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March 2024 by Julie S.
My Diamond Source experience is much the same as all the deservingly positive past reviews which I trusted to make my decision. I had two bracelets repaired and my too long diamond eternity necklace shortened with the excess used to create the most gorgeous eternity diamond ring. The cost was extremely reasonable, the work done was exceptional plus all was finished sooner than expected. The store is gorgeous with the most stunning jewelry but what I appreciate most is the honesty, integrity and kindness from Manager Kristi and Associate Etty who are both truly amazing. I didn't meet Owner Nir but highly admire his staff and incredible taste in jewelry displayed in store. My sincere thank you to those who posted prior reviews which I am grateful to have trusted, and biggest heartfelt thank you to Kristi and Etty who I appreciate so very much & define the true meaning of outstanding customer service. I am so happy to now have a great jeweler that I trust, staffed by best ever people that I adore and jewelry I can enjoy knowing it was created & repaired by experts and now secure on me.
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January 2024 by Tom D.
Near is the best. High quality and he will take such good care of you. I have been going to the diamond source for 20 years. Not sure I would ever go anywhere else.
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December 2023 by Kelly P.
The diamond source is an exceptional store that specializes in uncovering hidden gems. Their unique selection of diamonds, sourced from unconventional places, adds a distinctive charm to each piece. The staff's knowledge and passion for diamonds shine through, making the shopping experience not just about the product, but the story behind it. A true haven for those seeking one-of-a-kind treasures.
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May 2023 by Melody M.
I bought an emerald ring with Diamond accents at an out of state jewelry store and took it to The Diamond Source for sizing. I am in my third trimester and my normal engagement/wedding rings don't fit since my hands have swelled. When I explained this to the women working that day they were very kind and let me know they would do their best but it would probably be a few weeks until they could finish it and wanted to be extra careful because emeralds don't take well to heat from sizing. I was fine with that and when I left I that day I misplaced my claim check card to pick up the ring. I called and they said they would remember me and not to worry. They definitely did remember me because they called less than two weeks later to let me know my ring was ready and it came out perfect. I really feel they went out of their way to make sure I had it well before my due date. They also took time out to show me their inventory and I was pleasantly surprised to see they have estate jewelry in addition to their normal selection. I don't normally leave reviews but they were very kind which isn't always the norm nowadays. I recommend them to anyone looking for a personable jeweler!
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December 2022 by Ashley
Truly above and beyond customer service! They have a wide selection of beautiful pieces and I could not have left the store happier after all their help. If you are looking for a unique new jewlery piece or engagement ring be sure to visit this store.
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June 2022 by Neil Shapiro
I recently inherited a diamond ring that no one in the family wanted. So I took the diamond to a variety of local buyers and I knew they all were trying to lowball me. I then went to the Diamond Source and met with Nir. He analyzed the diamond, checked out the GIA report, and offered me considerably more than anyone else. Nir is very knowledgeable about jewelry and is willing to educate a buyer/seller about what their needs are. I highly recommend The Diamond Source.
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May 2022 by Turandot P.
I'm a professional cellist who was scheduled to have carpal & cubital tunnel surgery this past Friday with a renowned Barrow surgeon. The surgeon got behind due to an unexpectedly serious surgery, and when he finally got to me (after waiting 5 hours, IV in and ready to go), he looked at the ring on my right hand and said, "That has to come off or we can't do the surgery. Your fingers will swell, and your ring will cut off your circulation." I said, "It doesn't come off. I've tried!" So the anesthesiologist, two nurses, and my cousin Don (who came with me to the hospital) stood round as the surgeon himself tried Windex, lotion, and even umbilical thread! Nope - it wouldn't budge, and someone said we'd have to cut it off. (By this time, it was 4P on the Friday before Memorial Day, and I was the last patient.) Cousin Don spoke up - knowing the ring was a bespoke combination of my wedding and engagement rings and my late-husband's wedding band, containing family diamonds - and recommended I go to the Diamond Source in Scottsdale, raving about the owner, Nir, and the staff. Don said he and his wife have been there many times, and he trusted them to safely remove the ring and preserve it. Sure enough, Nir and the Diamond Source saved the day (and my finger)!! Pics attached! The entire staff was generous and gracious and I can't thank them enough!!
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November 2021 by Shawn H.
Kristi facilitated an excellent experience for my wife and I as we went through the process of updating my wife's wedding ring for our 25th anniversary. She listened to what we wanted, made suggestions based on our budget and desires and the result was truly astounding! Every facet of this experience was top notch and enjoyable!
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November 2021 by David T.
Great service. Had a missing diamond replaces in my wife's wedding ring and had it re-plated with rhodium i believe. Everything turned out awesome!!!! Super reasonable prices as well.
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October 2021 by Ryleigh A.
I went to the Diamond source to sell a wedding band, this was the first place I went to and told him I would look around and get other estimates. Neil was super nice and told me the offer would still stand if I came back which I did come back. He gave me a great deal when other places offered me lower prices, he even came and meet me at the store when he was sick to write me a check which was super nice. All the other staff was super nice as well. I would definitely recommend to a friend.
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June 2021 by Cheryl Bleile
Tha Diamond Source is the place to go for beautiful diamond pieces. The customer service is amazing. Highly recommended!
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May 2021 by Eden Shuster
The Diamond Source is a place unlike any other.The store is elegant, classic, and stunning.The quality and broad selection of diamonds and gemstones are without compare. The only gems that sparkle more brilliantly than the diamonds themselves are the staff. The staff is attentive, patient, and simply lovely.I went to The Diamond Source with my Fiancée to get a stone moved into a new setting for her, and to buy us each a wedding band.The staff was so warm, and the owner was so kind, that we somehow left even more excited about getting married.For an event that can sometimes be stressful, The Diamond Source made it a relaxing, low pressure, beautiful, and loving moment.I am so so so grateful for this experience. It was a day i will remember for the rest of my life.
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May 2021 by Sonja M.
I had batteries replaced in two Michelle watches. Very quick service at a reasonable price. Staff were extremely nice and called me immediately when my watches were ready for pick up.
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April 2021 by Paul D.
I called around a few places in Scottsdale to get a new battery for my Bulova Watch, most were around the same price. I came here and they were the cheapest to repair at ($20)...they did it right there in the store in 15 mins and I had my watch done. Excellent customer service and the store was clean and great jewelry.
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January 2021 by Missy Znel
Diamonds are a girls best friend and when you loose one Diamond Source will find a solution. Plus helped with some other watch and tangled chain problems, they were very helpful.
