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September 2023 by Rob S.
Got diagnosed with COvid and physician wanted me started on anti-viral right away. The team at cvs had my prescription ready before I could drive the 5 minutes to the store! Wow. Best service ever at a pharmacy. They were pleasant and professional.
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September 2023 by Danny Young
Shopped for some other non-pharmacy items which were rung up along with my script. Able to find all of the items I was looking for.The pharmacist was friendly and I didn’t have to wait at all to get my get my script ($0 copay/charge) and pay for my other items.
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September 2023 by Google user
Shopped for some other non-pharmacy items which were rung up along with my script. Able to find all of the items I was looking for. The pharmacist was friendly and I didn’t have to wait at all to get my get my script ($0 copay/charge) and pay for my other items.
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May 2023 by Victoria N.
Worst store experience ever.. older lady kept following me around the store as soon as I walk in. I ignore it. I proceed to buy a bottle of wine, she then asks for my bday, which is odd already but I tell her anyway. Then picks up the ID I laid on the counter and questions my name, and says "if that's really your name" and I'm like, "it sure is" but still checks out the bottle of wine for me? I'm almost 30 lol it was just a really rude and awkward experience that could've been handled a lot more professionally.I just moved here and had never experienced such odd behavior.
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March 2023 by Chaz Wigington
Great customer service
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January 2023 by Kyle H.
SHAME ON CVS for selling prescription drugs to everyone, including the elderly, who don't know the difference, who are on fixed incomes, at prices 500% higher than over the counter prices. (Depending on their insurance.) Dr's will write prescriptions for over the counter drugs. CVS should be required by law to inform customers when their prescription prices vastly exceed the over the counter prices! CVS tries to blame the insurance companies, but they are part of the problem.
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November 2022 by Adam Lyons
Terrible location. Go elsewhere. Went for a Covid test and it was as if they had never done one before. 3 years into the pandemic. Registered all my information yet when I got there none of it had been saved in their system. Had to re-do it all on site. It took almost an hour to complete the process from the time I drove up. Here’s the kicker: got a message the next day that my sample couldn’t be processed and I should reschedule. Not likely to do that at this location.
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October 2022 by Lady Ladybug
This pharmacy has the worst employee's ever. Every time I go through the drive thru to pick up my prescription they are always rude, they lack professionalism and above that they always seem like they never want to be there. They really need to hire people who are professional and hard working. There's no point in going inside either because they take so long just as they do in the drive thru. This CVS pharmacy is bad.
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October 2022 by CD D.
Knowledgeable and timely! Would recommend this CVS pharmacy. The store is always clean and tidy, as well.
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June 2022 by Charlotte P.
After having a horrible experience with never getting my medications on time at the CVS on Indian and Miller, I had my meds transferred to this one. I've had such a pleasant experience here and my meds are always ready on time. The staff is incredibly helpful especially during a time where they are understaffed. They are trying their hardest so remember to be kind and not a karen to the people who are actually trying to help you. Thank you CVS!
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June 2022 by Jessica C.
Choice of pharmacy. Oh man. I'm relatively new to CVS as I haven't had need for prescriptions in quite some time. My first experience was a pleasant one, all in all. My second visit required me to have the pharmacist come over to answer my questions. She was very pleasant I was satisfied with the answer and I'll have no problem sending my scripts there in the future as it's easiest for my ins. Etc
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April 2022 by Choy Chromebook
Hit or miss on how you are treated at the pharmacy... sometimes uber helpful, sometimes uncaring and rude.
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January 2022 by Al R.
We visited the store at 7901 E Thomas Rd on the evening of January 10, 2022 at approximately 6:45 pm. We were attempting to transfer prescriptions from Walgreens to CVS I had a negative experience with the same store about 8 years ago. I had thought we could give the store a second chance since it is so close to our home. It was a enormous mistake on my part to think that their Customer Service has improved. The last time, the issue was over trying to get a flu shot.This time, we were told in no uncertain terms that we can not transfer prescriptions because they have too much business and do not want our business. We were told to go elsewhere. I am flabbergasted that they do not want more business. Most retailers want to grow their business, not send customers away. I am sure the stock holders would be interested in knowing that they do not want to grow their business. My guess is that it was too close to quitting time and the Pharmacy tech did not want to do the paperwork necessary to transfer a prescription.Sending potential Pharmacy customers away not only affects business in the Pharmacy, people tend to make impulse purchases. While picking up a prescription it is not uncommon for someone to purchase vitamins or cosmetics or soda or candy.I strongly advise that you do not waste your time going to this store, as they do not want more business.
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December 2021 by Angelina R.
Got my booster at this location today. And, definitely experienced the staff shortage currently taking place. But, it is NOT their fault, so I was glad to see the long waiting line being patient. However, even with staff shortages, I wasn't impressed with the techs working the front. Besides the fill-in nurse who was doing her best to help them out even though she was technically only supposed to be administering vaccines- major props to her! The two other ladies were busy, but blatantly ignored me while I stood at the drop off/vaccine counter for over 15 minutes. The drop off counter was closed off & cluttered. It looks like an impromptu junk storage area. Very off-putting. So, I finally went & stood in line for someone to acknowledge I showed up for my appointment after making sure to check in online as instructed (even though I shouldn't have had to stand in line as I wasn't picking up a script). When I got to the counter the tech somewhat "scolded" me & told me to go wait at the opposite end, where I was already standing & waiting, not acknowledged. It was a bit irritating I showed up 15 minutes early as directed & was the ONLY person waiting for a vaccine, yet I didn't get helped for about 30 minutes until the employees who ignored me standing there decided to inform the nurse after I had to spell it out I have an appointment & have BEEN waiting at the CORRECT area. Being busy because of shortages is one thing, but blatantly ignoring customers & then being short tempered when "helping" was enough to make me question if I really wanted to be helped here at all. Luckily, the nurse was SO much more kind & helpful than the other employees. Her job was only to be administering vaccines but she was kindly helping the staff between appointments- and she was doing a fantastic job keeping up with both! Loved her personality- though she ended up "venting" to me about the frustrations there, I really did appreciate her chatty charm! Very insightful on any questions I had, put my mind at ease & offered sound advice. She even gave me a $5 coupon to use on any purchase in store while I waited my 15 minutes for observation! The vaccine was extremely quick & would have been 20 minutes total (including the 15 min observation) had my appointment been on time. She really had the magic touch & I didn't feel a thing! And, also went out of her way to check in on me, getting my card stamped & on my way safely. If it weren't for her, I probably would have left & made an appointment elsewhere. This isn't a store I'd want to come back to after the experience w/ the regular pharmacy staff. I do feel for them, being stressed & understaffed- but that still isn't valid reason to be callous towards customers.
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November 2021 by Davis G.
Was denied the COVID Vaccine by the pharmacist. Would not recommend to anyone. Attempted my civic duty but apparently harder to get the Vaccine than vote which is idiotic.