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February 2024 by First Class Transportation
Absolutely hands down the best collision center in the Valley.My experience with Angel at the Raintree location has been amazing.
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December 2023 by Christine Schwentick
These people make your lives easier should you ever be in a fender bender/accident! They understand you are in a stressful situation and deal with insurance and car rental companies as well!
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December 2023 by Trisha Reichenberg
It was so smooth there was no complaints and my car looks beautiful
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December 2023 by Ali Moradi
We had our vehicle fixed here as they partner with our insurance company. The insurance company accidentally sent the check to us instead of them. They called us asking for the money, which we agreed to but said would take a day or two given that it's a Friday and I'm currently out of state, and their response was that we need to bring it in ASAP or they will send us to collection. It is absolutely bonkers to talk to your customers in this way and escalate a conversation for no reason at all. This company doesn't deserve your business. Their repair work is mediocre and their customer service is junk. Do yourself a favor and take your business elsewhere. There are many very reputable repair shops in Arizona, and you are legally protected in using whatever shop that you desire.
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October 2023 by J T Sells
Well, I can see how they have a very high rating because I came in after hours initially and they came out and spoke with me. On a Friday, no less.I showed them my issues , and returned to the EXACT same gentleman to obtain an estimate and description of work to be done.I work with establishment’s because of the people first— And this was all accomplished due to ANGEL and DONY. On both instances they treated me like a king and super special. However, I can’t help by being forever impressed by the time they gave me on that Friday, which is why I came back!Without a doubt, if you are looking for bodywork and expertise on compare, as well as having the nicest, friendliest, most helpful, courteous staff-I would highly recommend you go to the Gerber on Raintree and ask for ANGEL or DONY, and tell them J T sent you!Services: Auto windshield repair
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October 2023 by EJ
Quality work amd fair price. I took my car there for non-insurance work and they did a great job. Miguel is professional and took care of everything I needed!
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October 2023 by Nathan Spaulding
Dropped my car off Thursday, was fixed and ready to go Wednesday the following week and did a great job!Services: Painting
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August 2023 by Joel Kaye
Outstanding service. Fast, fair, accurate and detail oriented. Chris is terrific. Highly recommend.Service: Body & Trim
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August 2023 by Scott Larsen
Great experience, whacked a pole in my 05 Vett and took out the driver side nose. Made an insurance claim and asked them for the closest preferred shop that wasn't a dealership. This place came up so ok why not, easly set up the appointment online. Follow-up and regular updated by text and they handled all the insurance. Most importantly the work was fantastic! I have an uncommon factory color and working with a fiberglass body can be hit or miss, all spot on, I couldn't be happier!
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August 2023 by Don Dolin
Incredible experience! Outstanding work and incredible customer service from beginning to end!
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July 2023 by Feather Proctor
I have a Geico claim and was referred to this collision center for an estimate. I was told since I was not leaving my vehicle at the location this day I could come in any time during the day for the estimate. I showed up and was told that they would not be able to help me. I explain to them that I just drove 35 miles one direction to get here and asked if they could take photos of my vehicle so they would have the photographs and they could write the estimate later. He said no, I would have to reschedule with Geico. I ended up taking my own photos in the parking lot through the Geico app and submitting my own estimate. I will never come to Gerber collision. They were rude and unhelpful. I wasted my time and 70 miles for no help.
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June 2023 by Sairam P.
Title: Extremely Dissatisfied with Tesla Body Repair - Gerber Scottsdale LocationReview:I recently had a dreadful experience at the Tesla Body Repair shop, and I must say it was extremely disappointing. From the unresponsive management to the overall poor quality of their work, I found myself regretting the decision to bring my vehicle there. Here are some specific issues I encountered:1. Unresponsive Management: The lack of communication and delayed responses from the management team were highly frustrating. It seemed like they had no interest in addressing my concerns or providing updates on the progress of the repairs. It was disheartening to be left in the dark about the status of my vehicle.2. Bad Quality: The work done on my vehicle was of subpar quality. Not only did they fail to fix the initial issues, but they also introduced new problems. The paint job was uneven, and there were visible imperfections on the repaired areas. It felt like a rushed and careless job, which is unacceptable considering the premium reputation of the Tesla brand.3. Basic Job Not Done Correctly: One would expect a body repair shop to excel at the basics, but unfortunately, this was not the case. They failed to properly align the panels and left gaps between them. It was clear that attention to detail was lacking, which compromised the overall aesthetics and functionality of the vehicle.4. Defect in the Deliveries: On top of the unsatisfactory repair work, there were issues with the parts and components they used. Some of the replaced parts turned out to be defective, leading to further inconvenience and unnecessary delays in the repair process. It was frustrating to have to return multiple times due to their lack of quality control.Overall, my experience with the Tesla Body Repair shop was a complete disappointment. The unresponsive management, poor quality of work, failure to perform basic repairs correctly, and defects in the deliveries make me question their competence and professionalism. I expected much better from a reputable brand like Tesla. I strongly advise against using this body repair shop and suggest exploring alternative options to ensure your vehicle receives the care it deserves.
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June 2023 by Darvin S.
Do not take your vehicle to them. I dropped my truck of first of January and they did not finish it until June. I went through different managers and people working there. They lied constantly about the progress of the truck and then when I go to get the truck back they did not fix it all the way the fenders were still out of whack, and there was scratches and dents all over, the place was the worst experience I've ever had getting a vehicle fixed .
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April 2023 by Jason Nicolosi
My 2017 Toyota Camry was in an accident. I had front-end damage. The team at Gerber Collision & Glass did an excellent job with the repairs. They were Fast, Friendly, and Professional. I highly recommend Gerber if you are ever in need of a great collision repair team. Thanks, Guys!
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April 2023 by Helene Dueringer
They said they'd have my car repaired in a week & they had it done in exactly a week. My car was cleaned too, nice bonus!
