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March 2023 by L Ryan
What a pleasure to work with both Frank and Susan at the Scottsdale store. They are professional, kind and patient as I worked through almost every color before choosing navy blue. The sectional came in early, delivery was awesome. Creative leather offers it all, value, quality and excellence. I am also thrilled with the ability to shop local. Thank you for our beautiful new leather couch. yay!
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August 2022 by Ian Zubkoff
All I have to say is dealing with both Susan and Frank at the Scottsdale store has been nothing short of amazing. We had the pleasure of dealing with both of them. The customer service all the way through the process was 5 star. We bought a number of custom items and they guided us all the way through. Even had a sight issue after delivery and it was handled so professionally. Will always buy from them.
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September 2021 by Yael L.
Our custom made sectional is gorgeous. The buttons, seams and bordering leather are chocolate tortoise, the sofa is beige. Very unique design. Our creation. Beautiful quality leather. Perfectly done. We're very happy to have chosen Creative Leather.
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October 2020 by Nancy J Stephens
I have purchased expensive leather sofas before from Creative Leather so when I bought this one, I didn't worry at all about quality. Big mistake.This leather sofa and love seat were bought in September of 2017 - 3 years ago - and look at the photos - it seems like a lot of wear for a short period of time. All we do is sit on these couches - nothing unusual - no pets, no kids. How can this be normal wear and tear? It was not like this with the last leather sofas I bought from Creative Leather.Someone from the company came out to fix a mechanical problem and we showed him the problem. He photographed it and said someone would contact us. Of course, no one did.So my advice is to buy elsewhere and that is what I will do next time.
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September 2020 by Diane Bohuszewicz
They tried selling a two piece copy of a picture (not even a numbered lithograph) separately for $600 each. Not worth it for nothing more than a high tech laser printer copy.
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September 2020 by Dimi N.
Fantastic - so glad we purchased our beautiful couch thru Frank at the Scottsdale location. Frank was awesome - he talked about all the leather options with us - helped us completely customize a couch to make it perfect for us. It came a few weeks later and it could not make us happier! The quality is top notch - great customer service!
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August 2020 by Nancy S.
I have purchased expensive leather sofas before from Creative Leather so when I bought this one, I didn't worry at all about quality. Big mistake.This leather sofa and love seat were bought in September of 2017 - 3 years ago - and look at the photos - it seems like a lot of wear for a short period of time. All we do is sit on these couches - nothing unusual - no pets, no kids. How can this be normal wear and tear? It was not like this with the last leather sofas I bought from Creative Leather.Someone from the company came out to fix a mechanical problem and we showed him the problem. He photographed it and said someone would contact us. Of course, no one did.So my advice is to buy elsewhere and that is what I will do next time.
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June 2020 by Adam Gulley
This place is great i have a sofa that hit 20 years old from them this year and is holding up great.
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June 2020 by Michelle H.
We purchased a sectional sofa from Creative Leather in April 2019. The sofa frame is made at an angle, so when you sit on it your bottom is lower than your knees. We have gone back and forth with their sales department and customer service for a year. Their solution to our concern was to replace the cushions with rock hard cushions- which did not solve the problem. This is the most uncomfortable sofa I have ever sat on. Our previous leather sectional (that we had for over 15 years) was purchased at La-Z-Boy for 1/3 of the price and was very comfortable. I would expect much more from a "custom made" sofa that cost us $9000
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April 2020 by Kelly M.
Creative leather has always been extremely professional, wonderful inventory and very good prices on quality.On top of that they helped flight attendants by supplying face masks during the Covid19 outbreak as the airline had no masks available for their flight crew.
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January 2020 by Sue Wilson
I purchased from Creative Leather a dual full leather recliner with cup holders. One of the cup holders broke after 2 years and they gave me a replacement no questions asked. The furniture still looks like brand new.
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December 2019 by Beverly Smith
Leather furniture is well made and luxurious!
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September 2019 by Arlene Caldwell
We just received our club chairs and they came a little early and they are comfortable and small. No wonder you didn't change this design!!! We love the two of them. They rock and swivel and we love them. Thank you for your help.
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March 2019 by Alex Kulak
Very helpful. Great staff. Very intelligent on fabric and what direction you should go for furniture
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November 2018 by melody varner
Love it
