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March 2024 by Carol C.
Elaine provided amazing customer service and I feel she went above and beyond with service with a great attitude. She shared with me so many things to know about products, ordering photos, coupons and how to get service. She explained with such patience that helped navigate how to get things done, which will expedite our next visits!
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December 2023 by Sydney M.
I have had someone mark my refill as picked up when I had only refilled it, causing me to have to wait a week to pick it up. I have been told to give them a week notice to get a prescription ready despite it being a controlled substance and I cannot request a refill a week early so I have to go a week without medication. I have had several pharmacists who are unprofessional, rude, and don't really care about the "patients" who need these medications. Honestly I have switched back to Walgreens and just using GoodRx instead of dealing with the utter incompetence of this place. Specific shout out to Josh Mudd, he's been specifically a nightmare to deal with.
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November 2023 by Shelly D.
The pharmacist Josh at this store is amazing! My mom and special needs sister recently moved here from Illinois. We went to cvs in Illinois and have never been treated with such compassion. We are both on new insurance and Josh was so patient getting us set up in the system out here. It's nice to work with someone who obviously truly enjoys his job!
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September 2023 by Morgan K.
I hate to say it because I normally don't comment on this type of stuff, but I used the restroom at this pharmacy last week and it looked like it had never been cleaned before. The bathroom was so dirty, the toilets were covered in bodily fluids, and the ground looked like it had never been mopped. The sad part is this was right next to the pharmacy, which is concerning.
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September 2023 by Caroline M.
This store rarely has items in stock. Allows lines of customers while other employees are standing around. This is why people order from Amazon...this place!
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November 2022 by Pritish J.
Changing drug stores is like wearing a new pair of shoes, uncomfortable at first, but you need to stick with it till it feels better. I found their pharmacy full of helpful, cheery employees. Their Halloween candy and goods were all 50% off after the season, too. I'm not much of a fan of the layout, yet, because it's all foreign to me ( like new shoes ). Toothpaste seems to be on an end cap, whereas the rest of the health goods are in aisles- this makes some sense but confused me at first, as I walked and loops trying to find these basic goods. There's an abundance of signs overhead guiding you through the different options in aisles, but none of them say toothpaste. Other than the pharmacy, I couldn't find anyone who worked here on (a weekday evening). Even the checkouts are fully automated/ self service. The store has a huge parking lot that is shared with Safeway which makes parking very easy. The good experience at the pharmacy ensures that I'll be back, but only because my prescription insurance requires it - I still like the hominess of my Walgreens better, and it's a place I am used to.
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July 2022 by Victoria C.
Nicest people at every turn. From front counter to pharmacy, I was treated as the most important person in the room. Love this CVS
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June 2022 by Morgan Q.
This review is for the minute clinic only. I went to get my 2 and 4 year old vaccinated and we were 10 min late for our appointment at 11:10. There was one person checking in before me and no one else in the entire clinic. I was told the appointment was cancelled because we were late and that she would see when the next available appointment was and the next one was 4 hours later. I could see if they were full of people waiting but there was ONE person. I'm sorry but it is hard enough convincing my toddlers that they were going to have a shot I feel like they could have been a little more accommodating. I will never use CVS again because of this poor service.
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May 2022 by Christopher S.
The cashiers talk too much. Say I. Line waiting with o e item for 10 minutes while they were chatting up customers with issues they didn't need addressed when their job is to ring people up and keep it moving. I always avoid this particular CVS because they are ALWAYS slow (no offense) elderly cashiers who need to be taught or trained that this isn't social hour. Avoid this store unless you're lonely and need someone to talk to. I ended up walking out to go across the street because this was ridiculous that they didn't even acknowledge me.
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April 2022 by Brooke L.
The pharmacy manager needs to be trained on pharmacy and insurance policies. Our Dr wrote an RX for 30 day supply but they only had a 15 day supply in stock. Robert told us that they could try and order the 2nd 15 days but that it would be a separate copay for each pickup. He was treating the 2nd half of the full written RX as a refill. If this was done we would have been charged 2-$100 copays and our ins would have been billed twice. We called and confirmed with our insurance and pharmacy benefits that this was not the case and it should have been a partial fill with 1 copay. This really should be pharmacy 101 and he was adamant that it was to be done as two fills. Seems to me a little like ins fraud.... Being the pharmacy manager he should know this or at least have offered to contact the provider or ins company to understand it. Once I got Confirmation from our insurance company that it should be done as a partial fill we contacted CVS and spoke with a different pharmacist, Josh, and he was very accommodating and did the right thing to get us the remainder of our prescription under the original co-pay.
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January 2022 by Gregory M.
Let's face it. CVS SUCKS! No one answers the phone - EVER! The staff are from the bottom of the barrel. And, the lines are atrocious. I have horror story after horror story, of not just this CVS; but EVERY SINGLE ONE. In fact, Walgreen's sucks WORSE than CVS. The pharmacist Robert is pretty awesome at this location, if you're lucky enough to catch him working. But, during this current "administration"; people's lack of motivation to work, the overstretched medical services, there's no where else to go. So, as bad as this pharmacy sucks, everywhere else does too.
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November 2021 by Jeanne B.
ABSOULTY HORRIBLE ! I am self pay and my generic statin that should be not more than $22. CVS tried to change me $270! It was shocking my doctor looked up the price on her drug price database and the highest would be was $22 . I tried using a good rx which they refused.I was completely shocked and then they called somebody and told me I could only get HALF my script for $25. I called today to get my prescription transferred to Costco and they refused! It is my script and they refused to transfer it. They told me Costco would have to call them but the Costco pharmacist told me CVS takes months to transfer. The new CVS pharmacist women is just rude and hates her job. CVS IS BLATANTLY RIPPING PEOPLE OFF! MY doctor is now going to warn her clients about this as well.
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November 2021 by JP N.
The least helpful pharmacy staff I have ever witnessed. It was bad enough that I had to witness multiple staff argue with other patrons but then had to experience for myself their collective negative and unhelpful attitudes.
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September 2021 by Helaine M.
What is going on wit CVS?? Had a RX and the Pharmacy was closed with no notice. Not sure when it would open. People were walking in trying toget the prescriptions. I had a rx that I needed which my Dr faxed in on Friday. Didn't get it till Tuesday. It was for a location that was a distance for me. Also one location can't get a RX from one cvs to another. Until the receiving location can release it. Next year I will make sure that CVS is not my preferred provider. This is happening at several of CVS locations..claim no help. The staff is nice but when you need a RX it isn't because you are healthy!!!
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July 2021 by Carol B.
ROBERT is the BEST pharmacist CVS has ever had(I've been a customer since they opened)......He is SO professional and his customer service is exemplary! I wouldn't ever go anywhere else! Carol Bruckner