. 5 stars for Ryan!
