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November 2023 by S M.
This is my favorite nearby CVS pharmacy. They efficiently fill my prescriptions and take care of issues when they come up. I have received different vaccines here as well. I did have an issue come up recently with my $2k prescription being defective and the manufacturer not providing a replacement.Laura was able to get me a new prescription instead of waiting month and that meant no time lost in my treatment. I appreciate it very much!
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October 2023 by Chicken Master
Extremely aggressive manager Nick openly yelled at customers over a simple coupon issue that could've been fixed with straight forward professional behavior. Do not go near this CVS.
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August 2023 by Nona
Never yell at a customer and always remember it’s first come first serve in the pharmacy drive thru lane. Just because YOU don’t know how to use Good RX in place of my insurance doesn’t mean I have to go to the back of the line. Kudos to the pharmacy employee who saw what occurred and intervened. That was pretty darn rude.
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August 2023 by Anthony Forte
Phenomenal customer service! Will forever do business with them 10/10
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March 2023 by Jocelyn Birdsong
Last night I needed to pick up a prescription that was ready and waiting. I arrived at the pharmacy drive thru at 7:45 pm, with one other vehicle ahead of mine.It appeared as though the person in the vehicle ahead of mine was making general store purchases as she spent a significant amount of time talking with the pharmacy employee, while she was intermittently handed fully stuffed CVS bags.At 8:05 pm, now with two other cars behind mine, the vehicle ahead drove away while the Pharmacy window protection screen was rolled down, indicating the Pharmacy was now closed.I pulled up and knocked on the window. No answer.I then went into the store and made my presence known at the Pharmacy desk. I informed the employee that I had waited 20 minutes, and just needed to pick up a prescription.His reply to me was that he needed to get going and he couldn’t make the one other person ahead of me go faster.I find this whole incident completely unprofessional and unacceptable!!!!
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February 2023 by Rich Hitchens
Pharmacist was very helpful. Gentleman in the check out area of the pharmacy area was more concerned about his lunch break than taking care of customers. I was told that I couldn't use a coupon because it would take to long. If I had to use it I would have to wait for 1 hour until lunch was over. Terrible attitude terrible customer service!
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October 2022 by Bill Long
Great service and genuine friendly attitude. Ill be sure to use this CVS as my base store.
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October 2022 by Elizabeth E.
I love this pharmacy. I'm a frequent customer and I love the way the pharmacy staff remembers my name and always greets me when I come in. The pharmacy staff is very helpful and have aided me in securing all of my medications for a month long out of country visit. When my cat urgently needed a prescription inhaler the pharmacist filled the prescription as soon as possible. I have been a customer for at least ten years and I am very happy with the people and the service I've received.
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October 2022 by Angela Trivedi
This CVS location has great service and is very clean. You are able to find what you need and check out quickly. Will definitely be back again!
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October 2022 by Paulette Smith
Thinly problem Have is with CAREPASS. I always have to ask the clerk to check to see if it is applicable. It would bench if it just popped up and applied to my bill.
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October 2022 by Bryan P.
First time coming here, no clue why there are any low reviews. I had come in to pick up pain medication after just having surgery literally less than an hour before walking into this CVS. Turned out my Rx had been sent to a different CVS that was currently closed. The pharmacist helping me got it all figured out, got my Rx filled, and offered to call the other CVS to let them know he had filled it and they could cancel their order. I was in a decent amount of pain and they handled everything quickly and got me in and out while being courteous and aware of my discomfort. Very appreciative of how it was handled!
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September 2022 by Luisa
I switched from the CVS on FLW Blvd, (because those poor folks have over 800 prescriptions to fill a day). The pharmacy staff here are absolutely incredible, friendly and truly helpful. I just met a new staff member in the drive thru, Alexandria, she's another great addition. Keep up the great work!
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August 2022 by Jaslean A.
I have nothing but AMAZING things to say about this CVS. I want to start off by saying every time I come to this CVS I meet the kindest people. Whether it's the pharmacy staff or a customer. I want to give a huge shoutout to the CVS pharmacy department at this location. Everybody always greets me with a smile on their face and they are so kind! Special shoutout to ANTHONY- I always have the best conversations with him. He always tells me how positive and bubbly I am and that I have the best energy. I feel like everybody here always thanks me for my kindness and it's so sweet but also makes me realize how they probably encounter rude people on a daily basis. This is a reminder to please be kind to everybody who SHOWS up at their jobs and are providing you help. Nobody deserves to be treated rudely. Lets be grateful the staff is showing up and working hard in a society where everybody is so short staffed. Love you guys and keep up the great work! I hope this review makes up for the others
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June 2022 by T T.
Worst pharmacy in town. Never have the meds needed, always short staffed, always asking patient to do the work the pharmacist needs to do. Been waiting on a much needed med for 5 days now, they still can't tell me if it's in! Seriously the worst.
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June 2022 by Shelley G.
CVS on Frank Lloyd Wright and Thompson Peak is the WORST pharmacy ever and should not receive any stars. The management is horrible, the shelves are never stocked, and there is never anyone around to help customers. The coupon machine is always out of order. This particular store is the worst one in the chain.
