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March 2025 by Libertyville Guy
Staff was professional and friendly. Oil change was done in a reasonable amount of time. Sunday hours were welcome. Overall, a satisfactory experience. Oil change was more expensive than what I pay back home in Chicago, which was surprising. But Firestone charged the same price as another nearby location, so it just must be a Phoenix thing. Would recommend.
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March 2025 by Robert Pierce
Always a great experience at this location.
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March 2025 by Shantel Allen
I brought my vehicle there early in the morning before I went to work for a new tire to be put on plus an alignment and was promised it would be done by 5pm which it wasn’t . When I returned there after work my vehicle was parked in the same parking spot I parked it in in the morning before I went to work. The only reason I went to that location was because it was an emergency to avoid me having a tire blow out on the 101 driving home. The next time I will not be returning to that Firestone for service at all!!!!!!!
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February 2025 by Jessica Gallagher
Friendly staff, great advice for my car. They are always looking out for me and honest about what my car needs.
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February 2025 by jim skwarek
Had a headlight replaced, and it shines lower than the one on the right, not good They broke clips on the front inside to get to the headlights and did not tell me And they left oil stains on the engine cover did not clean. I will never use Firestone again thank you.
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February 2025 by David Hirsch
Great service. Helpful service advisor
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February 2025 by Keith Gallagher
Steve and his team are amazing - always helpful and they keep my cars in great shape!
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February 2025 by Pete DeLaunay
The store ordered four tires, mounted and aligned them for the amount quoted and on time. Professional observations of needed work, but honest that "nothing mission critical" was going on.
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February 2025 by Ron Baum
Only place I will take my car. They are very professional, do excellent work and are extremely courteous. You know you don’t have to worry about the work being done.
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February 2025 by Victtoria Lima
Great service
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February 2025 by K Palmer
Sorry for a delay in writing this review, well deserved review. I’ve been coming to this location for sometime now, The staff is always friendl. They help in every way possible, the manager Steve there at this location is incredible, but I wanna say a very special thanks to Keegan Hernandez who is a sale/ service specialist there, such an amazing person. I will always be a customer at this Firestone location, because of him and the manager Steve and the amazing staff. Thank you guys. You guys rock 🤘
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February 2025 by Russell /Wilson
I came in for a trip check. Service was good (he had a couple of phone calls going) and they got my car in quickly. It took a bit longer than I expected, but the price, $9.99, was pretty unbeatable.
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January 2025 by Simma Robbins
This has been my go-to place for auto repairs for 20 years! Steve not only provides top notch experience and knowledge, but provides extraordinary customer service! He never disappoints and this is the go-to place in Scottsdale for any auto repair! You'll receive honest information and thorough and complete repairs at a more than reasonable price!
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December 2024 by Nora Louise Syran (Poet-Playwright-Educator)
Professional, courteous and quick! I'd mistakenly made an appointment to repair a flat tire for the following day but they managed to fit me in and I'm grateful.
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December 2024 by Sathish Chari
Scott(sic) was not only professional but very courteous and kind. Without making this long winded, he understood my situation and addressed it in a proficient and responsible manner. Needless to say, I'll be bringing all of my vehicles here from now on... and I have many friends including new ones reading this.... you should really check out this location Firestone.