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July 2025 by KEJ Jimenez
Took my vehicle here as recommended through insurance. The entire process was so easy. Everyone from the front desk to the back office was friendly, up front and helpful. My 4 Runner looked brand new. Even more peace of mind knowing the work is guaranteed. So happy.
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September 2024 by Torito Romo
I was upset about my truck not being ready when I was told. The manager spoke to me and walked me through what happened. I'm feeling relieved to see he cared enough that I leave happy.
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August 2024 by Amador Aguilar jr
This is the 3rd time I’ve placed my ultimate trust into the company to repair my Honda & this time around my car had to have a full motor replacement. Rob is the man and the genius when it comes to disabling and replacing a full motor. Every problematic obstacle or minor situation he ran into, he was able to solve to get things back on track.
He’s super informative, friendly, great communication skills & super intelligent in his career.
Beyond appreciative of the step by step process and the amazing communication he carries within him.
Can’t wait to come back again!
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August 2024 by Scottsdale Car Care
Awesome customer service and a good neighbor! Ask for the GM Don Beckler
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July 2024 by Dolores Mason
Gerber Collision and Glass took amazing care of my car and within a reasonable time frame. If you go to this location, ask for Robert "Rob". He's you go to man to get you all squared away. He's very efficient, friendly and brakes down all the details of pricing and parts needed for the repairs. He also gave updated information when needed. His passion for his work and taking care of his customers shows in his work and in his team that stands with him. This location will not fail you in making sure your car is in top shape once all the work is completed.
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April 2024 by Ronnie Gruskin
Thank you, Kira and team for the fantastic work and service today.Very happy with the results. You were the only one who followed up of three company's plus only took 35 minutes to do the fantastic job where as the two other places wanted to tie my car up for two days. Thank you Gerber Scottsdale. Will be happy to refer your business to friends.
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February 2024 by Stephen Day
Gerber staff were friendly and thorough, eager to accommodate your schedule and needs.
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December 2023 by Nancy Mowry
No, no, no. I ran from this place once I noticed how nasty and unpleasant the lady going to do the estimate was. That is a sign of trouble. Especially when others I received an estimate from were very nice.
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October 2023 by Arizona Girl
Well, never fun to have car damage. Slight bump on the back end of the car while at Trader Joe's on Labor Day. But enough to require the entire back end being replaced. Outstanding service including delivering vehicle to my home. Avoided auto rental by waiting for part to come into the shop.Shout out to Carolina, Chris and Miquel. Thank you for you great service and professionalism.Hope not to have to come back and this is where I'd go, again, if necessary.Thanks to all.EllenC
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August 2023 by VJ RAJ
Amatures, they have no clue on the repairs I would stay away
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August 2023 by Catherine Campbell
Don’t take your car here. I was referred here after I got into an accident by my insurance. It comes out with more issues than it went it with. The people here are nice enough but the quality of work is disappointing. My car came out with electrical issues that took three extra visits back to get it fixed. They also ordered a used part that was broken to use on my car and openly admitted that. They also admitted that the tech drilled a hole in my car door through a tube holding 20 wires. Why are there people working here that don’t know what they’re doing?
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July 2023 by Cory Bonime
Have been a loyal customer for 10 years. However this last experience was not very good. All my wife and I asked for was communication throughout the process and our request was ignored. What should have taken 3 weeks took 5 weeks. We were given the excuse that there was employee turnover in the entire office. Customers don't want to hear excuses. We just want to hear we are sorry and we will take care of your needs immediately.
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March 2023 by David Christopher
Whatever do DO NOT take your car here. Currently hiring a lawyer to sue this company. This locations manager is horrible, a liar, and will steal your money. DO NOT GO HERE!
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December 2022 by Leonard Silvester
Had painting done... EXCELLENT work and great customer service.
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November 2022 by Megan D.
I am really disappointed with my experience. I walked in to make an appointment after someone hit my car. I told them the insurance that the person who hit me had and they said they took that insurance. They later sent me an automated text cancelling my appointment with no explanation. I called them and they said they cancelled it bc they dont take that insurance. Such poor customer service. They need to be retrained on how to answer a phone as well. If my employee made a mistake by telling someone that we took an insurance that we actually did not I would have them calling the client and helping them find a new service provider.
