June 2023 by Alexis Pina
My mother, husband and I stopped at this store for chips and beer, Michelle the night cashier was extremely rude and violent towards them, she kicked them out literally only because my husband had a US work permit as an ID, which we would understand if she wasnt allowed to accept it but she refused to sell my mother chips, and yelled at them to get out. I go in the store (I am 8 months pregnant) and she refused to sell me chips and kicked me out as well, throwing papers at me and acting violently causing unecessary stress for no reason. She was racist as soon as she noticed they didnt speak english fully and that is unacceptable. Videos will be posted if this is not addressed correctly.
June 2023 by Kyle Powers
This particular gas station is filthy with overflowing trash cans, employees that are too busy to work as they are holding the door open so they can smoke their vapes while watching the store.
April 2023 by Shawn Thomas
Bathrooms now closed overnight. Guess QT will get my business from now on.
March 2023 by Paul D.
I play the win.circlek.com web based game regularly for several years. It's one of the few good things about Circle K. A company who's local monopoly of Phoenix area gas stations allows them to set an elevated gas price point as the standard in the Valley. (I miss independent gas stations that set a price based on location and actual varying market rate fuel prices. But, back to my story.) I stopped in today to claim my latest two free prizes. The free energy drink code came off as it should. However, for some reason the free soda bar code was not recognized. This has happened before with the prizes and the employees have always been kind and friendly. The employee verified the prize on my phone and rang up the prize. Unfortunately tonight man named George was working. He instead implied I should throw out the large fountain soda, because the prize code wasn't working. I left frustrated because the prize codes have a time limit once redeemed. Therefore, this free soda prize was gone once I left the store. The most irritating part was that on many occasions in the past the generally friendly Circle K employees are able to give an occasional free fountain soda to customers. Yet George preferred me to throw out the sofa. This store recently added a self checkout kiosk. If George is an example of the quality of the newly hired employees, I understand why. The self checkout kiosk is more friendly.
August 2022 by Sammie G.
Now I understand why their employee suck... I called cooperate to tell them what happened and the "area manager" was suppose to get back to me and i never got a call. What a surprise
April 2022 by Sean Brisley
Never left a review on anything before but Michelle, the late night cashier is the nicest kindest I have ever had the pleasure of dealing with late night at any location. Upbeat, and a pleasure.
October 2021 by Jacob Allen
Horrible service let's call it ST or Slow Trip as after 10 min and just 3 people in from of me I left and dropped my items. I get it they can only afford 1 worker but the system in place sucks. I'll drive to QT next time as they know how to ring you up and get you out.
August 2021 by PERSOP
This has always been one of the cleanest, inside store, as well as outside. Never had a problem with staff or anything purchased.
July 2021 by Mike W.
A tremendous amount of people pulling up, turning off their cars and walking up to locked doors, including my son and I. You'd think they would have some common sense and extend enough courtesy to put a sign out. Especially when it's 110 degrees. People were ticked. Great job.
November 2020 by Rodney Harrell
Great customer service and well organized
August 2020 by cherie Street
This is one of the better stores
July 2020 by CiarrahRylly M.
Fat bald guy working was so rude, asked for ID and literally asked so many questions to confirm our IDs when we're obviously overage. Then he announced my card information to everyone standing in line. Sighed the whole time I tried to get my money out and tried to make me feel bad. Not to mention he wasn't enforcing people wearing mask and the floors were so sticky it was nasty.
June 2020 by Marson Lasley
I only wish there was an option for less than a star so I could accurately describe my experience at this location. First off, you should not post your store as a 24hr location if it isn't 24 hrs. I understand cleaning is a necessity & there's typically only one employee on shift at 2am so if makes sense that the store would be closed for cleaning but if this is an everyday occurrence it should be posted on Google so that this is known. Secondly, I live in the area and frequent this Circle K on a regular basis. Most of your employees are attentive, helpful and courteous, like a customer service representative should be but this morning I encountered the most blatantly rude and disrespectful individual I've ever had the misfortune of having to speak to. Although I am a patron to this establishment and a regular customer this individual felt it necessary to verbally accost me off of the property as I was waiting for the store to reopen. Even after I informed him politely that I plan to make a purchase & have been patiently waiting to do so, he stated that I could not make a purchase because he was closed, that I had been here for 20 min & I was in fact loitering. When I informed him further that I would wait here until reopen he insisted that I was not a customer & could not wait there for the store to reopen or he'd alert the authorities. He stereotype profiled me as a vagrant, spoke down to me in a condescending, aggressive & completely unprofessional tone ordering me to leave the property immediately or be subject to harassment from local law enforcement. He came at me as if I had committed some heinous offense or posed an immanent threat to him or the store although I was cordial & polite, even after he slandered my character, threatened me with the law & baselessly accused me of loitering which he further explained is a crime that is a punishable offense... I would like to think that this is in no way connected to the fact that I'm a black man but I've encountered this type of rhetoric in the past and typically it is a condition have some sort of prejudicial ignorance. Either way, this employee's actions were the epitome of unprofessionalism and incompetence; so much so I felt it necessary to post this review. In a Time where our country is racked with racial tension, I would hope that our local establishments would have the decency and humility to separate themselves from the sort of ignorance and Prejudice that has become a festering blemish on the face of our Beloved Country. I don't mean to be overdramatic but I must illustrate, with absolute certainty, that these are the types of behaviors attitudes and actions the will no longer be accepted buy a unified American people. I've been coming to this store for years and never had a problem but this one employee exhibited an attitude and behavioral pattern that is not only unprofessional but unacceptable in the standards of customer service. After the store reopened and I entered to make my purchase, the same individual ignored me illicitly as I said at the counter waiting for him to approach, yet as I browse the store and stop in front of the alcoholic beverages she took the time to inform me that they cannot be sold until 6 a.m. I don't know why does individual has an issue or takes offense with me in person but his appearance that he has a problem with me and now that he has exhibited such poor customer service and professionalism I apparently have a problem with him as well. When I asked the employee for his name he refused to give it to me stating that I could get it from his ID. I noticed his name tag said Stephen spelled with a pH and when he inquired as to why I wanted to know his name I told him that I would was putting together a very informative post for Google on my experience at the Circle K. When I stated this to him he became upset, claims that he had had enough of my "attitude"and although I was calmly and politely making my purchase he refused service to me a
January 2020 by Ryan Moran
Thank you stephen! Thank you thank you thank you. What could have turned into a horrible disaster you went out of your way, actually your pocket, to fix the issue. You have been the first light in the darkness of humanity that ive seen over the past year. Thank you so much man, good vibes to you. Ill see you tomorrow to assure you are refunded by your company, or if my card charges back the funds, by myself.
January 2020 by Maria Miranda
Clean and quiet store at 1am
