-
November 2023 by Cory Higgins
Mike with German auto is great! I've brought my car here a few times now and have received very excellent and trustworthy service! I've also had to call in a few times and Mike was able to point me in the right direction. 10/10 would highly recommend.
-
November 2023 by eagjonb
Mike and Kenny took great care of our AMG CLS63 S . After poor service from our previous Mercedes service center I contacted German car service . They provided a competitive estimate for the required repairs and scheduled an appointment quickly . After picking up the car the problems I took it in for were properly repaired . I will recommend this shop to anyone in need of a great German car shop .
-
September 2023 by Mike C.
Wanted to give these guys my business (brakes, rotors and coolant hose leak) but they didn't seem all that interested. Called for a quote and was told I'd have it later that day, never happened. I get it, people get busy so I called a few days later and left a message, still no quote. I call again today, over a week later for a final attempt and was again told I'd have one by end of the day and...you guessed it, no quote. Only reason I gave them so many chances is that they were recommended by a good friend.
-
September 2023 by Eunice L.
Mike is awesome I’ve been taking my car to get serviced here for years and they always do the best job. He’s always so kind and honest - highly recommend!
-
August 2023 by Eunice Lee
Mike is awesome I’ve been taking my car to get serviced here for years and they always do the best job. He’s always so kind and honest - highly recommend!
-
August 2023 by Jake Siedentop
Thanks to the best car repair service, I'm back on the road with ice cold A/C. I highly recommend German Car Service. Friendly staff, fair prices! 5 stars!!
-
July 2023 by Roxana Orbegoso
Always reliable, honest, and personable. The best!
-
June 2023 by Mike Ruble
Spoke to Mike (very nice guy) on the phone and he was able to get me right in to check out my AC. He looked at the car and gave me a very competitive quote. Brought the car back in once all parts for the repair had been received and they got the job done within a day. Couldn't have been happier. Went back for a second time about a year later for another issue and received the same great service and competitive price. I've been extremely happy with my dealings with Mike and German Car Service and would highly recommend their services.Services: General repairs & maintenance
-
June 2023 by Tom Forbes
Mike is a very nice and great guy. He was communicative, honest and thorough with my 560SL. The price was good too, but the great customer service is why I would recommend them to everyone.
-
June 2023 by Evan Clark
COME HERE FOR ANY GERMAN CAR NEEDS!!!!! Kenny and Mike are the nicest guys ever and WILL NEVER overcharge you, in fact, they will likely undercharge you. They are the most honest mechanics i’ve ever met, and all the other workers are incredibly nice. Kenny is most definitely a professional on working on Benz. COME HERE, 10/10Services: Transmission
-
December 2022 by Elijah Carimbocas
If you are reading this, then this is definitely the place you should choose for Mercedes service. I have been here twice, for a Service A and recently a Service B on my GLA250. They have the most affordable prices for service, almost half the price of iAutoHaus (based on my experience) and most certainly better prices than the stealerships.On my most recent visit for Service B, their team even corrected a loose portion of my rear bumper cover. I’m never going anywhere else for Mercedes service.
-
October 2022 by C Ferguson
Fast friendly service, really welcoming and comfortable waiting area! My new go to place for my benz.
-
October 2022 by Aaron Kern
This place is the best!!! Happy client for 25 years.
-
October 2022 by Kenia O.
When they say women can't drive they're mainly talking about me. I ran over a trash can and the side passenger mirror was hanging by a thread. I was so embarrassed and on top of that my car needed service b7 done, and the brake light came on. Going to a mechanic can be intimidating. Im so glad I came here. Mike was professional honest and nice. He took care of every single thing my car needed. The receipt came with everything itemized and was easy to understand . My car is good as new. Highly recommend.
-
October 2022 by K S.
I have never experienced what I have experienced here in Scottsdale with Dirty Mike and Crooked Kenny. I brought my car in for an oil change and Dirty Mike gave me the "you should change your belt!" So I decided to go for it. He quoted me $500 and I had to leave my car there. After dropping off I received a phone call from DM and he said "We are going to need to replace the tensioner and it will be an additional $500." Initially I was put off but I obliged and had him complete the service. As I looked up these parts online they were so much cheaper than he was quoting me but I ignored and said "whatever the guys gotta make some money." The next day I picked up my car and on my invoice I noticed they also replaced a water hose. My car never had any problems with the cooling system ever. The hose that was installed was not an original Mercedes hose like the one I had installed on there. The work looked like it had been done from a visual inspection so I fired up the car and jumped on the highway. About 40 minutes in to my drive, the water hose burst leaving me stranded on the side of the freeway and nearly overheated. I towed the car home and had it back with Mike the next day. He mentioned "we put the wrong hose on." They filled my aluminum head W124 with water and Zerex. The W124 has never accepted water nobody will ever advise it. I brought it up and they said "we do it all the time." I took the car off the lot and it seemed to be working fine. One day later, we have the heater hose bursting. I return the car to mike pay an additional $200 an he replaced the heater hose. After driving off the lot the water hose bursts again. Once again, the hose that was installed was not the OEM Mercedes Hose. I towed the car back to Mike and now he thinks I have a head gasket issue. The car was very well maintained and serviced at Mercedes through its entire life prior to going to GCS. The Carfax can prove that. This message is to make you beware. Do not let them work on your car without sitting there and watching them. The red flag should be how messy this shop is. They have hundreds of cars in the lot and Kenny is always looking to sell one of his cars to someone. To date, I am carless as a result. It's been so frustrating and I am absolutely disappointed and feel completely taken advantage of. The worst part of all of it was when I questioned the work and the hoses they had used in my vehicle they just proceeded to tell me to leave so that they can drink there beers after work. If you have a car you love, don't bring it here these guys are money hungry butchers who don't stand by there "1 year warranty 120k mile warranty."