-
March 2024 by Amt
Awesome experience at this FedEx. I really appreciate Josh M for going above and beyond with my printing projects. Highly recommended!
-
December 2023 by Erika M
Elvira was very kind and printed my shipping label very fast. I was in and out quickly. Thank You Elvira!!!
-
December 2023 by Aayushi Solanki
Every time I go there, the customer service is so bad. The staff members working there are very rude and won’t help at all even after your request.When i went there last time, i asked a girl at counter to take out some colored print outs. But she responded very rudely to me saying “with all the work I have right now, i can not take out the printouts and you can do self print”. I said okay no problem. But the whole time i was taking prints out, the girl was only standing idle and using her phone. Was this the work she was occupied into?Today also i went there for printing. I got stuck at one point while using self printing machine, so I called someone for help. The guy came and helped me. And went back to the other staff(who was a girl) and said what problem i faced.The girl simply laughed out loud on that. I mean I did not expect such this kind of poor customer service. The staff there is meant to help people.Probably I should just stop going here from now on.
-
October 2023 by William Whittington
Our company needed last minute revisions to spiral bound books that we needed for a meeting with only an hour to spare. Not only did Emily at the store work to get this done so quickly, but she beat the time frame she gave us. Our company was thrilled that this got done so quickly. Very pleased with the level of service and professionalism. Fast, easy and consistent quality.
-
August 2023 by Shoshawna Smith
Drove out of my way to print some paper work says there open on a Sunday but arrived and nobody is here . There closed .
-
March 2023 by Trish J.
I have used Fed Ex for years. I will NEVER go into this location again. The front desk office gal - so rude to the guy in front of me. When she came to help me, eyes rolled, clicking of tongue, hand jesters, so bent out of shape to help me. Was disgusted with my ?'s I ended up picking my work up and leaving. The "manager" guy - also chimed in with attitude. I have been in my own business for 50 years, if ANY OF MY EMPLOYEES TREATED A CLIENT THIS WAY - IMMEDIATELY WOULD BE FIRED! YOU NEED TO SECRET SHOP THIS LOCATION AND SEE HOW THE TREAT YOUR CUSTOMERS. I would leave a minus review if I could....they aren't the only copy place in town!!!!!
-
March 2023 by Star Hatchel
Needed to fax documents. Young lady walked me to & through entire process. Very kind & personable service. Thank you Emma for your exceptional customer service.
-
January 2023 by Mary S.
This was box #4 that I shipped through Fed Ex. It took 22 days for this box to get here and it could not be delivered to my home because of all the broken glass and objects. The other 3 boxes were delivered with many damaged items, including a special $3000 desktop computer that no longer works. Fed Ex put a value of that computer at $20.Fed Ex unpacked and "repacked" the boxes twice. The contents were thrown into large boxes. Nothing was wrapped or handled with any care. I filed and re-filed claims with them and claim was denied. First, they said that they did not receive any photos, so I resent the photos. Then they said that they did not receive the claim form which I completed on their website twice. They sent me letters declining my claim and sent a 3rd letter with a check for $128.50. That was the, cash this check and you are satisfied with our performance" check. I did not cash it and won't. It's a mystery how they cam up with that ridiculous amount when they clearly damaged thousands of dollars of items.To add insult to injury, these were my sons belongings. He passed away and these were things that were very important to me. It was heartbreaking.Again, after seeing the terrible condition of this box, the message from the Fed EX Manager was, "It's out of our hands."Please keep that in mind if you plan on using FedEx to ship anything of monetary or sentimental value.
-
December 2022 by Tom R.
At this time of year, all of the shipping facilities are usually jampacked. That often makes for a horrible experience. I did not get the names of the two young ladies who were working that day, but there disposition could not have been better. They were cheery and happy and helpful. actually joking about how busy it's been. Every time I've ever come to this office has been nothing but great.
-
September 2022 by Laura B.
Wow. I can't comment on the shipping accuracy at this location, but I sure won't be asking for anyone to fax something again. The fax machine was in the back on the floor and the employee actually had to sit on the floor to work it. I had given specific instructions about several items to be faxed together as these were financial documents going to a huge office. The instructions were not followed and it took 4 tries to get it right. The whole thing made me very nervous given the nature of the documents. I understand mistakes happen, but an apology or some indication things didn't go well would have been nice. I liked this place a lot better when it was kinkos.
-
June 2022 by Chris G.
I have used this location many times ver the years. The current crew is terrific Helped me with architectural size printing. They were above and beyond expectations
-
January 2022 by Preston Luman
We visited this location for passport photos today. Quick & friendly service. Clean store. Experienced & professional.
-
December 2021 by Yvonne G.
As an E bay person I weigh and print out my own postage. I didn't know that FED EX was an option. Usually I used the regular postal service so this was knew to me. I brought in the package, told them I had it pre postage and the guy quickly took it to the back. No muss, no fuss. Will be using fed EX more often.
-
December 2021 by Andrew Marquardt
Gabriel was a terrific help. We came in on a Saturday, he was very knowledgeable, and remembered even the smallest details 3 days later. Could not have asked for better service.
-
October 2021 by Micki B.
The people that work in this store have such an attitude it is painful to come here. They are either getting into your personal business about what's in a letter you are shipping, or being condescending over the box you are using. It's unnecessary, rude and unprofessional. I have a FedEx business account and use this location as a drop off for pre-packaged, pre-labeled legal notices that contain privacy protected info. Every time I come in I am questioned what is in my envelope to an unprofessional level. It's NOT ok! It's weird and creepy!
