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November 2023 by Google user
I came upon this establishment while searching for reasonable estimate’s to replace my alternator (which I was led to believe I needed by other auto repair shops). Desertmotive gave me the most reasonable estimate, so I scheduled an appointment and brought my car in for the repair . About an hour after dropping off my vehicle, Chad called me to let me know that my alternator was fine, my battery was fine - what I needed was a battery for my key fob (which I just replaced recently). In a world where you can’t trust anyone…it’s refreshing to come across people who are fair and honest. If I do have a problem with my vehicle in the future, I know I would return here without hesitation. Highly recommend!
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June 2023 by Tom Burkman
Called on a Friday and was able to get in within 30 minutes for a full synthetic oil change while all other competitors were booked out for a week or more.Supplied Tom with a quote from another shop for general maintenance I needed on my 2009 Highlander, and Tom was able to beat the price and explain the other quote had added unessassary parts and repair costs.What sold me actually was they only needed my vehicle for 2 days. The competitor needed my vehicle for over a week.Not only did this save me time and money, Susan was kind enough to transport me back home to Mesa and picked me up when my vehicle was ready. More savings on time and money!What a pleasure it is to find an honest, reliable and trustworthy shop!I am not one to write reviews, but I do read them for services needed from time to time.This full servive repair shop is everything I was looking for. You will not be taken or disappointed!
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September 2022 by Patrick P.
This place is solid. Really good oil change price on my F-150 (72$). Wasn't as fast as the other chain places, took about 45 min, but for the price it was worth it. They also did a general inspection on the rest of the engine and fluids.
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July 2022 by Erick Ramirez
Had a rattling issue with my Honda's suspension that I couldn't get a clear answer from other places. Decided to try this place based on other reviews, and they're as good as the reviews say. They were efficient, direct about what they found, and clear on how to proceed. I'll definitely keep this place in mind for future repairs.
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March 2022 by Betty Wilson
My AC condenser broke, and I called my dealership which is GMC, the service tech told me they were so booked up they would not be able to get me in for two weeks! I then did some searches and decided to book an appointment with Sundevil auto, they as well were completely booked they were not able to get me in until a week. So I looked up some more places while I was picking up my son from school which is near Frank Lloyd Wright and the 101. I came across Desert motive. I am so thankful that I found them. I called that evening and they had me scheduled for the next morning to come in and see what was wrong with my car. Within a matter of minutes they came out and told me it was the condenser and it would be fixed by the end of the day. I was so happy that I was able to get my AC fixed within one day and did not have to wait two weeks with 85 to 87° weather in Arizona. Everyone was so friendly and helpful I am really grateful for their hard work. I will be coming back to them for any automotive issues. Highly recommend.Service: Air conditioning
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March 2022 by Josh & Kelly Patterson
This is the only place I trust not to screw me. I have used them for years for basic things like oil changes and more complicated things. I have also used them for general tune up and they are very honest about telling me when I DON'T need to get something done that I was asking for. I love knowing I am not getting fleeced for unnesecary work.Service: Oil change
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February 2022 by Joseph Foutz
Did a great job. Very honest and fare prices. They also referred me to a competitor that specializes in Mercedes for some other work that I need done.
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February 2022 by Lenny Beckman
Tom did an amazing job on my 2001 Silverado. I would highly recommend Deastermotive to friends. Been using them for years always happy with there work.Service: Steering & suspension repair
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January 2022 by Nikki P.
Took my car for an oil change today and asked the mechanic to take a look at my AC since it wasn't working properly, even though everything had been replaced. Really prompt and professional service, great communication and ease of doing business with them too. As a girl I often am taken advantage by mechanics and I felt like these guys were honest, straightforward, and reasonable. Will be recommending them to my friends & coming back for future repairs.
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December 2021 by Southside Savy
They got me in and out with an oil change when every other place was booked for a week. They were quick and efficient. They pointed out a few issues and explained why it was needed. Highly recommend them.
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October 2021 by Jessie Swygert
Desertmotive is the best auto repair in Scottsdale! I have taken my personal car and work vehicles into Desertmotive and have been beyond impressed every time! If you're in Scottsdale, skip the dealership and head right to Desertmotive.Service: Oil change
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October 2021 by chris diamond
I’m used to having the best mechanics work on my vehicles and being new to the area, I feared the process of finding the best once again. I was lucky enough to find Tom as soon as I got out here and will look no further. Honest, knowledgeable, professional and fair- I’m truly grateful having found Desertmotive, they’ve earned a loyal customer for life.
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October 2021 by Jordan King
I dont know cars, and like most of us who dont have that skill I googled 'car repair near me'. After reading several pages of shops and their reviews I choose desertmotive. Susan offered to drop me off at home since It was the middle of a work day and even offered to pick me up once Tom finished my repair later that day. I was expecting the worst, having a older mercedes with a electrical warning but the repair was inexpensive and done with skill. A week later I had an odd issue where I couldnt fit a gas nozzle in the tank and I had my car towed back to them. Again expecting the worst due to the make of my car , a few hours later Susan called and said 'come and get her, problems fixed' I asked how much and she asked me just to come down and talk to Tom about it. When I arrived Tom showed my a odd metal piece he found in my tank and said 'no charge, it was an easy fix' I asked if I could pay him for his time and he said 'Dont worry about it, you drive an old mercedes, you will be back" He is right, and I agree - Tom, you earned a customer for life. TO anyone like me who doesnt know a lick about cars and fears the rip off or the badly done job - Tom and Susan truly understand the value of customer service and ANYONE should feel comfortable taking their car to them.Service: Electrical
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July 2021 by James Laramy
Super knowledgeable owner. Very nice and explained things thoroughly. Also, the price was more than fair. Will definitely go back in the future.
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June 2021 by Analisa E.
We have been taking our cars to Dersertmotive for years. We appreciate their integrity and their friendly disposition. We highly recommend this business.
