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February 2024 by Sandra C.
I've always had nothing but awesome service at the pharmacy & store. I'm a happy person and I treat others with a happy disposition so I guess that's why I always have a positive experience. I would recommend this store & Pharmacy to anyone!!!
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February 2024 by Justine P.
Worst pharmacy experience ever. The pharmacist was incredibly rude. She refused my coupon from my doctor, and rolled her eyes at me when I asked why it was taking so long to get my medication. I had to come into the pharmacy 3 separate times before they finally had my medication ready! They weren't even sold out of it, there was no excuse or reason why it was taking so long. It took me 4 days to pick up. I will never come here again.
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January 2024 by Julia G.
I can see why this store has such bad reviews. When I call for a price check, no one ever comes to the phone after holding for 20 min, the call disconnects.
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January 2024 by Angela Lynch
I have used this pharmacy as my go to pharmacy for over 15 years and I have always had a great experience. I had called yesterday evening to speak to the pharmacist to make sure my pain meds would be filled the next day as it was for the next day. He assured he would be in the pharmacy the next day and he would print my profile to ensure it was filled early in the day. So fast forward to next day the kind pharmacist I spoke to the day before was called to another store and the pharmacist on duty was absolutely horrible to me. He was blatantly rude and condescending because it was a pain medication. Mind you there was 1 other person in line before me and 2 behind me. I said well when can you have it available by I have a flight out today and he was so absolutely disgustingly nasty towards me. The sweet cashier pharmacy tech was so embarrassed she apologized profusely for his actions. I understand they are busy. I understand many medications can wait to be filled. But I am a 56 yr oldWoman who suffers from debilitating pain, I don’t drink, never done drugs. It’s not like I’m a drug addict. Like I’m asking for an early fill. Even suggested I could wait for him to fill for him to say it doesn’t matter how long you wait I’m not doing it until I do. This happened today at the Indian school rd and miller pharmacy in Scottsdale around 10:30-11:15 am. I kept my composure while standing in front of them but literally broke down in tears on way out.
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January 2024 by Shalom Yerushalmi
Has all your basic needs.
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November 2023 by Sara Vaper
I moved to a small town with no CVS so I had to transfer my medication originally tried to transfer to my local pharmacy but they couldn’t get ahold of anyone sent 2 faxes and called but no luck so after a month I decided to try a different pharmacy they reached out several times and no luck then I contacted my doctor to transfer but they can’t get CVS to respond either
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September 2023 by Arezoo Shahi
Avoid this location; they exhibit no regard for their patients. Despite my repeated visits to pick up my prescription, they consistently treated me as if they hadn't received it. Switch your pharmacy, as the staff is both impolite and lacking in professionalism.
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September 2023 by Lauren M
This pharmacy has screwed me over so many times they are incredible rude and have given me wrong info multiple times it's probably because they are too busy but It's not an excuse to be nasty and inaccurate
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September 2023 by K Ba
One of the richest assortments I’ve ever seen in CVS and the staff is just superb. Thumbs up guys!
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August 2023 by Turner L.
Good luck getting anyone at the pharmacy to answer your phone call. Had prescriptions processing for weeks now that still aren't filled and there's no way to get that info online, finally decided to drive there to see I showed up the first 5 mins of their lunch. Not going to wait 25 minutes. Very frustrating
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August 2023 by Bob B.
Go in for prescription they say come back in 2 hours they have med. Then get text it's on back order. Call told "yes we have your med the tech didn't look in back of cooler?" So I get text out of meds. Then go in 2 hrs later than the 2 already waited still not filled. Deal with moody tech. Go to refill a month later now. System says out and they will contact me but nothing so I call them 3 days later. Says I have to drive 7 miles to get meds. Ok I'm fine with that but no apology nothing about why no communication and she will transfer to other store. Then get message order cancelled and asked me if I want to refill it on app. I get they are busy but we are customers in need of meds. Called back and told ignore app and store would fill it in 2 hours. Then why have an app if it's not right. So frustrating. Teach empathy to your staff.
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April 2023 by Kirk Allen
Went to this location after I moved and had to transfer my subscriptions to this location. The pharmacy and cashier were very quick and friendly. I will make this my go to location.
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March 2023 by Ashley C
The two young cashier's working in the front on Saturday were horrible. The girl was lazy and so snobby. She didn't help with anything and had the biggest attitude.
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January 2023 by Brenda Coleman
Carol is just a joy!! Her customer service always make my day!I will forever used this CVS. She definitely makes me feel at home
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January 2023 by Daniel C.
I am convinced CVS is the absolute worst pharmacy in America. This one in Scottsdale in particular. Always slow, always understaffed, never has the prescription ready even when it was called in the day prior so then you have to either wait 20 minutes or go and do something else and come back. Get it together already!!! Oh and to add to the terrible pharmacy the store is awful as well. There is never anyone there to assist at checkout which leaves you using the kiosk checkout if they aren't broken.